Is REDA Connect - SMS & Whatsapp Communications for Salesforce or Email Platform cheaper?

Both REDA Connect - SMS & Whatsapp Communications for Salesforce and Email Platform offer paid plans only. REDA Connect - SMS & Whatsapp Communications for Salesforce starts at freemium; Email Platform starts at free. Compare the per-tier features in the Pricing section above before committing.

Which works better for small vs large Salesforce AppExchange admins?

REDA Connect - SMS & Whatsapp Communications for Salesforce typically suits early-stage and growth-mode teams based on its published review base (1 reviews). Email Platform typically suits early-stage and growth-mode teams based on its published review base (55 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

REDA Connect - SMS & vs Email Platform — Salesforce

Email Platform vs REDA Connect - SMS & Whatsapp Communications for Salesforce

Side-by-side comparison · 24 data points

Email Platform

5.0·55reviews

⭐ 5.0 - The Complete Email Solution for Salesforce. One app for everything email in Salesforce. ✅ Record Inbox - Email-to-Case, EAC Alternative & Visibility ✅ Global Inbox - Shared Inbox, Team Email & Queues ✅ Mass Email Campaigns, Automation & Templates

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1. Listing metadata

Field-level data

	REDA Connect - SMS & Whatsapp Communications for Salesforce	Email Platform
Tagline	“Revolutionary messaging app designed to seamlessly integrate with both WhatsApp and SMS, right within the Salesforce environment. Offers unparalleled connectivity along with prioritizing transparency, data security, and fair pricing.”233 chars	“⭐ 5.0 - The Complete Email Solution for Salesforce. One app for everything email in Salesforce. ✅ Record Inbox - Email-to-Case, EAC Alternative & Visibility ✅ Global Inbox - Shared Inbox, Team Email & Queues ✅ Mass Email Campaigns, Automation & Templates”255 chars
Description	233 / 2000 chars12% used	1194 / 2000 chars60% used
Screenshots	—	—
Languages	nlenfifrde+2 more	en
Platforms	Salesforce	Salesforce
Developer	REDA One LLC	GOAT Email

At a glance

8 metrics · auto-computed

Feature comparison between REDA Connect - SMS & Whatsapp Communications for Salesforce and Email Platform
Metric	REDA Connect - SMS & Whatsapp Communications for Salesforce	Email Platform
Rating	5.0 ★	5.0 ★
Total reviews	1	★ 55
Free plan	Yes	Yes
Pricing	freemium	free
Pricing tiers	2 tiers	—
Listed features	7	★ 9
Languages	7 supported	1 supported
Listed since	May 2024	Sep 2024

Listed	May 2, 2024	September 12, 2024

Last updated	—	—

3. Features

As listed by each developer

REDA Connect - SMS & Whatsapp Communications for Salesforce

Messaging Feed --> Global Message Feeds --> Record Level Message Feeds --> Advanced Message Filters --> Deep Message Search
Response Management Automated Response Management --> Un-responded Messages Notifications --> Auto Response Templates --> Auto Escalation Management
Messaging Templates --> Dynamic Message Templates --> Merge Data Support --> Support for Custom and Standard Objects
Messaging Scripts --> Powerful Messaging Automation with Chat Bot/Scripts --> Automated Data Collection --> Support for Standard & Custom SOPs --> Integrated Reporting and Analytics
Optimize Sales --> Data trigger driven messaging automation. --> Automated response management. --> Inbound messaging notifications and reporting --> Schedule messages
Empower Marketing --> Messaging Campaigns Planning and ROI Analysis --> Generate leads through inbound messages. --> Native bulk and automated messaging --> Integrated and native Chatbot automations.
Streamline Customer Support --> Auto create case or customer service request through inbound messages. --> New case ownership assignment and notifications. --> Chatbots to facilitate self service.

Email Platform

✅ OUTLOOK & GMAIL SYNC ✔ Outlook Compatible ✔ Gmail Compatible ✔ Personal & Shared Mailboxes ✔ Inbound & Outbound Email Sync ✔ Email Attachments Sync ✔ Unified Email Experience ✔ Multi-Mailbox Support
✅ EMAIL HISTORY & VISIBILITY ✔ Complete Email History ✔ Email Visibility on Records ✔ Customer Communication History ✔ Email Activity Timeline ✔ Team Email Visibility ✔ Shared Communication Records ✔ Email Search & Access
✅ EAC ALTERNATIVE ✔ Alternative to Einstein Activity Capture ✔ Native Email Storage ✔ Email Reporting & Analytics ✔ Email Attachments in Salesforce ✔ Long-Term Email History ✔ Salesforce Automation Support ✔ Complete Email Visibility
✅ RECORD INBOX ✔ Email-to-Case Workflows ✔ Record-Based Email Management ✔ Email Tracking on Any Record ✔ Full Email Threads ✔ Customer Communication Visibility ✔ Email Ownership ✔ Standard & Custom Objects
✅ GLOBAL INBOX ✔ Shared Inbox Management ✔ Team Email Collaboration ✔ Queue-Based Communication ✔ Email Assignment & Routing ✔ Shared Mailbox Visibility ✔ Team Ownership ✔ Customer Service Operations

Email Platform vs REDA Connect - SMS & Whatsapp Communications for Salesforce

Email Platform

1. Listing metadata

REDA Connect - SMS & Whatsapp Communications for Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

REDA Connect - SMS & Whatsapp Communications for Salesforce · 1 changes

Email Platform · 3 changes

7. App details

Frequently asked

Is REDA Connect - SMS & Whatsapp Communications for Salesforce or Email Platform cheaper?

Which has better reviews, REDA Connect - SMS & Whatsapp Communications for Salesforce or Email Platform?

Should I choose REDA Connect - SMS & Whatsapp Communications for Salesforce or Email Platform?

Which is faster to set up, REDA Connect - SMS & Whatsapp Communications for Salesforce or Email Platform?

Which works better for small vs large Salesforce AppExchange admins?

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