Metazoa Snapshot - The Ultimate Org Management Toolbox
ORG INTELLIGENCE • Take Snapshots, Manage Time Series, Asset Overview, Org Dictionary, Data Dictionary, Impact Analysis, Relationship Matrix, and Managed Package Report reveal metadata size, ownership, dependencies, automation, packages, and history. REMEDIATION • Field Usage, Picklist Usage, Forgotten Assets, Last Activity Date, User Connection Cleanup, License Expense Management, and Org Health Scan find unused fields, stale reports, inactive-user links, wasted licenses, security gaps, and obsolete metadata, then queue cleanup with Smart Deploy. AI SKILLS • Intelligent Assistant, Metadata Quality, Description Enrichment, Apex Code Quality, and Apex Code Coverage explain issues, generate descriptions, enforce policies, rewrite code, improve tests, and deploy fixes. RELEASES • Deploy Metadata, Quick Deployment, Roll Back Deployment, Deploy Zip File, Developer Project, Create Packages, and Install Packages build job lists, validate, schedule, roll back, integrate Git, and manage packages. TRANSFORMATION • Build Datasets, Migrate Datasets, preserve relationships, scramble data, seed sandboxes, and support splits, clones, merges, audit, compliance, and lower cost.
Top keywords
- deploy4×2.68%
- metadata4×2.68%
- packages4×2.68%
- code3×2.01%
- org3×2.01%
- apex2×1.34%
- apex code2×1.34%
- back2×1.34%
- build2×1.34%
- cleanup2×1.34%
- data2×1.34%
- datasets2×1.34%
PIIT Viper - ITIL Help Desk
PIIT Viper is a full featured IT Help Desk application to facilitate efficient Problem and Incident Management. As the front-line tool for the IT Help Desk, PIIT Viper focuses on the speed and proficiency of managing Incidents to restore normal service operation as quickly as possible. Preventing the recurrence of Incidents using robust Problem Management improves Help Desk service levels. Advanced root cause analysis and problem resolution techniques allow Known Errors to be documented and proactively communicated. Instant mobile device notifications keep your IT Help Desk engaged with all critical issues and updates. PIIT Viper addresses the requirements of ITIL volume four, Service Operation, including the best practices for Problem Management, Incident Management and Knowledge Management. PIIT Viper leverages Stone Cobra’s integration of ITIL recommended KT Resolve methodology for rational troubleshooting & problem solving. Also integrated inside PIIT Viper is the best practice Knowledge Centered Support (KCS) utilizing Salesforce Knowledge. PIIT Viper improves first-time-fix rates, mean time-to-restore service, mean time-to-resolution and other Key Performance Indicators.
Top keywords
- piit6×3.64%
- piit viper6×3.64%
- viper6×3.64%
- management5×3.03%
- problem5×3.03%
- desk4×2.42%
- service4×2.42%
- knowledge3×1.82%
