Salesforce Chatter Dashboards vs 360 SMS App

Side-by-side comparison

Salesforce Chatter Dashboards

2.9·14reviews

The Salesforce Chatter Dashboards package helps monitor and manage Chatter adoption and engagement in your organization. You get 8 dashboards, 9 custom report types, and over 130 reports.

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Send SMS, MMS, RCS, WeChat, WhatsApp & CTI from Salesforce. Automate text messaging with Flow & Agentforce, run bulk SMS & drip campaigns, manage two-way SMS with AI chatbots, no-code automation. 100% Salesforce-native: Healthcare, Nonprofits & Education.

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At a glance

8 metrics · ★ = leads on this metric

Feature comparison between Salesforce Chatter Dashboards and 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce
Metric	Salesforce Chatter Dashboards	360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce
Rating	2.9 ★	★ 4.9 ★
Total reviews	14	★ 1.3k
Free plan	★ Yes	—
Pricing	free	paid
Pricing tiers	—	1 tier
Listed features	—	9

AppRanks verdict

Generated from live data on this page

The call

On the measured data here, 360 SMS App leads on more dimensions (3 vs 1). Pick Salesforce Chatter Dashboards if one of the points where it leads is what you need.

Where Salesforce Chatter Dashboards leads

Lists a free plan; 360 SMS App doesn't.

Where 360 SMS App leads

Higher average rating: 4.9★ vs 2.9★.
More published reviews: 1,295 vs 14.
Available in more languages: 16 vs 1.

Pricing

Salesforce Chatter Dashboards lists a free tier (free); 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce lists paid.

How this is generated

Built only from the Salesforce AppExchange listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology

Read each app's audit: Salesforce Chatter Dashboards audit • 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce audit

1. Listing metadata

Field-level data

Field	Salesforce Chatter Dashboards	360 SMS App
Tagline	“The Salesforce Chatter Dashboards package helps monitor and manage Chatter adoption and engagement in your organization. You get 8 dashboards, 9 custom report types, and over 130 reports.”	“Send SMS, MMS, RCS, WeChat, WhatsApp & CTI from Salesforce. Automate text messaging with Flow & Agentforce, run bulk SMS & drip campaigns, manage two-way SMS with AI chatbots, no-code automation. 100% Salesforce-native: Healthcare, Nonprofits & Education.”
Languages	en	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	Salesforce, Inc.	360 Degree Cloud Technologies Pvt. Ltd.

Listed since	Mar 2015	May 2016

Listed	March 2, 2015	May 6, 2016

3. Features

As listed by each developer

Salesforce Chatter Dashboards

No features listed.

360 SMS App

SMS, WhatsApp & Texting in Salesforce ➜ Send & receive SMS, MMS, WhatsApp messages, Live Chat & Web Chat from Leads, Contacts and Cases ➜ Reach customers at a 98% read rate, ~90-second response ➜ Send your first text message in 2 minutes of installation.
Two-Way SMS, Text Message & Texting in Salesforce Flow ➜ Automate two-way texting & SMS text messaging for lead nurturing ➜ Trigger Inbound SMS, Outbound SMS, Drip Campaigns, reminders ➜ Link SMS, Calls, Voicemail, CTI, Telephony in Sales & Service Cloud
Compliant Text Messaging, Bulk Texting Alerts & SMS Automation ➜ Across Healthcare, Education, Finance & Real Estate CRM records ➜ TCPA, HIPAA, GDPR, opt-in/opt-out consent capture ➜ 10DLC readiness, carrier filtering, secure SMS & WhatsApp in Salesforce
AI Chatbots, Live Chat & Conversational AI Messaging ➜ Automate WhatsApp marketing & SMS notifications with Flow ➜ AI chatbot agents & Conversational AI deflect Service Cloud cases ➜ Break language barriers across 15+ channels: SMS, WhatsApp, WeChat
Bulk SMS, MMS, Multichannel Messaging & WhatsApp Automation ➜ Run bulk SMS, MMS & Bulk Messaging for high-volume campaigns ➜ Send bulk text messages & Mass Text to campaign members via WhatsApp marketing ➜ Scale 1-on-1 SMS & chat on WhatsApp, WeChat, RCS
Native Salesforce SMS App & WhatsApp Integration ➜ 360 SMS is a 100% native Salesforce SMS App with SMS & WhatsApp integration ➜ Use native SMS components in custom Salesforce Flows ➜ Real-time lead & contact engagement, text messaging in Sales Cloud
Omnichannel & AI-Powered Messaging: SMS, WhatsApp Business, Chat ➜ Message customers on WhatsApp Business, WeChat, Viber, KakaoTalk ➜ Personalized SMS, text, Live Chat & AI-powered messaging ➜ Unify Chat, SMS, CTI with Conversational Messaging in Service
Free Trial for SMS Marketing, Bulk Texting & SMS Campaigns ➜ Click GET IT NOW to see SMS & WhatsApp live in Salesforce in minutes ➜ Set it up yourself or with our free USA-based SMS experts ➜ Rated 4.89 by 1,295+ users. No cost, no risk - start texting
Automated WhatsApp Appointment Reminders, Drip Campaigns & RCS Messaging ➜ Cut no-shows with automated appointment reminders by SMS & WhatsApp ➜ Build drip campaigns for lead nurturing, no code ➜ Send every message over SMS, RCS, MMS or CTI in Salesforce

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Salesforce Chatter Dashboards	360 SMS App
your customers	Not ranked	#1
within salesforce	Not ranked	#1
your events	Not ranked	#1
chatter feed	#6	Not ranked
chatter	#12	Not ranked

7. App details

Long-form description

Salesforce Chatter Dashboards

Install the package to access these dashboards and their source reports: ● Overview - View overall Chatter adoption with detailed metrics and monthly trends. ● Adoption by Department - Monitor group adoption by department with membership and engagement metrics in groups, user profiles, and topics. ● Files - Monitor content creation and user engagement, such as the top files, trending content, and the top contributors. ● Groups - Monitor feed and member activity in Chatter groups. ● Management - Track unanswered questions and posts in groups and user profiles, group growth rates, and the overall health of your groups. ● Q&A - Track recent activity for questions, answers, and the best answers posted in groups. ● Topics - View topic taxonomy and monitor topic assignments, including the most assigned topics and the top assigners. ● User - Track recent activity for questions, answers, and best answers posted on user profiles. You can also create customized reports using out-of-the-box groupings such as department, country, role, or profile. To ask questions, visit the Salesforce Success Community at http://sfdc.co/bA3wEb.

360 SMS App

360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response. What you can do Two-way, 1-on-1 texting on any Salesforce object Bulk SMS and mass texting at scale, even from Reports Automate SMS text messaging with Drip Campaigns and scheduled sends Appointment reminders that cut no-shows Trigger SMS and WhatsApp from Flow or Process Builder AI chatbot, SMS/email alerts, templates and phone verification Multichannel messaging SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce. Natively built on Salesforce A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number. Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent. Used across education, recruitment, real estate, healthcare, mortgage and nonprofits. Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.

Frequently asked

Common questions about this comparison

Is Salesforce Chatter Dashboards or 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce cheaper?

Salesforce Chatter Dashboards is cheaper to start with — it offers a free plan and 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce doesn't list one. 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce's plans start at $7 / user / month (USD). Prices are as listed on the Salesforce AppExchange; check what each tier includes in the Pricing section above.

Which has better reviews, Salesforce Chatter Dashboards or 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce?

360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce has the higher average rating (4.9★ from 1,295 reviews) compared to Salesforce Chatter Dashboards (2.9★ from 14 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Salesforce Chatter Dashboards or 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce?

360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce holds the higher average rating (4.9★ vs 2.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Salesforce Chatter Dashboards or 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce?

Both apps are one-click installs from the Salesforce AppExchange. AppRanks doesn't measure setup time directly; 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce has more published reviews to read for user-reported install experience (1,295 vs 14).

Which works better for small vs large Salesforce AppExchange admins?

AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Salesforce AppExchange data. What it can show: Salesforce Chatter Dashboards has 14 published reviews; 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce has 1,295 published reviews. Compare plan limits and pricing tiers against your own volume.

Can I migrate data between Salesforce Chatter Dashboards and 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce?

Migration support varies by app and category. Salesforce Chatter Dashboards and 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Salesforce Chatter Dashboards" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

Salesforce Chatter Dashboards vs 360 SMS App

Salesforce Chatter Dashboards

360 SMS App

At a glance

AppRanks verdict

1. Listing metadata

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Salesforce Chatter Dashboards · 0 changes

360 SMS App · 8 changes

7. App details

Frequently asked

Is Salesforce Chatter Dashboards or 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce cheaper?

Which has better reviews, Salesforce Chatter Dashboards or 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce?

Should I choose Salesforce Chatter Dashboards or 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce?

Which is faster to set up, Salesforce Chatter Dashboards or 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce?

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Salesforce Chatter Dashboards and 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce?

Track these apps' keyword rankings and listing changes

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