Which works better for small vs large Salesforce AppExchange stores?

Conga Composer | Document generation and reporting for Salesforce made easy typically suits early-stage and growth-mode stores based on its review-base composition (949 reviews). Who Is Currently Looking at My Case aligns more with early-stage and growth-mode stores (5 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

AppRanks

Conga Composer | vs Who Is Currently — Salesforce

Conga Composer | Document generation and reporting for Salesforce made easy vs Who Is Currently Looking at My Case

Side-by-side comparison · 24 data points

Conga Composer | Document generation and reporting for Salesforce made easy

4.7·949reviews

Automatically generate your most critical company documents, such as proposals and quotes, contracts, bills and invoices, and customer communications documents using pre-built or customized templates automatically populated with data from any source.

Shopifypaid

Change

1. Listing metadata

Field-level data

	Conga Composer \| Document generation and reporting for Salesforce made easy	Who Is Currently Looking at My Case
Tagline	“Automatically generate your most critical company documents, such as proposals and quotes, contracts, bills and invoices, and customer communications documents using pre-built or customized templates automatically populated with data from any source. ”252 chars	“Notifies when another users is Viewing the same record, Monitor all Case currently accessed by your colleagues. Instructions > https://sites.google.com/view/adelforce/products-services/who-is-looking”199 chars
Description	961 / 2000 chars48% used	108 / 2000 chars5% used
Screenshots	—	—
Languages	nlenfifrde+11 more	enfrites
Platforms	Shopify	Shopify
Developer	Conga	adelforce

At a glance

9 metrics · auto-computed

Feature comparison between Conga Composer | Document generation and reporting for Salesforce made easy and Who Is Currently Looking at My Case
Metric	Conga Composer \| Document generation and reporting for Salesforce made easy	Who Is Currently Looking at My Case
Rating	★ 4.7 ★	4.2 ★
Total reviews	★ 949	5
Free plan	—	★ Yes
Pricing	paid	free
Built for Shopify	—	—
Pricing tiers	1 tier	—
Listed features	★ 9	3
Languages	16 supported	4 supported
Listed since	Nov 2009	Jul 2022

AppRanks verdict

Generated from live data on this page

Based on the data on this page, Conga Composer | Document generation and reporting for Salesforce made easy is the stronger choice for most Salesforce AppExchange merchants — 4.7★ vs Who Is Currently Looking at My Case's 4.2★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Who Is Currently Looking at My Case offers a free tier (free) while Conga Composer | Document generation and reporting for Salesforce made easy starts at paid. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. Conga Composer | Document generation and reporting for Salesforce made easy has the larger user base (949 reviews vs 5), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Who Is Currently Looking at My Case's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Conga Composer | Document generation and reporting for Salesforce made easy; mid-market and enterprise merchants with specific feature requirements should evaluate both — Who Is Currently Looking at My Case's 5-review base may include the workflow context that matches your specific use case better than Conga Composer | Document generation and reporting for Salesforce made easy's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Conga Composer | Document generation and reporting for Salesforce made easy audit • Who Is Currently Looking at My Case audit

Listed	November 10, 2009	July 5, 2022

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Conga Composer \| Document generation and reporting for Salesforce made easy	Who Is Currently Looking at My Case
salesforce cloud	#1	Not ranked
your document	#1	Not ranked
conga	#1	Not ranked
the same	Not ranked	#3

8. Quality signals

Reviews · velocity · latest sentiment

Signal	Conga Composer \| Document generation and reporting for Salesforce made easy	Who Is Currently Looking at My Case
Average rating	4.7 ★ (949)	4.2 ★ (5)
Rating distribution	573% 418% 30% 20% 19%	5— 4— 3— 2— 1—

5 latest reviews · each app

Conga Composer | Document generation and reporting for Salesforce made easy

Jan 14, 2026
Billing Practices Are a Dealbreaker (Unauthorized Seat Added at Renewal) We’ve been a Conga customer for ~15 years, and I’m disappointed to say the billing experience has deteriorated to the point where I would not recommend this product based on account management and invoicing practices alone. At renewal, our invoi

Conga Composer | Document generation and reporting for Salesforce made easy vs Who Is Currently Looking at My Case

Conga Composer | Document generation and reporting for Salesforce made easy

1. Listing metadata

Who Is Currently Looking at My Case

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

8. Quality signals

5 latest reviews · each app

9. App details

Frequently asked

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