Side-by-side comparison · 24 data points
Open SMS Pro sends single, or bulk, SMS messages from any Salesforce or Force.com application. You can also do Two-way and Chat messaging. It's simple, practical and very powerful. Best of all - You can use almost ANY SMS Gateway provider!
| AppShark Open SMS Pro | Glance Cobrowse | |
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Glance empowers customer-facing teams with in-the-moment collaboration inside Salesforce. Instantly launch cobrowsing, screen sharing, video, and more to guide customers, resolve issues faster, and drive better business outcomes—seamlessly and securely.
| Metric | AppShark Open SMS Pro | Glance Cobrowse |
|---|---|---|
| Rating | 4.6 ★ | ★ 4.9 ★ |
| Total reviews | 17 | ★ 185 |
| Free plan | — | — |
| Pricing | paid | paid |
| Built for Shopify | — | — |
| Pricing tiers | ★ 2 tiers | 1 tier |
| Listed features | 3 | ★ 9 |
| Languages | 1 supported | 6 supported |
| Listed since | Aug 2015 | Dec 2010 |
Based on the data on this page, Glance Cobrowse is the stronger choice for most Salesforce AppExchange merchants — 4.9★ vs AppShark Open SMS Pro's 4.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: AppShark Open SMS Pro at paid, Glance Cobrowse at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Glance Cobrowse has the larger user base (185 reviews vs 17), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. AppShark Open SMS Pro's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Glance Cobrowse; mid-market and enterprise merchants with specific feature requirements should evaluate both — AppShark Open SMS Pro's 17-review base may include the workflow context that matches your specific use case better than Glance Cobrowse's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: AppShark Open SMS Pro audit • Glance Cobrowse audit
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| Keyword | AppShark Open SMS Pro | Glance Cobrowse |
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| software on | Not ranked | #3 |
| mobile app | Not ranked | #4 |
| products and services | Not ranked | #4 |
| bulk sms | #6 | Not ranked |
| leads contacts | #6 | Not ranked |
Both AppShark Open SMS Pro and Glance Cobrowse offer paid plans only. AppShark Open SMS Pro starts at paid; Glance Cobrowse starts at paid. Compare the per-tier features in the Pricing section above before committing.
Glance Cobrowse has the higher average rating (4.9★ from 185 reviews) compared to AppShark Open SMS Pro (4.6★ from 17 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. AppShark Open SMS Pro fits better if you prioritize broader integrations; Glance Cobrowse is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. Glance Cobrowse has more onboarding documentation maturity (185 reviews vs 17), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
AppShark Open SMS Pro typically suits early-stage and growth-mode stores based on its review-base composition (17 reviews). Glance Cobrowse aligns more with early-stage and growth-mode stores (185 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. AppShark Open SMS Pro and Glance Cobrowse both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from AppShark Open SMS Pro" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.