Side-by-side comparison
DocSend helps sales teams identify engaged prospects and accelerate the sales cycle with buyer engagement analytics. Have the right conversation, with the right person, at the right time, and do business faster.
Send SMS, MMS, RCS, WeChat, WhatsApp & CTI from Salesforce. Automate text messaging with Flow & Agentforce, run bulk SMS & drip campaigns, manage two-way SMS with AI chatbots, no-code automation. 100% Salesforce-native: Healthcare, Nonprofits & Education.
| Metric | DocSend Document Management and Engagement | 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce |
|---|---|---|
| Rating | 4.5 ★ | ★ 4.9 ★ |
| Total reviews | 8 | ★ 1.3k |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | 1 tier | 1 tier |
| Listed features | 3 | 9 |
On the measured data here, 360 SMS App leads on more dimensions (4 vs 0). Pick DocSend Document Management and Engagement if one of the points where it leads is what you need.
Listed entry pricing: DocSend Document Management and Engagement at paid, 360 SMS App at paid. See the plans table for what each tier includes.
Built only from the Salesforce AppExchange listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: DocSend Document Management and Engagement audit • 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce audit
| Field | DocSend Document Management and Engagement | 360 SMS App |
|---|---|---|
| Tagline | ||
| Languages | ||
| Platforms | ||
| Developer |
| Languages | 1 supported | 16 supported |
|---|
| Listed since | Feb 2015 | May 2016 |
|---|
| Listed |
|---|
| Keyword | DocSend Document Management and Engagement | 360 SMS App |
|---|---|---|
| within salesforce | Not ranked | #1 |
| sms mms | Not ranked | #1 |
| use cases | Not ranked | #1 |
| productivity | #9 | Not ranked |
| document | #119 | Not ranked |
No tracked changes.
Neither DocSend Document Management and Engagement nor 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce lists a free plan. DocSend Document Management and Engagement's paid plans start at $65 / user / month (USD); 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce's paid plans start at $7 / user / month (USD), so 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce has the lower paid entry price. Prices are as listed on the Salesforce AppExchange; check what each tier includes in the Pricing section above.
360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce has the higher average rating (4.9★ from 1,295 reviews) compared to DocSend Document Management and Engagement (4.5★ from 8 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce holds the higher average rating (4.9★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. AppRanks doesn't measure setup time directly; 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce has more published reviews to read for user-reported install experience (1,295 vs 8).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Salesforce AppExchange data. What it can show: DocSend Document Management and Engagement has 8 published reviews; 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce has 1,295 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. DocSend Document Management and Engagement and 360 SMS App: SMS, Text, MMS, Bulk SMS, WhatsApp SMS, RCS, Two-Way SMS Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from DocSend Document Management and Engagement" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.