Which has better reviews, RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription or Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation?

Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation has the higher average rating (4.9★ from 931 reviews) compared to RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription (4.2★ from 9 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription or Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation?

Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation holds the higher average rating (4.9★ vs 4.2★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription or Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation?

Both apps are one-click installs from the Salesforce AppExchange. Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation has the deeper published review base (931 vs 9), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription typically suits early-stage and growth-mode teams based on its published review base (9 reviews). Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation typically suits early-stage and growth-mode teams based on its published review base (931 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription and Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation?

Migration support varies by app and category. RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription and Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

RingCentral vs Geopointe: Mapping — Salesforce

RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription vs Geopointe

Side-by-side comparison · 24 data points

RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription

4.2·9reviews

RingCentral RingCX for Salesforce Voice brings robust telephony service to your Omni-Channel to increase agent productivity, providing intelligent voice queuing & routing, IVR integration, live transcription and more!

salesforcepaid

1. Listing metadata

Field-level data

	RingCentral RingCX｜Salesforce Voice BYOT \| Contact Center \| Live Transcription	Geopointe
Tagline	“RingCentral RingCX for Salesforce Voice brings robust telephony service to your Omni-Channel to increase agent productivity, providing intelligent voice queuing & routing, IVR integration, live transcription and more! ”218 chars	“Geopointe is a Salesforce-native geolocation and territory planning solution that helps revenue teams turn strategy into execution by mapping accounts, leads, and opportunities directly in Salesforce. Click GET IT NOW for a FREE TRIAL.”236 chars
Description	1040 / 2000 chars52% used	1137 / 2000 chars57% used
Screenshots	—	—
Languages	enfrdeites	enfifrdeit+5 more
Platforms	Salesforce	Salesforce
Developer	RingCentral, Inc.

At a glance

8 metrics · auto-computed

Feature comparison between RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription and Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation
Metric	RingCentral RingCX｜Salesforce Voice BYOT \| Contact Center \| Live Transcription	Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation
Rating	4.2 ★	★ 4.9 ★
Total reviews	9	★ 931
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	★ 4	3
Languages	5 supported	10 supported
Listed since	Feb 2025	May 2010

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription's 4.2★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription at paid, Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation has the larger user base (931 reviews vs 9), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation; mid-market and enterprise admins with specific feature requirements should evaluate both — RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription's 9-review base may include the workflow context that matches your specific use case better than Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription audit • Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation audit

Listed	February 17, 2025	May 24, 2010

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	RingCentral RingCX｜Salesforce Voice BYOT \| Contact Center \| Live Transcription	Geopointe
plan	Not ranked	#1
data from	Not ranked	#1
insights and	Not ranked	#1
service cloud voice	#4	Not ranked
cloud voice	#5	Not ranked

7. App details

Long-form description · keyword frequency

RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription

SELL - RingCentral RCX for Service Cloud Voice provides the call service within Salesforce. It allows the agents to stay within Salesforce interface while assisting customers in the contact center. Utilize IVR and Einstein AI to assist the agent with quality, consistency, and personalized customer interactions. SUPPORT - Identify customers based on the incoming phone numbers or channel identifiers, combined with information captured within Salesforce. Use predefined routing rules to direct voice calls to the agent best equipped to resolve each customer’s concerns. WORK FROM ANYWHERE - Connect on Windows and Mac, using any popular browser leveraging WebRTC. Scale your contact center resources up and down according to your business needs. RELIABLE - Prevent downtime and scale infinitely with modern cloud architecture. Run all functions of your platform with triple redundancy, running across three geographically dispersed data centers at a time. Avoid manual intervention and rerouting of interactions with active failover.

Top keywords

salesforce3×1.97%
within3×1.97%
within salesforce3×1.97%
agent2×1.32%
center2×1.32%
cloud2×1.32%
contact2×1.32%
contact center2×1.32%
customer2×1.32%
customers2×1.32%
interactions2×1.32%
scale2×1.32%

Geopointe

Salesforce mapping made actionable. Geopointe turns Salesforce data into clear geographic insight—so teams can plan smarter, execute faster, and continuously optimize field activity. SALES TEAMS ✔ Plan efficient routes and reduce windshield time ✔ Capture meeting details and activity directly in Salesforce ✔ Stay productive when plans change OPERATIONS & REVENUE OPERATIONS ✔ Manage territories and assignments at scale ✔ Analyze geographic performance trends ✔ Automate updates without manual work MARKETING & LEADERSHIP ✔ Build geo-targeted campaigns ✔ Identify optimal event locations GEOGRAPHIC INTELLIGENCE & MAPPING ✔ Map standard and custom Salesforce objects ✔ Search by proximity, radius, or custom shape ✔ Visualize trends with advanced filters and layers ✔ Use multi-point driving directions ✔ Apply custom markers and geographic boundaries ✔ Enrich analysis with U.S. Census demographics ✔ Support KML, KMZ, and GeoRSS overlays EXECUTIVE VISIBILITY ✔ Analyze performance and coverage by region ✔ Identify geographic gaps and growth opportunities Geopointe is fully Lightning-enabled and built natively on Salesforce.

Top keywords

geographic5×3.52%
salesforce5×3.52%
custom3×2.11%
activity2×1.41%
analyze2×1.41%
geopointe2×1.41%
identify2×1.41%
mapping2×1.41%

RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription vs Geopointe

RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription

1. Listing metadata

Geopointe

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription · 1 changes

Geopointe · 0 changes

7. App details

Frequently asked

Is RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription or Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation cheaper?

Which has better reviews, RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription or Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation?

Should I choose RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription or Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which is faster to set up, RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription or Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation?

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between RingCentral RingCX｜Salesforce Voice BYOT | Contact Center | Live Transcription and Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation?