Should I choose Conga Composer | Document generation and reporting for Salesforce made easy or Direct Messenger for Marketing Cloud: Create Omnichannel Messaging Journeys?

AppRanks cannot separate these two on rating, because neither publishes one. Conga Composer | Document generation and reporting for Salesforce made easy does carry the larger published review base (950 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Conga Composer | Document generation and reporting for Salesforce made easy or Direct Messenger for Marketing Cloud: Create Omnichannel Messaging Journeys?

Both apps are one-click installs from the Salesforce AppExchange. Conga Composer | Document generation and reporting for Salesforce made easy has the deeper published review base (950 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Conga Composer | Document generation and reporting for Salesforce made easy typically suits early-stage and growth-mode teams based on its published review base (950 reviews). Direct Messenger for Marketing Cloud: Create Omnichannel Messaging Journeys typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Conga Composer | Document generation and reporting for Salesforce made easy and Direct Messenger for Marketing Cloud: Create Omnichannel Messaging Journeys?

Migration support varies by app and category. Conga Composer | Document generation and reporting for Salesforce made easy and Direct Messenger for Marketing Cloud: Create Omnichannel Messaging Journeys both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Direct Messenger for Marketing Cloud: Create Omnichannel Messaging Journeys" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Conga Composer | vs Direct Messenger for — Salesforce

Direct Messenger for Marketing Cloud vs Conga Composer | Document generation and reporting for Salesforce made easy

Side-by-side comparison · 24 data points

Direct Messenger for Marketing Cloud

No rating yet

Direct Messenger supports all messaging channels as SMS, WhatsApp, Instagram DM, Facebook Messenger, Line, Viber and more. Easily drag-and-drop message templates, interact with the decision split, send rich media or link bot conversations to messages.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Conga Composer \| Document generation and reporting for Salesforce made easy	Direct Messenger for Marketing Cloud
Tagline	“Automatically generate your most critical company documents, such as proposals and quotes, contracts, bills and invoices, and customer communications documents using pre-built or customized templates automatically populated with data from any source. ”252 chars	“Direct Messenger supports all messaging channels as SMS, WhatsApp, Instagram DM, Facebook Messenger, Line, Viber and more. Easily drag-and-drop message templates, interact with the decision split, send rich media or link bot conversations to messages.”252 chars
Description	961 / 2000 chars48% used	1126 / 2000 chars56% used
Screenshots	—	—
Languages	nlenfifrde+11 more	en
Platforms	Salesforce	Salesforce
Developer	Conga	Harvest Tech Labs

At a glance

8 metrics · auto-computed

Feature comparison between Conga Composer | Document generation and reporting for Salesforce made easy and Direct Messenger for Marketing Cloud: Create Omnichannel Messaging Journeys
Metric	Conga Composer \| Document generation and reporting for Salesforce made easy	Direct Messenger for Marketing Cloud: Create Omnichannel Messaging Journeys
Rating	4.7 ★	—
Total reviews	950	0
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	★ 4 tiers
Listed features	★ 9	7
Languages	16 supported	1 supported
Listed since	Nov 2009	Dec 2022

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Conga Composer | Document generation and reporting for Salesforce made easy is the stronger choice for most Salesforce AppExchange admins — 4.7★ vs Direct Messenger for Marketing Cloud: Create Omnichannel Messaging Journeys's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: Conga Composer | Document generation and reporting for Salesforce made easy at paid, Direct Messenger for Marketing Cloud: Create Omnichannel Messaging Journeys at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Conga Composer | Document generation and reporting for Salesforce made easy has the larger user base (950 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Direct Messenger for Marketing Cloud: Create Omnichannel Messaging Journeys's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Conga Composer | Document generation and reporting for Salesforce made easy; mid-market and enterprise admins with specific feature requirements should evaluate both — Direct Messenger for Marketing Cloud: Create Omnichannel Messaging Journeys's 0-review base may include the workflow context that matches your specific use case better than Conga Composer | Document generation and reporting for Salesforce made easy's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Conga Composer | Document generation and reporting for Salesforce made easy audit • Direct Messenger for Marketing Cloud: Create Omnichannel Messaging Journeys audit

Listed	November 10, 2009	December 16, 2022

Last updated	—	—

3. Features

As listed by each developer

Conga Composer | Document generation and reporting for Salesforce made easy

Get up and running quickly with Composer to reduce document delivery time. Gain additional insights with notifications and document history that increase visibility, speeding up team velocity, processes, and business cycles.
Merge data from anywhere into any template with the Conga Composer API. Easily embed document generation solutions into any website, app, and/or platform, and populate documents with data from any system of record while sending and saving as needed.
Fully control standardization and branding of your documents, ensuring everything you send out is accurate and current
Eliminate the risk of data inconsistency across your business cycle, including manual errors and rogue discounting from your teams.
Fully white label your document and agreement process to improve customer experience and lower security risks
Complete, accurate documents to address almost any use case in .PDF, Microsoft Word, Excel, PowerPoint, and HTML formats.
Incorporate professional, complex content such as tables, images, rich text, charts, dashboards, custom fonts, watermarks, and global currencies.
Lower points of friction and speed up time to value with fully embedded and automated solutions directly where your customers and employees operate
Easily integrate into CPQ and CLM processes for your business to speed up your revenue lifecycle

Direct Messenger for Marketing Cloud

❥ Direct Messenger empowers highly personalized journeys for all messaging channels such as SMS, WhatsApp, Instagram DM, Facebook Messenger, Line, Viber, WeChat and more.
❥ Engage your customers with Rich Media Solutions. Add images, videos, documents, QR codes, buttons to journeys.
❥ Interact real-time with Direct Messengers' Decision Split. Send relevant messages, transactional updates, discounts, vouchers and special offers to the channels where your customers are active.
❥ Automate and scale with Bot Conversations Build via drag-and-drop activities automated flows once, and run them on every channel.
❥ Use Direct Messenger in all languages and countries.
❥Data Security We employ a variety of measures to protect your data, including TLS encryption with data in transit, AES-256 protection with data at rest and Monthly and recurring data protection audits

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Conga Composer \| Document generation and reporting for Salesforce made easy	Direct Messenger for Marketing Cloud
your business	#1	Not ranked
documents such	#1	Not ranked
salesforce cloud	#1	Not ranked
journeys and	Not ranked	#6
journeys	Not ranked	#6

6. Quality signals

Reviews · velocity · latest sentiment

Signal	Conga Composer \| Document generation and reporting for Salesforce made easy	Direct Messenger for Marketing Cloud
Average rating	4.7 ★ (950)	—
Rating distribution	573% 418% 30% 20% 19%	5— 4— 3— 2— 1—

5 latest reviews · each app

Conga Composer | Document generation and reporting for Salesforce made easy

Jan 14, 2026
Billing Practices Are a Dealbreaker (Unauthorized Seat Added at Renewal) We’ve been a Conga customer for ~15 years, and I’m disappointed to say the billing experience has deteriorated to the point where I would not recommend this product based on account management and invoicing practices alone. At renewal, our invoi

7. App details

Long-form description · keyword frequency

Conga Composer | Document generation and reporting for Salesforce made easy

With Conga Composer, easily create beautiful and accurate digital documents using pre-built or customized templates automatically populated with data from Salesforce. Send consistent and personalized documents that elevate your brand and delight your customers. Generate any document: ✔ Quotes ✔ Proposals ✔ Account plans ✔ Invoices/receipts ✔ Contracts ✔ Work orders ✔ Reports & charts ✔ Shipping documents ✔ And more! Into the following formats: ✔ Word ✔ Excel ✔ PowerPoint ✔ PDF ✔ HTML Extend efficiency with: ✔ Conga Batch: Create and send documents as a batch on a custom schedule ✔ Conga Trigger: Create documents with no clicks using customizable triggers ✔ Conga Composer API: Directly embed Composer into your website, portal, or application Integrations: ✔ Conga Contracts for Salesforce ✔ Conga Grid ✔ Conga Sign Compatible with Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, Communities, Portals, Platform, Salesforce1 & Lightning

Top keywords

conga7×5.69%
documents5×4.07%
cloud4×3.25%
composer3×2.44%
batch2×1.63%
conga composer2×1.63%
contracts2×1.63%
salesforce2×1.63%
send2×1.63%

Direct Messenger for Marketing Cloud

❥ Direct Messenger is the All-in-One Conversational Platform The only platform built for conversational advertising, messaging and customer service especially for Salesforce. We bring your dialog to life through harnessing the power of authentic conversations at scale, combining this with our state of the art ad solution. ❥ Collect first party data with Direct Messenger for Conversational Ads Direct Messenger is a unique 1st party data solution. It gives you the ability to directly collect your user’s 1st party as well as data, such as preferences, that they leave behind themselves. With this data you can do even smarter, better and more personal 1 on 1 marketing. ❥ Offer efficient, seamless customer support with Direct Messenger for Service Cloud Customers shouldn’t have to jump through hoops to reach your company. Make sure they can contact you the way they want over the channels they use most in their everyday life. Fully integrated with your Service Cloud and/or Sales Cloud. ❥ Gain actionable insights and track performances across all your messaging platforms with the Direct Messenger reporting API.

Top keywords

direct5×2.84%
direct messenger5×2.84%
messenger5×2.84%
data4×2.27%
cloud3×1.70%
conversational3×1.70%
party3×1.70%
service3×1.70%

Direct Messenger for Marketing Cloud vs Conga Composer | Document generation and reporting for Salesforce made easy

Direct Messenger for Marketing Cloud

1. Listing metadata

Conga Composer | Document generation and reporting for Salesforce made easy

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Quality signals

5 latest reviews · each app

7. App details

Frequently asked

Is Conga Composer | Document generation and reporting for Salesforce made easy or Direct Messenger for Marketing Cloud: Create Omnichannel Messaging Journeys cheaper?

Should I choose Conga Composer | Document generation and reporting for Salesforce made easy or Direct Messenger for Marketing Cloud: Create Omnichannel Messaging Journeys?

Which is faster to set up, Conga Composer | Document generation and reporting for Salesforce made easy or Direct Messenger for Marketing Cloud: Create Omnichannel Messaging Journeys?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Conga Composer | Document generation and reporting for Salesforce made easy and Direct Messenger for Marketing Cloud: Create Omnichannel Messaging Journeys?