Side-by-side comparison · 24 data points
ConfigWorkbook gives you full command over your org meta data. In just a few clicks, you can generate complete metadata Excel workbooks for field level security, object ERDs, run deep impact analyses, and convert raw debug logs into visual process map.
| Config Workbook | 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.
| Metric | Config Workbook | 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce |
|---|---|---|
| Rating | 4.3 ★ | ★ 4.9 ★ |
| Total reviews | 169 | ★ 1.3k |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | 1 tier | 1 tier |
| Listed features | 5 | ★ 9 |
| Languages | 1 supported | 16 supported |
| Listed since | Jul 2015 | May 2016 |
Based on the data on this page, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs Config Workbook's 4.3★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Config Workbook at paid, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the larger user base (1,280 reviews vs 169), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Config Workbook's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage admins who need fast install and low risk should default to 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce; mid-market and enterprise admins with specific feature requirements should evaluate both — Config Workbook's 169-review base may include the workflow context that matches your specific use case better than 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Config Workbook audit • 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce audit
| Listed |
|---|
| Last updated | — | — |
|---|
| Keyword | Config Workbook | 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce |
|---|---|---|
| standard and | #4 | #2 |
| standard or | #4 | #2 |
| salesforce object | #1 | #11 |
| in minutes | #10 | #5 |
| forter | #12 | #5 |
Both Config Workbook and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce offer paid plans only. Config Workbook starts at paid; 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce starts at paid. Compare the per-tier features in the Pricing section above before committing.
360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the higher average rating (4.9★ from 1,280 reviews) compared to Config Workbook (4.3★ from 169 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce holds the higher average rating (4.9★ vs 4.3★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the deeper published review base (1,280 vs 169), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Config Workbook typically suits early-stage and growth-mode teams based on its published review base (169 reviews). 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce typically suits early-stage and growth-mode teams based on its published review base (1,280 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Config Workbook and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Config Workbook" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.