Should I choose Action:AI for Salesforce - AI-powered Automated Actions and Assistant or CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics?

AppRanks cannot separate these two on rating, because neither publishes one. CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics does carry the larger published review base (217 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Action:AI for Salesforce - AI-powered Automated Actions and Assistant or CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics?

Both apps are one-click installs from the Salesforce AppExchange. CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics has the deeper published review base (217 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Action:AI for Salesforce - AI-powered Automated Actions and Assistant typically suits early-stage and growth-mode teams based on its published review base (0 reviews). CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics typically suits early-stage and growth-mode teams based on its published review base (217 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Action:AI for Salesforce - AI-powered Automated Actions and Assistant and CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics?

Migration support varies by app and category. Action:AI for Salesforce - AI-powered Automated Actions and Assistant and CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Action:AI for Salesforce - AI-powered Automated Actions and Assistant" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Action:AI for vs CloudCall for — Salesforce

CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics vs Action

Side-by-side comparison · 24 data points

CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics

4.8·217reviews

CloudCall o1 is an enterprise-grade Unified Communications solution designed for Salesforce. It delivers a seamless, consistent user experience across desktop, mobile, and web platforms, unifying your communication tools into one powerful solution.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Action	CloudCall for Salesforce CTI - Cloud Telephony \| VoIP \| SMS \| Analytics
Tagline	“Empower Your Salesforce Organization with Action:AI. Unleash the Power of AI for Intelligent Actions to improve your business: • Analyse Inbound Emails, Data and Docs • Automate processes • Generate Content • Assistants • AI Record Editor and more.”254 chars	“CloudCall o1 is an enterprise-grade Unified Communications solution designed for Salesforce. It delivers a seamless, consistent user experience across desktop, mobile, and web platforms, unifying your communication tools into one powerful solution.”248 chars
Description	461 / 2000 chars23% used	1103 / 2000 chars55% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Re:Source	CloudCall
Listed	November 25, 2024

At a glance

8 metrics · auto-computed

Feature comparison between Action:AI for Salesforce - AI-powered Automated Actions and Assistant and CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics
Metric	Action:AI for Salesforce - AI-powered Automated Actions and Assistant	CloudCall for Salesforce CTI - Cloud Telephony \| VoIP \| SMS \| Analytics
Rating	—	4.8 ★
Total reviews	0	217
Free plan	—	—
Pricing	paid	paid
Pricing tiers	2 tiers	★ 3 tiers
Listed features	3	3
Languages	1 supported	1 supported
Listed since	Nov 2024	Jul 2013

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics is the stronger choice for most Salesforce AppExchange admins — 4.8★ vs Action:AI for Salesforce - AI-powered Automated Actions and Assistant's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: Action:AI for Salesforce - AI-powered Automated Actions and Assistant at paid, CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics has the larger user base (217 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Action:AI for Salesforce - AI-powered Automated Actions and Assistant's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics; mid-market and enterprise admins with specific feature requirements should evaluate both — Action:AI for Salesforce - AI-powered Automated Actions and Assistant's 0-review base may include the workflow context that matches your specific use case better than CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Action:AI for Salesforce - AI-powered Automated Actions and Assistant audit • CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics audit

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Action	CloudCall for Salesforce CTI - Cloud Telephony \| VoIP \| SMS \| Analytics
for seamless	Not ranked	#1
seamless	Not ranked	#1
intelligent assistant	#3	Not ranked
power of ai	#11	Not ranked
telephony	Not ranked	#12

CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics vs Action

CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics

1. Listing metadata

Action

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Action:AI for Salesforce - AI-powered Automated Actions and Assistant or CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics cheaper?

Should I choose Action:AI for Salesforce - AI-powered Automated Actions and Assistant or CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics?

Which is faster to set up, Action:AI for Salesforce - AI-powered Automated Actions and Assistant or CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Action:AI for Salesforce - AI-powered Automated Actions and Assistant and CloudCall for Salesforce CTI - Cloud Telephony | VoIP | SMS | Analytics?