RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription
SELL - RingCentral RCX for Service Cloud Voice provides the call service within Salesforce. It allows the agents to stay within Salesforce interface while assisting customers in the contact center. Utilize IVR and Einstein AI to assist the agent with quality, consistency, and personalized customer interactions. SUPPORT - Identify customers based on the incoming phone numbers or channel identifiers, combined with information captured within Salesforce. Use predefined routing rules to direct voice calls to the agent best equipped to resolve each customer’s concerns. WORK FROM ANYWHERE - Connect on Windows and Mac, using any popular browser leveraging WebRTC. Scale your contact center resources up and down according to your business needs. RELIABLE - Prevent downtime and scale infinitely with modern cloud architecture. Run all functions of your platform with triple redundancy, running across three geographically dispersed data centers at a time. Avoid manual intervention and rerouting of interactions with active failover.
Top keywords
- salesforce3×1.97%
- within3×1.97%
- within salesforce3×1.97%
- agent2×1.32%
- center2×1.32%
- cloud2×1.32%
- contact2×1.32%
- contact center2×1.32%
- customer2×1.32%
- customers2×1.32%
- interactions2×1.32%
- scale2×1.32%
Cirrus Insight for Gmail
Cirrus Insight is the seller-led, AI-orchestrated Sales Operating System that runs natively alongside Salesforce. For over a decade, we’ve captured and cleaned the relationship history you depends on; automatically logging emails, calendar events, and tasks from Gmail straight into Salesforce, across one or many orgs. The result is trustworthy data that powers real pipeline growth, tighter deal management, and forecasts you can stand behind. Inside the inbox, reps get scheduling, meeting prep briefs, live coaching, and automated follow-ups that keep momentum high. Inside Salesforce, admins and leaders get pristine activity data, configurable capture policies, and native reporting that surfaces what truly drives wins. Cirrus turns everyday GTM activity into a clean, continuous signal, so your Salesforce instance becomes the engine of your revenue, not just a system of record. Cirrus Insight supports all editions of Salesforce including Unlimited, Enterprise, Professional, Group, Contact Manager, and Developer. Cirrus Insight supports Gmail; Outlook 2010, 2013, 2016; Office 365; iOS; Android; and Citrix. Compare to: Revenue Grid Match My Email Gong Chili Piper
Top keywords
- salesforce5×2.94%
- cirrus4×2.35%
- cirrus insight3×1.76%
- insight3×1.76%
- activity2×1.18%
- cirrus insight supports2×1.18%
- data2×1.18%
- gmail2×1.18%
