Is Service & Support Dashboards or Salesforce Jira Integration | Enterprise Bi-Directional Sync cheaper?

Service & Support Dashboards is the cheaper option — it offers a free plan (free). Salesforce Jira Integration | Enterprise Bi-Directional Sync starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, Service & Support Dashboards or Salesforce Jira Integration | Enterprise Bi-Directional Sync?

Salesforce Jira Integration | Enterprise Bi-Directional Sync has the higher average rating (5.0★ from 48 reviews) compared to Service & Support Dashboards (4.1★ from 15 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Service & Support Dashboards or Salesforce Jira Integration | Enterprise Bi-Directional Sync?

It depends on what you're optimizing for. Service & Support Dashboards fits better if you prioritize broader integrations; Salesforce Jira Integration | Enterprise Bi-Directional Sync is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Service & Support Dashboards or Salesforce Jira Integration | Enterprise Bi-Directional Sync?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Salesforce Jira Integration | Enterprise Bi-Directional Sync has more onboarding documentation maturity (48 reviews vs 15), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Service & Support Dashboards typically suits early-stage and growth-mode stores based on its review-base composition (15 reviews). Salesforce Jira Integration | Enterprise Bi-Directional Sync aligns more with early-stage and growth-mode stores (48 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Service & Support Dashboards and Salesforce Jira Integration | Enterprise Bi-Directional Sync?

Migration support varies by app and category. Service & Support Dashboards and Salesforce Jira Integration | Enterprise Bi-Directional Sync both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Service & Support Dashboards" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Service & Support vs Salesforce Jira — Salesforce

Service & Support Dashboards vs Salesforce Jira Integration | Enterprise Bi-Directional Sync

Side-by-side comparison · 24 data points

Service & Support Dashboards

4.1·15reviews

The lifeblood of every call/contact center is the metrics that are used to measure performance. Different call centers rely on different metrics but they all agree it is important that reports and dashboards are configured to monitor performance.

Shopifyfree

Change

1. Listing metadata

Field-level data

	Service & Support Dashboards	Salesforce Jira Integration \| Enterprise Bi-Directional Sync
Tagline	“The lifeblood of every call/contact center is the metrics that are used to measure performance. Different call centers rely on different metrics but they all agree it is important that reports and dashboards are configured to monitor performance.”246 chars	“zAgileConnect is the most advanced Salesforce–Jira integration platform on AppExchange, enabling secure, bi-directional synchronization between Salesforce and Jira for enterprise product, engineering, DevOps, ITSM, and customer support teams.”242 chars
Description	817 / 2000 chars41% used	1112 / 2000 chars56% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	Salesforce Labs	zAgile Inc.
Listed	August 15, 2006

At a glance

9 metrics · auto-computed

Feature comparison between Service & Support Dashboards and Salesforce Jira Integration | Enterprise Bi-Directional Sync
Metric	Service & Support Dashboards	Salesforce Jira Integration \| Enterprise Bi-Directional Sync
Rating	4.1 ★	★ 5.0 ★
Total reviews	15	★ 48
Free plan	★ Yes	—
Pricing	free	paid
Built for Shopify	—	—
Pricing tiers	—	1 tier
Listed features	3	★ 5
Languages	1 supported	1 supported
Listed since	Aug 2006	Apr 2014

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Service & Support Dashboards	Salesforce Jira Integration \| Enterprise Bi-Directional Sync
bi-directional	Not ranked	#2
bi-directional sync	Not ranked	#3
jira	Not ranked	#5
performance	#9	Not ranked
dashboards to	#10	Not ranked

9. App details

Long-form description · keyword frequency

Service & Support Dashboards

If you’re using salesforce.com Service and Support to track cases, then you should be interested in dashboards that will help you analyze the performance in your company. Dashboards can provide a visual representation of your realtime operations, agent workload and productivity, critical customer information and key performance indicators. This offering is intended to provide you with some food for thought; a starting point for the customizations you will need in order to make these dashboards work for your organization. Also, please note that there are footnotes provided with each dashboard component. They are there to help you understand the content and to offer suggestions for how you might customize them. Please remember to edit these footnotes to reflect your customizations once you make them.

Top keywords

dashboards3×2.38%
customizations2×1.59%
footnotes2×1.59%
performance2×1.59%
please2×1.59%
provide2×1.59%
there2×1.59%

Salesforce Jira Integration | Enterprise Bi-Directional Sync

Stop Syncing Records. Start Integrating Systems. If Salesforce and Jira drive your revenue, customer experience, and engineering execution, basic connectors are not enough. zAgileConnect is the enterprise Salesforce–Jira integration platform designed for mission-critical environments requiring secure, scalable, bi-directional synchronization. It integrates Salesforce Cases, Opportunities, other standard and custom objects with Jira Software and Jira Service Management workflows — in real time. True Bi-Directional Salesforce–Jira Integration at Scale Real-time and scheduled Salesforce to Jira sync Advanced custom field and object mapping Status and workflow alignment across systems Multi-instance Jira and Multi-org Salesforce Integration Robust error handling and retry logic This is enterprise architecture — not lightweight automation. zAgileConnect enables: Full lifecycle visibility from Case to Issue to Resolution Reduced resolution cycles Elimination of manual handoffs Cross-team operational transparency Salesforce and Jira operate as one unified system. Built for Enterprise Complexity

Top keywords

jira8×5.76%
salesforce7×5.04%
enterprise3×2.16%
integration3×2.16%
bi-directional2×1.44%
custom2×1.44%
jira integration2×1.44%
resolution2×1.44%
salesforce and jira2×1.44%
salesforce jira2×1.44%
salesforce jira integration2×1.44%
systems2×1.44%

Service & Support Dashboards vs Salesforce Jira Integration | Enterprise Bi-Directional Sync

Service & Support Dashboards

1. Listing metadata

Salesforce Jira Integration | Enterprise Bi-Directional Sync

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

9. App details

Frequently asked

Is Service & Support Dashboards or Salesforce Jira Integration | Enterprise Bi-Directional Sync cheaper?

Which has better reviews, Service & Support Dashboards or Salesforce Jira Integration | Enterprise Bi-Directional Sync?

Should I choose Service & Support Dashboards or Salesforce Jira Integration | Enterprise Bi-Directional Sync?

Which is faster to set up, Service & Support Dashboards or Salesforce Jira Integration | Enterprise Bi-Directional Sync?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Service & Support Dashboards and Salesforce Jira Integration | Enterprise Bi-Directional Sync?