Adobe Acrobat Sign eSignatures for Salesforce vs RightAnswers | Enterprise Knowledge Management

A COMPLETE E-SIGNATURE SOLUTION FOR SALESFORCE • Adobe Sign boosts productivity, reduces costs, improves legal compliance and can be deployed in minutes. • Close deals faster on any device by moving to fully automated proposal, quote, and contract processes • Reduce your business and legal risk with more accurate proposal, quote, and contract generation • Improve signing experiences for everyone, including your own teams · Easily customize, no back end coding required · Merge Salesforce data into documents, map signer data back to Salesforce · Track contracts in real time; get Chatter updates when deals are viewed and signed · Automatically store and file signed documents directly in Salesforce · Easily configure Adobe Sign in workflows, including with Process Builder · Work and close deals in any Salesforce-supported language · Integrate seamlessly with CPQ, CLM, and document generation apps Leading organizations worldwide use Adobe Sign for fast, secure, and mobile e-signatures. Get a free 30-day trial at: https://acrobat.adobe.com/us/en/documentcloud/integrations/salesforce/free-trial.html

Having useful knowledge that’s easy to find is a fundamental need of any service and support center. RightAnswers’ workflows and processes employ knowledge best practices to ensure your knowledgebase and access to content is flexible, complete and up-to-date. Seamless integration with Salesforce means agents find knowledge without leaving their Salesforce screen, easing their work and reducing training time. Our powerful search, advanced filters, tagging, favorites and FAQs lets agents, customers and end-users quickly find answers. Social aspects such as forums and comments enable users to help each other. With 450+ clients and 10s of millions of users, we streamlined the onboarding process to get you up-and-running in 90 days or less. Our unique, complimentary Client Success Program provides the necessary expertise to continually drive effectiveness and adoption throughout the course of our relationship. Typical results: • 38% increase in NPS • 14% improvement in customer satisfaction • 78% successful self-service searches • 38% reduction in call volume due to web and mobile self-service • 50% reduction in time to proficiency • 70% increase in service rep retention