Side-by-side comparison · 24 data points
Forms Made Easy is a native Salesforce form builder that lets teams create no-code Salesforce forms directly in Salesforce, faster and securely with enterprise-grade compliance. Need Help? [email protected]
| Forms Made Easy | GetFeedback | |
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SurveyMonkey (maker of GetFeedback) is now focused on SurveyMonkey Enterprise as our primary solution for CX professionals. SurveyMonkey Enterprise equips CX teams with one intuitive yet powerful platform for NPS, CSAT, customer service feedback and more
| Metric | Forms Made Easy: Create Smarter Forms, Collect Better Data | GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> |
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| Rating | ★ 5.0 ★ | 4.9 ★ |
| Total reviews | 15 | ★ 325 |
| Free plan | ★ Yes | — |
| Pricing | free | paid |
| Listed features | ★ 9 | 3 |
| Review velocity (30d) | 0 new | 0 new |
| Languages | 1 supported | 16 supported |
| Listed since | Jun 2025 | Feb 2014 |
Forms Made Easy: Create Smarter Forms, Collect Better Data and GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> are evenly matched on rating (5.0★ vs 4.9★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
On pricing, Forms Made Easy: Create Smarter Forms, Collect Better Data offers a free tier (free) while GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.
GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has the larger user base (325 reviews vs 15), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Forms Made Easy: Create Smarter Forms, Collect Better Data's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Forms Made Easy: Create Smarter Forms, Collect Better Data audit • GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> audit
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| Keyword | Forms Made Easy | GetFeedback |
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| feedback form | #6 | #37 |
| survey builder | #22 | #33 |
| survey | #59 | #11 |
| surveys | #63 | #8 |
| survey app | #73 | #11 |
No tracked changes.
| Signal | Forms Made Easy | GetFeedback |
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| Average rating | 5.0 ★ (15) | 4.9 ★ (325) |
| Rating distribution | 5100% 40% 30% 20% 10% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +0 | +0 |
| Reviews · last 30 days | +0 | +0 |
| Reviews · last 90 days | +0 | +0 |
Forms Made Easy: Create Smarter Forms, Collect Better Data is the cheaper option — it offers a free plan (free). GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
Forms Made Easy: Create Smarter Forms, Collect Better Data (5.0★, 15 reviews) and GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> (4.9★, 325 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
Forms Made Easy: Create Smarter Forms, Collect Better Data holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has the deeper published review base (325 vs 15), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Made form creation simple for us We were struggling to create forms and it was taking too much time. After some research we found this platform and things became much easier. Forms can be created without any developer help and the feature that shows fields works really well.
Helpful for our daily clinic work It has made our daily work more organized and easier to handle. Earlier things felt a bit scattered but now everything is in one place and easy to keep track of. It saves us time and it fits well into our routine. It’s been working well for our day-to-day needs.
Adding brand logo Can i add my brand logo to the Form....
Website form setup One thing I’m curious about is it possible to publish the form directly on my website without complicated steps?
Good App to Collect Files from My Customers Earlier, we were facing issues with different salesforce forms apps but with this app we haven’t faced any problems. It works well for collecting files from my customers. Recommend it.
No reviews yet.
Forms Made Easy: Create Smarter Forms, Collect Better Data typically suits early-stage and growth-mode teams based on its published review base (15 reviews). GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> typically suits early-stage and growth-mode teams based on its published review base (325 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Forms Made Easy: Create Smarter Forms, Collect Better Data and GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Forms Made Easy: Create Smarter Forms, Collect Better Data" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
