Side-by-side comparison · 24 data points
Flexible barcode and QR solutions for any business process in Salesforce. Common use cases: Inventory, Attendance, Field Service, Fulfillment, and others. Excellent implementation assistance and support.
| Gimbal Barcode | Fastcall CTI | |
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Run your phone from Salesforce, even on the go. Fastcall is a native CTI for phone and SMS that brings calling and messaging into Salesforce desktop and mobile—no separate app required.
| Metric | Gimbal Barcode | Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile |
|---|---|---|
| Rating | 4.9 ★ | ★ 4.9 ★ |
| Total reviews | 91 | ★ 124 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | 1 tier | ★ 2 tiers |
| Listed features | 6 | ★ 9 |
| Languages | 1 supported | 1 supported |
| Listed since | Dec 2014 | Oct 2013 |
Gimbal Barcode and Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile are evenly matched on rating (4.9★ vs 4.9★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Gimbal Barcode at paid, Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Gimbal Barcode audit • Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile audit
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| Keyword | Gimbal Barcode | Fastcall CTI |
|---|---|---|
| mobile | #10 | #2 |
| mobile app | #12 | #2 |
| sign app | #65 | #80 |
| easy sign | #90 | #63 |
Both Gimbal Barcode and Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile offer paid plans only. Gimbal Barcode starts at paid; Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile starts at paid. Compare the per-tier features in the Pricing section above before committing.
Gimbal Barcode (4.9★, 91 reviews) and Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile (4.9★, 124 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile holds the higher average rating (4.9★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile has the deeper published review base (124 vs 91), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Gimbal Barcode typically suits early-stage and growth-mode teams based on its published review base (91 reviews). Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile typically suits early-stage and growth-mode teams based on its published review base (124 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Gimbal Barcode and Fastcall CTI: Native Lightning Dialer | Inbound IVR Phone Routing | SMS | Mobile both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Gimbal Barcode" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
