Side-by-side comparison · 24 data points
Open SMS Pro sends single, or bulk, SMS messages from any Salesforce or Force.com application. You can also do Two-way and Chat messaging. It's simple, practical and very powerful. Best of all - You can use almost ANY SMS Gateway provider!
| AppShark Open SMS Pro | Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
Communicat-O is a multi channel messaging tool built on Salesforce to manage communication across SMS, WhatsApp, Facebook, Telegram, WeChat, Line, Zalo, Viber & Google GMB Chat on a unified platform, easily assign conversations & get real-time analytics.
| Metric | AppShark Open SMS Pro | Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool |
|---|---|---|
| Rating | 4.6 ★ | ★ 5.0 ★ |
| Total reviews | 17 | ★ 40 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | 2 tiers | — |
| Listed features | 3 | ★ 9 |
| Languages | 1 supported | 1 supported |
| Listed since | Aug 2015 | Feb 2022 |
Based on the data on this page, Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs AppShark Open SMS Pro's 4.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: AppShark Open SMS Pro at paid, Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool; mid-market and enterprise admins with specific feature requirements should evaluate both — AppShark Open SMS Pro's 17-review base may include the workflow context that matches your specific use case better than Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: AppShark Open SMS Pro audit • Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool audit
| Listed |
|---|
| Last updated | — | — |
|---|
| Keyword | AppShark Open SMS Pro | Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool |
|---|---|---|
| for seamless | Not ranked | #4 |
| bulk sms | #5 | Not ranked |
| seamless | Not ranked | #5 |
| leads contacts | #6 | Not ranked |
| contacts and leads | #6 | Not ranked |
Both AppShark Open SMS Pro and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool offer paid plans only. AppShark Open SMS Pro starts at paid; Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool starts at paid. Compare the per-tier features in the Pricing section above before committing.
Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool has the higher average rating (5.0★ from 40 reviews) compared to AppShark Open SMS Pro (4.6★ from 17 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool holds the higher average rating (5.0★ vs 4.6★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool has the deeper published review base (40 vs 17), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
AppShark Open SMS Pro typically suits early-stage and growth-mode teams based on its published review base (17 reviews). Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool typically suits early-stage and growth-mode teams based on its published review base (40 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. AppShark Open SMS Pro and Communicat-O - SMS | WhatsApp | Facebook Messenger Business Messaging Tool both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from AppShark Open SMS Pro" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.