Swift MEAP offline mobile and desktop client for Salesforce vs Partner Contact Center Powered by Vonage

Swift MEAP for Salesforce is an ideal tool to make your salesforce, customer service technicians and professional services personnel more productive. Swift MEAP for Salesforce is a fully functional and highly configurable app designed to run on your Desktop, iPad or iPhone, Android phone or tablet, and/or blackberry device enabling you to access your Salesforce.com data while away from your office. Your data is stored locally on your device and you access information directly from your iPad or iPhone even when you are outside of cellular/Wifi network coverage. Swift MEAP is a multi-user, server based solution, which can be used by your entire company. It can be hosted by iEnterprises or deployed behind your firewall.

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.