Which is faster to set up, RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription or Cloudingo: Salesforce Deduplication & Duplicate Management ?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Cloudingo: Salesforce Deduplication & Duplicate Management has more onboarding documentation maturity (558 reviews vs 2), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription typically suits early-stage and growth-mode stores based on its review-base composition (2 reviews). Cloudingo: Salesforce Deduplication & Duplicate Management aligns more with early-stage and growth-mode stores (558 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription and Cloudingo: Salesforce Deduplication & Duplicate Management ?

Migration support varies by app and category. RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription and Cloudingo: Salesforce Deduplication & Duplicate Management both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

RingCentral vs Cloudingo: Salesforce — Salesforce

RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription vs Cloudingo

Side-by-side comparison · 24 data points

RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription

4.0·2reviews

RingCentral RingCX for Salesforce Voice brings robust telephony service to your Omni-Channel to increase agent productivity, providing intelligent voice queuing & routing, IVR integration, live transcription and more!

Shopifypaid

Change

1. Listing metadata

Field-level data

	RingCentral RingCX｜Salesforce Voice BYOT \| Contact Center \| Live Transcription	Cloudingo
Tagline	“RingCentral RingCX for Salesforce Voice brings robust telephony service to your Omni-Channel to increase agent productivity, providing intelligent voice queuing & routing, IVR integration, live transcription and more! ”218 chars	“Salesforce deduplication and data quality made easy. Find, merge, and prevent duplicates in Salesforce with admin-friendly, no-code tools. Maintain clean, trusted data for automation, reporting, and AI readiness. FREE TRIAL ►cloudingo.com ”243 chars
Description	1040 / 2000 chars52% used	1119 / 2000 chars56% used
Screenshots	—	—
Languages	enfrdeites	en
Platforms	Shopify	Shopify
Developer	RingCentral, Inc.	Symphonic Source, dba Cloudingo

At a glance

9 metrics · auto-computed

Feature comparison between RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription and Cloudingo: Salesforce Deduplication & Duplicate Management
Metric	RingCentral RingCX｜Salesforce Voice BYOT \| Contact Center \| Live Transcription	Cloudingo: Salesforce Deduplication & Duplicate Management
Rating	4.0 ★	★ 4.8 ★
Total reviews	2	★ 558
Free plan	—	—
Pricing	paid	paid
Built for Shopify	—	—
Pricing tiers	1 tier	★ 3 tiers
Listed features	4	★ 9
Languages	5 supported	1 supported
Listed since	Feb 2025	Oct 2012

AppRanks verdict

Generated from live data on this page

Based on the data on this page, Cloudingo: Salesforce Deduplication & Duplicate Management is the stronger choice for most Salesforce AppExchange merchants — 4.8★ vs RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription's 4.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription at paid, Cloudingo: Salesforce Deduplication & Duplicate Management at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Cloudingo: Salesforce Deduplication & Duplicate Management has the larger user base (558 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Cloudingo: Salesforce Deduplication & Duplicate Management ; mid-market and enterprise merchants with specific feature requirements should evaluate both — RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription's 2-review base may include the workflow context that matches your specific use case better than Cloudingo: Salesforce Deduplication & Duplicate Management 's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription audit • Cloudingo: Salesforce Deduplication & Duplicate Management audit

Listed	February 17, 2025	October 2, 2012

Last updated	—	—

3. Features

As listed by each developer

RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription

BRING YOUR OWN TELEPHONY: Bring RingCentral telephony to your Service Cloud Omni-Channel for unbeatable voice service
SINGLE PANE OF GLASS: Handle inbound/ outbound/ transfer calls with live transcriptions and after contact work from your Service Cloud Omni-Channel together with your other channels
LEVERAGE AI POWER: Powered by Salesforce Einstein AI, boost your agents by sending personalized recommendations/ conversation summaries during the voice call
TIGHT INTERACTION WITH SALESFORCE DATA: Capture Voice interactions in Salesforce, enabling supervisors to access complete insights into agent performance, call metrics, and other analytics

Cloudingo

MERGE DUPLICATES & CONVERT RECORDS Merge records using customizable filters, flexible rules, and various matching styles without losing critical business data. Easily Convert Leads to Contacts.
REAL-TIME MERGE & AUTOMATION Merge duplicates in real-time for Leads, Contacts, or Accounts, or schedule Cloudingo to automatically run in the background.
DEDUPE IMPORT FILES & VALIDATE ADDRESSES Mass import data and scan for duplicates, create new records, and update ones that already live in Salesforce. Verify and standardize U.S. addresses.
UNDO & RESTORE MERGES Automatically backup your data and unmerge records if needed, returning them to their original state. Avoid costly mistakes with a recovery solution for your Salesforce data.
CONNECT SYSTEMS VIA API Master data management via Cloudingo’s data integration to shuttle and cleanse incoming data, and/or updating external systems.
SECURITY & HEALTH VISIBILITY Track critical changes across logins, apps, permissions, and API usage with automated alerts and concise insights that help you take action faster.
MASS UPDATE & DELETE IN BULK Maintain your data quality by mass updating and standardizing records or deleting old unneeded data.
FIND & EXPORT DATA Match data on a .csv file to records in Salesforce and pull back additional data points into an exportable report.
REPORTING, COLLABORATION, & SECURITY Monitor your progress and data management with built-in reporting. Control access to Cloudingo with permissions-based logins. Cloudingo is SOC 2 compliant.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	RingCentral RingCX｜Salesforce Voice BYOT \| Contact Center \| Live Transcription	Cloudingo
data management	Not ranked	#1
inventory management	Not ranked	#1
orgs	Not ranked	#1
service cloud voice	#7	Not ranked
cloud voice	#10	Not ranked

9. App details

Long-form description · keyword frequency

RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription

SELL - RingCentral RCX for Service Cloud Voice provides the call service within Salesforce. It allows the agents to stay within Salesforce interface while assisting customers in the contact center. Utilize IVR and Einstein AI to assist the agent with quality, consistency, and personalized customer interactions. SUPPORT - Identify customers based on the incoming phone numbers or channel identifiers, combined with information captured within Salesforce. Use predefined routing rules to direct voice calls to the agent best equipped to resolve each customer’s concerns. WORK FROM ANYWHERE - Connect on Windows and Mac, using any popular browser leveraging WebRTC. Scale your contact center resources up and down according to your business needs. RELIABLE - Prevent downtime and scale infinitely with modern cloud architecture. Run all functions of your platform with triple redundancy, running across three geographically dispersed data centers at a time. Avoid manual intervention and rerouting of interactions with active failover.

Top keywords

salesforce3×1.97%
within3×1.97%
within salesforce3×1.97%
agent2×1.32%
center2×1.32%
cloud2×1.32%
contact2×1.32%
contact center2×1.32%
customer2×1.32%
customers2×1.32%
interactions2×1.32%
scale2×1.32%

Cloudingo

Managing Salesforce data is complex—but Cloudingo simplifies it by cleaning up data for AI inside Salesforce and streamlining comprehensive data management and data manipulation. ● Overcome Data Challenges: Eliminate duplication, inconsistencies, data decay, and human errors with our powerful, customizable solution for deduplication and data cleansing. ● Advanced Matching & Duplicate Management: Easily find duplicate contacts, leads, accounts, and person accounts. Leverage customizable filters and matching options—exact, fuzzy, or synonym-based—to merge duplicates in real time, manually, or via mass merge. ● Beyond Deduplication: Import data without creating duplicates, mass convert leads, update/delete records, migrate data, and undo merges while preserving critical information like notes, attachments, and relationships. ● Cloudingo Intelligence: Security, Health, and Org Monitoring: Gain visibility into logins, permissions, installed apps, API usage, and system changes with a unified dashboard that surfaces risks early and improves governance. ► 10-DAY FREE TRIAL – Click GET IT NOW cloudingo.com

Top keywords

data9×6.16%
cloudingo3×2.05%
accounts2×1.37%
customizable2×1.37%
deduplication2×1.37%
duplicate2×1.37%
duplicates2×1.37%
leads2×1.37%
management2×

RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription vs Cloudingo

RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription

1. Listing metadata

Cloudingo

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

9. App details

Frequently asked

Is RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription or Cloudingo: Salesforce Deduplication & Duplicate Management cheaper?

Which has better reviews, RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription or Cloudingo: Salesforce Deduplication & Duplicate Management ?

Should I choose RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription or Cloudingo: Salesforce Deduplication & Duplicate Management ?

Which is faster to set up, RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription or Cloudingo: Salesforce Deduplication & Duplicate Management ?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription and Cloudingo: Salesforce Deduplication & Duplicate Management ?