Side-by-side comparison · 24 data points
FormAssembly is a secure data collection platform for organizations that need to manage sophisticated, mission-critical workflows that deliver information reliably into systems of record like Salesforce.
| FormAssembly | TicketManager for Salesforce | |
|---|---|---|
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| Description | ||
| Screenshots | — | — |
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TicketManager's lightning-ready app makes it incredibly easy to manage all the details of your company-owned sports tickets & events - from getting tickets in the right hands, to creating custom event invitations, to reporting on tax deductions and ROI.
| Metric | FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection | TicketManager for Salesforce |
|---|---|---|
| Rating | 4.7 ★ | ★ 5.0 ★ |
| Total reviews | ★ 424 | 3 |
| Free plan | — | ★ Yes |
| Pricing | paid | free |
| Built for Shopify | — | — |
| Listed features | ★ 4 | 3 |
| Review velocity (30d) | 0 new | — |
| Languages | 16 supported | 1 supported |
| Listed since | Jan 2007 | Jan 2012 |
Based on the data on this page, TicketManager for Salesforce is the stronger choice for most Salesforce AppExchange merchants — 5.0★ vs FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection's 4.7★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, TicketManager for Salesforce offers a free tier (free) while FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection starts at paid. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection has the larger user base (424 reviews vs 3), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. TicketManager for Salesforce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to TicketManager for Salesforce; mid-market and enterprise merchants with specific feature requirements should evaluate both — FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection's 424-review base may include the workflow context that matches your specific use case better than TicketManager for Salesforce's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection audit • TicketManager for Salesforce audit
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| Keyword | FormAssembly | TicketManager for Salesforce |
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| in minutes | #1 | Not ranked |
| ensure | #1 | Not ranked |
| build advanced | #2 | Not ranked |
| companies | Not ranked | #9 |
| Signal | FormAssembly | TicketManager for Salesforce |
|---|---|---|
| Average rating | 4.7 ★ (424) | 5.0 ★ (3) |
| Reviews · last 7 days | +0 | — |
| Reviews · last 30 days | +0 | — |
| Reviews · last 90 days | +0 | — |
TicketManager for Salesforce is the cheaper option — it offers a free plan (free). FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.
TicketManager for Salesforce has the higher average rating (5.0★ from 3 reviews) compared to FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection (4.7★ from 424 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection fits better if you prioritize broader integrations; TicketManager for Salesforce is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection has more onboarding documentation maturity (424 reviews vs 3), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection typically suits early-stage and growth-mode stores based on its review-base composition (424 reviews). TicketManager for Salesforce aligns more with early-stage and growth-mode stores (3 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. FormAssembly: Web Form & Workflow Builder for Salesforce Data Collection and TicketManager for Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from TicketManager for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.