Side-by-side comparison · 24 data points
Easily order robust background checks, drug screens, I-9/E-Verify, and more inside Salesforce. The report results are available on the Contact/Candidate page — you never need to leave Salesforce! Learn more: https://go.verifiedfirst.com/salesforce
| Background Screening for Salesforce | Cadalys Service Management | |
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| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
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Built entirely on the Salesforce platform, Cadalys Service Management® delivers out-of-the-box ITIL processes for any service delivery function, from internal IT and HR help desks for employees to external customer-facing operations that serve clients.
| Metric | Background Screening for Salesforce: Verified First | Cadalys Service Management |
|---|---|---|
| Rating | 4.9 ★ | ★ 5.0 ★ |
| Total reviews | ★ 22 | 10 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | — | 1 tier |
| Listed features | 3 | 3 |
| Languages | 1 supported | 2 supported |
| Listed since | Jan 2016 | Nov 2020 |
Cadalys Service Management edges out Background Screening for Salesforce: Verified First on rating (5.0★ vs 4.9★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: Background Screening for Salesforce: Verified First at paid, Cadalys Service Management at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Cadalys Service Management; mid-market and enterprise admins with specific feature requirements should evaluate both — Background Screening for Salesforce: Verified First's 22-review base may include the workflow context that matches your specific use case better than Cadalys Service Management's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Background Screening for Salesforce: Verified First audit • Cadalys Service Management audit
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| Keyword | Background Screening for Salesforce | Cadalys Service Management |
|---|---|---|
| people | #9 | Not ranked |
| candidate | #10 | Not ranked |
| screen | #11 | Not ranked |
| service management | Not ranked | #11 |
| workflow | Not ranked | #87 |
Both Background Screening for Salesforce: Verified First and Cadalys Service Management offer paid plans only. Background Screening for Salesforce: Verified First starts at paid; Cadalys Service Management starts at paid. Compare the per-tier features in the Pricing section above before committing.
Cadalys Service Management has the higher average rating (5.0★ from 10 reviews) compared to Background Screening for Salesforce: Verified First (4.9★ from 22 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Cadalys Service Management holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Background Screening for Salesforce: Verified First has the deeper published review base (22 vs 10), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Background Screening for Salesforce: Verified First typically suits early-stage and growth-mode teams based on its published review base (22 reviews). Cadalys Service Management typically suits early-stage and growth-mode teams based on its published review base (10 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Background Screening for Salesforce: Verified First and Cadalys Service Management both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Cadalys Service Management" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.