Side-by-side comparison · 24 data points
It's a no-brainer! With text message open rates at a soaring 98% (compared to the 25% average for emails), Blackthorn is redefining communication with direct SMS messaging from Salesforce. Boost your engagement and keep your data all in one place.
| Hearsay | Contact & Activity Connectors | Blackthorn Messaging | SMS Text Messages for Salesforce | |
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| Description | ||
| Screenshots | — | — |
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Hearsay’s Contact & Activity Connectors automatically capture the ‘last mile’ of advisor-client engagement data, enriching Salesforce with a more complete view of the customer journey. For Hearsay’s Managed Package, search "Hearsay | Embedded Relate"
| Metric | Hearsay | Contact & Activity Connectors | Blackthorn Messaging | SMS Text Messages for Salesforce |
|---|---|---|
| Rating | — | 4.9 ★ |
| Total reviews | 0 | 58 |
| Free plan | ★ Yes | — |
| Pricing | free_to_install | paid |
| Built for Shopify | — | — |
| Pricing tiers | — | 1 tier |
| Listed features | 3 | 3 |
| Languages | 5 supported | 1 supported |
| Listed since | Feb 2017 | Aug 2012 |
Based on the data on this page, Blackthorn Messaging | SMS Text Messages for Salesforce is the stronger choice for most Salesforce AppExchange merchants — 4.9★ vs Hearsay | Contact & Activity Connectors's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Hearsay | Contact & Activity Connectors offers a free tier (free_to_install) while Blackthorn Messaging | SMS Text Messages for Salesforce starts at paid. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Blackthorn Messaging | SMS Text Messages for Salesforce; mid-market and enterprise merchants with specific feature requirements should evaluate both — Hearsay | Contact & Activity Connectors's 0-review base may include the workflow context that matches your specific use case better than Blackthorn Messaging | SMS Text Messages for Salesforce's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Hearsay | Contact & Activity Connectors audit • Blackthorn Messaging | SMS Text Messages for Salesforce audit
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Hearsay | Contact & Activity Connectors is the cheaper option — it offers a free plan (free_to_install). Blackthorn Messaging | SMS Text Messages for Salesforce starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.
It depends on what you're optimizing for. Hearsay | Contact & Activity Connectors fits better if you prioritize broader integrations; Blackthorn Messaging | SMS Text Messages for Salesforce is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. Blackthorn Messaging | SMS Text Messages for Salesforce has more onboarding documentation maturity (58 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Hearsay | Contact & Activity Connectors typically suits early-stage and growth-mode stores based on its review-base composition (0 reviews). Blackthorn Messaging | SMS Text Messages for Salesforce aligns more with early-stage and growth-mode stores (58 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Hearsay | Contact & Activity Connectors and Blackthorn Messaging | SMS Text Messages for Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Hearsay | Contact & Activity Connectors" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.