Girik SMS & CTI vs FrontRunnerHC — Salesforce

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice vs FrontRunnerHC PatientRemedi for Salesforce

Side-by-side comparison · 24 data points

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice

5.0·32reviews

Boost sales and service with 100% Salesforce Native CTI. Make and receive calls inside Salesforce, access real-time transcripts, get AI-driven suggestions, and leverage an AI Calling Agent for lead qualification, follow-ups, and multilingual support.

salesforcepaid

1. Listing metadata

Field-level data

	Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center \| AI Voice	FrontRunnerHC PatientRemedi for Salesforce
Tagline	“Boost sales and service with 100% Salesforce Native CTI. Make and receive calls inside Salesforce, access real-time transcripts, get AI-driven suggestions, and leverage an AI Calling Agent for lead qualification, follow-ups, and multilingual support.”250 chars	“> Verify or Discover Insurance Benefits for 3,300+ payer plans > Medical, Dental, Vision, Mental Health, DME, Pharmacy > CMS EDI 270/271 Compliant > Access Patient or Member Demographic Data > Maximize Revenue by Assessing an Individual's Ability to Pay”253 chars
Description	1084 / 2000 chars54% used	866 / 2000 chars43% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Girikon AI	FrontRunnerHC

At a glance

8 metrics · auto-computed

Feature comparison between Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice and FrontRunnerHC PatientRemedi for Salesforce
Metric	Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center \| AI Voice	FrontRunnerHC PatientRemedi for Salesforce
Rating	5.0 ★	—
Total reviews	32	0
Free plan	—	—
Pricing	paid	paid
Pricing tiers	★ 3 tiers	1 tier
Listed features	★ 9	5
Languages	1 supported	1 supported
Listed since	Jan 2025	Jun 2023

Last updated	—	—

3. Features

As listed by each developer

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice

AI HUMAN-LIKE CALLING - Engage customers with AI-powered CTI telephony that delivers natural, human-like conversations. Automate outreach, qualify leads faster, and increase connection rates directly from Salesforce.
AI TRANSCRIPT & SENTIMENT - Generate real-time call transcripts, minutes, and sentiment analysis within Salesforce. Improve compliance, speed up reviews, and enable precise follow-ups with CTI-driven automation.
AI ACTIONS & AUTOMATION - Boost productivity with AI insights in CTI. Automatically create cases, schedule follow-ups, and recommend next-best actions based on customer intent and live conversation analysis.
SALESFORCE-NATIVE CTI - Enjoy seamless CTI integration built 100% on Salesforce. Eliminate third-party tools, reduce maintenance, and ensure secure, reliable telephony performance for every team.
CLICK-TO-DIAL TELEPHONY - Initiate calls instantly with click-to-dial CTI from any Salesforce record. Streamline telephony workflows, cut down on manual steps, and give agents more time for meaningful conversations.
REAL-TIME INSIGHTS - Leverage CTI with telephony intelligence to access customer history and profiles during calls. Empower agents with real-time context for personalized, effective customer interactions.
AUTOMATIC CALL LOGGING - Save time with CTI-based auto logging of call duration, notes, and outcomes inside Salesforce. Ensure all telephony interactions are tracked, compliant, and ready for future reference.
CUSTOM CALL ROUTING - Enhance call handling with customizable CTI call routing. Direct calls to the right agent or team based on business rules, ensuring faster response times and improved customer satisfaction.
ANALYTICS & REPORTING - Gain visibility with CTI telephony analytics. Track call volumes, measure performance, identify trends, and make smarter, data-driven decisions to strengthen customer service.

FrontRunnerHC PatientRemedi for Salesforce

INSURANCE ELIGIBILITY & DISCOVERY Verify insurance eligibility & benefits coverage from 3,300+ payer plans. Discover insurance when eligibility fails or no insurance is provided. Check benefits for Medical, Dental, Vision, Mental Health, Pharmacy.
ACCESS PATIENT OR MEMBER DEMOGRAPHIC & FINANCIAL DATA Obtain current demographic & financial data including address, phone number, email address and HSA/FSA balances.
CREATE PERSONALIZED EXPERIENCES WITH A PATIENT OR MEMBER-CENTRIC APPROACH Customize each interaction with a patient or member-centric approach using personalized data to strengthen engagement and build trust.
SCALES FOR LARGE DATA VOLUMES Scale up applications from individual transactions by your users to LDV batch operations.
EASY INTEGRATION | NO HIDDEN FEES Seamless implementation in minutes for easy integration into your Service, Sales, Marketing or Health Cloud environments. No Hidden Fees. No pass-through fees. No upfront cost. No hassle.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center \| AI Voice	FrontRunnerHC PatientRemedi for Salesforce
cti telephony	#3	Not ranked
call logging	#3	Not ranked
insurance	Not ranked	#5
telephony	#9	Not ranked

6. App details

Long-form description · keyword frequency

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice

GIRIKCTI — SALESFORCE NATIVE CTI & TELEPHONY GirikCTI is a 100% Salesforce-native CTI and telephony solution. It embeds voice and AI inside Salesforce. No external connectors. Ideal for sales and service teams. BUSINESS BENEFITS - Boost agent productivity with click-to-dial, integrated softphone, and unified UI. - Qualify leads automatically with the AI Calling Agent and automate follow-ups. - Improve CX with real-time transcripts, sentiment analysis, and AI call summaries. - Provide real-time actionable suggestions to agents during calls. - Reduce TCO and security risk. Data stays inside Salesforce. TECHNICAL HIGHLIGHTS - Integrated softphone, multi-line support, IVR, and bulk dialing. - Real-time transcription, AI call analysis, and agent recommendations. - Auto case and task creation using native Flows and Apex. - Call recording, call disposition, barge, whisper, and live monitoring. - Multilingual support and scalable architecture on Salesforce cloud. Deploy fast with a no-code setup. 24/7 support included. Drive more leads and close more deals with GirikCTI.

Top keywords

ai4×2.58%
call4×2.58%
salesforce4×2.58%
agent3×1.94%
girikcti3×1.94%
real-time3×1.94%
support3×1.94%
ai call2×1.29%
analysis2×1.29%
cti2×1.29%
inside2×1.29%
inside salesforce2×1.29%

FrontRunnerHC PatientRemedi for Salesforce

FrontRunnerHC’s (www.FrontRunnerHC.com) portfolio of software features unparalleled patient data elements, connecting real-time demographic, financial & insurance data for a holistic view of your patients, driving key insights to meet organizational objectives & create a personalized patient experience. Fully integrated into Salesforce and available Service, Health, Sales & Marketing Cloud environments. Proud to help clients improve their sales, marketing, financial and revenue cycle performance, positively impacting revenue, staff productivity, and patient and member experience alike. FrontRunnerHC is recognized by Becker’s Healthcare as a “healthcare revenue cycle company to know”, by Healthcare Tech Outlook as a “top 10 revenue cycle management solution provider”, and by Inc. magazine on their list of “America’s fastest-growing private companies”.

Top keywords

revenue4×3.48%
cycle3×2.61%
frontrunnerhc3×2.61%
healthcare3×2.61%
patient3×2.61%
revenue cycle3×2.61%
data2×1.74%
experience2×1.74%
financial2×1.74%

Frequently asked

Common questions about this comparison

Is Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or FrontRunnerHC PatientRemedi for Salesforce cheaper?

Both Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice and FrontRunnerHC PatientRemedi for Salesforce offer paid plans only. Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice starts at paid; FrontRunnerHC PatientRemedi for Salesforce starts at paid. Compare the per-tier features in the Pricing section above before committing.

Should I choose Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or FrontRunnerHC PatientRemedi for Salesforce?

AppRanks cannot separate these two on rating, because neither publishes one. Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice does carry the larger published review base (32 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or FrontRunnerHC PatientRemedi for Salesforce?

Both apps are one-click installs from the Salesforce AppExchange. Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice has the deeper published review base (32 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice typically suits early-stage and growth-mode teams based on its published review base (32 reviews). FrontRunnerHC PatientRemedi for Salesforce typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice vs FrontRunnerHC PatientRemedi for Salesforce

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice

1. Listing metadata

FrontRunnerHC PatientRemedi for Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or FrontRunnerHC PatientRemedi for Salesforce cheaper?

Should I choose Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or FrontRunnerHC PatientRemedi for Salesforce?

Which is faster to set up, Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or FrontRunnerHC PatientRemedi for Salesforce?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice and FrontRunnerHC PatientRemedi for Salesforce?