Is Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or Trustpilot Salesforce Connector cheaper?

Trustpilot Salesforce Connector is the cheaper option — it offers a free plan (free_to_install). Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Which works better for small vs large Salesforce AppExchange admins?

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice typically suits early-stage and growth-mode teams based on its published review base (32 reviews). Trustpilot Salesforce Connector typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Girik SMS & CTI vs Trustpilot Salesforce — Salesforce

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice vs Trustpilot Salesforce Connector

Side-by-side comparison · 24 data points

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice

5.0·32reviews

Boost sales and service with 100% Salesforce Native CTI. Make and receive calls inside Salesforce, access real-time transcripts, get AI-driven suggestions, and leverage an AI Calling Agent for lead qualification, follow-ups, and multilingual support.

salesforcepaid

1. Listing metadata

Field-level data

	Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center \| AI Voice	Trustpilot Salesforce Connector
Tagline	“Boost sales and service with 100% Salesforce Native CTI. Make and receive calls inside Salesforce, access real-time transcripts, get AI-driven suggestions, and leverage an AI Calling Agent for lead qualification, follow-ups, and multilingual support.”250 chars	“Trustpilot for Salesforce seamlessly integrates review management. Connect with more customers by sending review invitations automatically, uncovering consumer insights through Salesforce reporting, and increasing marketing performance and conversions.”252 chars
Description	1084 / 2000 chars54% used	925 / 2000 chars46% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Girikon AI	Trustpilot
Listed

At a glance

8 metrics · auto-computed

Feature comparison between Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice and Trustpilot Salesforce Connector
Metric	Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center \| AI Voice	Trustpilot Salesforce Connector
Rating	5.0 ★	—
Total reviews	32	0
Free plan	—	★ Yes
Pricing	paid	free_to_install
Pricing tiers	★ 3 tiers	1 tier
Listed features	★ 9	3
Languages	1 supported	1 supported
Listed since	Jan 2025	Aug 2023

Last updated	—	—

3. Features

As listed by each developer

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice

AI HUMAN-LIKE CALLING - Engage customers with AI-powered CTI telephony that delivers natural, human-like conversations. Automate outreach, qualify leads faster, and increase connection rates directly from Salesforce.
AI TRANSCRIPT & SENTIMENT - Generate real-time call transcripts, minutes, and sentiment analysis within Salesforce. Improve compliance, speed up reviews, and enable precise follow-ups with CTI-driven automation.
AI ACTIONS & AUTOMATION - Boost productivity with AI insights in CTI. Automatically create cases, schedule follow-ups, and recommend next-best actions based on customer intent and live conversation analysis.
SALESFORCE-NATIVE CTI - Enjoy seamless CTI integration built 100% on Salesforce. Eliminate third-party tools, reduce maintenance, and ensure secure, reliable telephony performance for every team.
CLICK-TO-DIAL TELEPHONY - Initiate calls instantly with click-to-dial CTI from any Salesforce record. Streamline telephony workflows, cut down on manual steps, and give agents more time for meaningful conversations.
REAL-TIME INSIGHTS - Leverage CTI with telephony intelligence to access customer history and profiles during calls. Empower agents with real-time context for personalized, effective customer interactions.
AUTOMATIC CALL LOGGING - Save time with CTI-based auto logging of call duration, notes, and outcomes inside Salesforce. Ensure all telephony interactions are tracked, compliant, and ready for future reference.
CUSTOM CALL ROUTING - Enhance call handling with customizable CTI call routing. Direct calls to the right agent or team based on business rules, ensuring faster response times and improved customer satisfaction.
ANALYTICS & REPORTING - Gain visibility with CTI telephony analytics. Track call volumes, measure performance, identify trends, and make smarter, data-driven decisions to strengthen customer service.

Trustpilot Salesforce Connector

Grow your reputation with every customer interaction. Automatically trigger review invitations off of your Salesforce opportunities and orders. Promptly reply to reviews within Salesforce to meet customer needs no matter where they are in their journey.
Drive revenue with content that converts. Incorporate the voice of your customer into your marketing strategy through your CRM, delivering personalized experiences at every stage of your sales and marketing funnel.
Get a more holistic view of your customers by establishing a single source of truth. With all your review data in one centralized place, incorporate it into reports or analysis through Salesforce to let critical insights inform your strategy.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center \| AI Voice	Trustpilot Salesforce Connector
cti telephony	#3	Not ranked
call logging	#3	Not ranked
telephony	#9	Not ranked
surveys	Not ranked	#90
survey	Not ranked	#91

6. App details

Long-form description · keyword frequency

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice

GIRIKCTI — SALESFORCE NATIVE CTI & TELEPHONY GirikCTI is a 100% Salesforce-native CTI and telephony solution. It embeds voice and AI inside Salesforce. No external connectors. Ideal for sales and service teams. BUSINESS BENEFITS - Boost agent productivity with click-to-dial, integrated softphone, and unified UI. - Qualify leads automatically with the AI Calling Agent and automate follow-ups. - Improve CX with real-time transcripts, sentiment analysis, and AI call summaries. - Provide real-time actionable suggestions to agents during calls. - Reduce TCO and security risk. Data stays inside Salesforce. TECHNICAL HIGHLIGHTS - Integrated softphone, multi-line support, IVR, and bulk dialing. - Real-time transcription, AI call analysis, and agent recommendations. - Auto case and task creation using native Flows and Apex. - Call recording, call disposition, barge, whisper, and live monitoring. - Multilingual support and scalable architecture on Salesforce cloud. Deploy fast with a no-code setup. 24/7 support included. Drive more leads and close more deals with GirikCTI.

Top keywords

ai4×2.58%
call4×2.58%
salesforce4×2.58%
agent3×1.94%
girikcti3×1.94%
real-time3×1.94%
support3×1.94%
ai call2×1.29%
analysis2×1.29%
cti2×1.29%
inside2×1.29%
inside salesforce2×1.29%

Trustpilot Salesforce Connector

Trustpilot for Salesforce seamlessly integrates review management. Connect with more customers by sending review invitations automatically, uncovering consumer insights through Salesforce reporting, and increasing marketing performance and conversions. • Automatically trigger product and service reviews invitations at pivotal points in the customer journey. • Reply to reviews within Salesforce and your responses will appear on the Trustpilot review publicly. • Increase campaign effectiveness by pushing review content to any Salesforce application — like using review tags or star rating to build reports or target segments. • Pull reviews into any Salesforce connected marketing tool, allowing you to incorporate UGC proven to convert. • Build reports and filter your audiences based on tags or review data to identify your most loyal customers and gain a holistic understanding of what keeps them coming back.

Top keywords

review6×4.76%
salesforce5×3.97%
reviews3×2.38%
automatically2×1.59%
build2×1.59%
build reports2×1.59%
customers2×1.59%
invitations2×1.59%
marketing2×1.59%

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice vs Trustpilot Salesforce Connector

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice

1. Listing metadata

Trustpilot Salesforce Connector

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or Trustpilot Salesforce Connector cheaper?

Should I choose Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or Trustpilot Salesforce Connector?

Which is faster to set up, Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or Trustpilot Salesforce Connector?

Which works better for small vs large Salesforce AppExchange admins?

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