Is Service & Support Dashboards or GPTfy: Autonomous AI Agents | Voice, Email and Chat cheaper?

Service & Support Dashboards is the cheaper option — it offers a free plan (free). GPTfy: Autonomous AI Agents | Voice, Email and Chat starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, Service & Support Dashboards or GPTfy: Autonomous AI Agents | Voice, Email and Chat?

GPTfy: Autonomous AI Agents | Voice, Email and Chat has the higher average rating (5.0★ from 12 reviews) compared to Service & Support Dashboards (4.1★ from 15 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Service & Support Dashboards or GPTfy: Autonomous AI Agents | Voice, Email and Chat?

It depends on what you're optimizing for. Service & Support Dashboards fits better if you prioritize broader integrations; GPTfy: Autonomous AI Agents | Voice, Email and Chat is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Service & Support Dashboards or GPTfy: Autonomous AI Agents | Voice, Email and Chat?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Service & Support Dashboards has more onboarding documentation maturity (15 reviews vs 12), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Service & Support Dashboards typically suits early-stage and growth-mode stores based on its review-base composition (15 reviews). GPTfy: Autonomous AI Agents | Voice, Email and Chat aligns more with early-stage and growth-mode stores (12 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Service & Support Dashboards and GPTfy: Autonomous AI Agents | Voice, Email and Chat?

Migration support varies by app and category. Service & Support Dashboards and GPTfy: Autonomous AI Agents | Voice, Email and Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from GPTfy: Autonomous AI Agents | Voice, Email and Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Service & Support vs GPTfy: Autonomous AI — Salesforce

Service & Support Dashboards vs GPTfy

Side-by-side comparison · 24 data points

Service & Support Dashboards

4.1·15reviews

The lifeblood of every call/contact center is the metrics that are used to measure performance. Different call centers rely on different metrics but they all agree it is important that reports and dashboards are configured to monitor performance.

Shopifyfree

Change

1. Listing metadata

Field-level data

	Service & Support Dashboards	GPTfy
Tagline	“The lifeblood of every call/contact center is the metrics that are used to measure performance. Different call centers rely on different metrics but they all agree it is important that reports and dashboards are configured to monitor performance.”246 chars	“Autonomous Agentic platform. Build-Test-Deploy enterprise agents for Voice, Email & Chat without consumption fees. Works with MS Copilot to get CRM work done. Secure: use your own AI so data stays in your system. Native. No Agentforce/Data Cloud required.”255 chars
Description	817 / 2000 chars41% used	1110 / 2000 chars56% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	Salesforce Labs	Cloud Compliance / GPTfy
Listed	August 15, 2006

At a glance

9 metrics · auto-computed

Feature comparison between Service & Support Dashboards and GPTfy: Autonomous AI Agents | Voice, Email and Chat
Metric	Service & Support Dashboards	GPTfy: Autonomous AI Agents \| Voice, Email and Chat
Rating	4.1 ★	★ 5.0 ★
Total reviews	★ 15	12
Free plan	★ Yes	—
Pricing	free	paid
Built for Shopify	—	—
Pricing tiers	—	2 tiers
Listed features	3	★ 9
Languages	1 supported	1 supported
Listed since	Aug 2006	Jun 2023

Last updated	—	—

3. Features

As listed by each developer

Service & Support Dashboards

Custom reports based exclusively on the out-of-the-box application
Dashboards for at-a-glance views of import Customer, Rep/Agent and KPI metrics
Executive Dashboard for quick access to critical real-time and historical operational data

GPTfy

✅ Multi-AI Agent Integration – Natively connect ChatGPT, Claude, Gemini, and MS Copilot inside Salesforce. Use each model for its strengths—content, analysis, multimodal, or Office 365—while keeping everything secure.
✅ 85% Less Admin Work – Replace 15-minute call logs with 59-second voice notes. AI Agents instantly create tasks, summaries, and updates, freeing your team to focus on selling, not typing.
✅ 38% Faster Sales Cycles – Close deals faster with AI-driven automation. Generate tailored emails, proposals, and account insights using ChatGPT, Claude, or Gemini to keep momentum and accelerate revenue.
✅ 100% Native, No Data Cloud – Deploy AI Agents directly in Salesforce without costly add-ons. Unlock enterprise AI with full functionality, lower spend, and uncompromised security.
✅ Enterprise-Grade Security – FINRA, HIPAA, and GDPR compliant AI with complete audit trails. Keep sensitive ChatGPT, Claude, Gemini, and Copilot interactions fully protected within Salesforce.
✅ $7.5M Verified Savings – Proven ROI: 1,200+ sales pros save millions annually with AI automation. Less admin, faster sales cycles, and measurable impact across revenue teams.
✅ No-Code AI Agent Builder – Build prompts for ChatGPT, Claude, or Gemini with point-and-click ease. Map data, version-control workflows, and launch in hours—90% faster than coding.
✅ Smarter Einstein Bots – Enhance Einstein Chatbots with ChatGPT, Claude, and Gemini. Handle complex questions, deliver personalized answers, and elevate customer experiences instantly.
✅ Copilot + Salesforce Together – Access Salesforce data directly in Copilot, Teams, Word, and PowerPoint. Reduce context switching by 85% and boost productivity by 72% with AI Agents.

Keyword	Service & Support Dashboards	GPTfy
poll	#94	#116
doc	#99	#116

9. App details

Long-form description · keyword frequency

Service & Support Dashboards

If you’re using salesforce.com Service and Support to track cases, then you should be interested in dashboards that will help you analyze the performance in your company. Dashboards can provide a visual representation of your realtime operations, agent workload and productivity, critical customer information and key performance indicators. This offering is intended to provide you with some food for thought; a starting point for the customizations you will need in order to make these dashboards work for your organization. Also, please note that there are footnotes provided with each dashboard component. They are there to help you understand the content and to offer suggestions for how you might customize them. Please remember to edit these footnotes to reflect your customizations once you make them.

Top keywords

dashboards3×2.38%
customizations2×1.59%
footnotes2×1.59%
performance2×1.59%
please2×1.59%
provide2×1.59%
there2×1.59%

GPTfy

Transform Salesforce with GPTfy: The Native App for Autonomous AI GPTfy is a powerful 100% native, declarative AI platform that lets you use your own AI and talk to your CRM. GPTfy lets you scale without consumption-based costs. Talk to Your CRM: Query, update, and create records or trigger workflows using simple voice or text commands to drive higher user engagement. Multi-LLM & Gateway Flexibility: Securely use your own OpenAI, Gemini, Anthropic, Mistral, Llama, or AI Gateways. Switch providers in clicks to optimize cost without rebuilding agents. AI-Powered Email Sync: Sync emails while protecting privacy. GPTfy strips sensitive PII to ensure GDPR compliance and data hygiene before information enters your CRM. Declarative No-Code Builder: Build agents in minutes. Use our Prompt Builder and RAG Sync to ground AI in Salesforce Knowledge and CRM data with point-and-click configuration. Enterprise Security: Maintain 100% data sovereignty. Our native architecture ensures CRM data stays in your system and is never used for model training. Note: GPTfy does not need Agentforce or Data Cloud.

Top keywords

ai5×2.98%
crm5×2.98%
data5×2.98%
gptfy5×2.98%
native3×1.79%
sync3×1.79%
1002×1.19%
agents2×1.19%
builder2×1.19%
crm data2×1.19%
declarative2×1.19%
own2×1.19%

Service & Support Dashboards vs GPTfy

Service & Support Dashboards

1. Listing metadata

GPTfy

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

7. Activity in the last 90 days

Service & Support Dashboards · 0 changes

GPTfy · 3 changes

9. App details

Frequently asked

Is Service & Support Dashboards or GPTfy: Autonomous AI Agents | Voice, Email and Chat cheaper?

Which has better reviews, Service & Support Dashboards or GPTfy: Autonomous AI Agents | Voice, Email and Chat?

Should I choose Service & Support Dashboards or GPTfy: Autonomous AI Agents | Voice, Email and Chat?

Which is faster to set up, Service & Support Dashboards or GPTfy: Autonomous AI Agents | Voice, Email and Chat?

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More popular comparisons

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Service & Support Dashboards and GPTfy: Autonomous AI Agents | Voice, Email and Chat?