Which works better for small vs large Salesforce AppExchange admins?

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice typically suits early-stage and growth-mode teams based on its published review base (32 reviews). Demandbase (ABX Cloud) typically suits early-stage and growth-mode teams based on its published review base (14 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Girik SMS & CTI vs Demandbase (ABX Cloud) — Salesforce

Demandbase (ABX Cloud) vs Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice

Side-by-side comparison · 24 data points

Demandbase (ABX Cloud)

4.9·14reviews

It starts with Account Intelligence — a hi-def view of your accounts pulled from our data, third-party sources, web activities, your CRM, and marketing automation platforms (MAP) — all made sense of by the best AI in the business.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center \| AI Voice	Demandbase (ABX Cloud)
Tagline	“Boost sales and service with 100% Salesforce Native CTI. Make and receive calls inside Salesforce, access real-time transcripts, get AI-driven suggestions, and leverage an AI Calling Agent for lead qualification, follow-ups, and multilingual support.”250 chars	“It starts with Account Intelligence — a hi-def view of your accounts pulled from our data, third-party sources, web activities, your CRM, and marketing automation platforms (MAP) — all made sense of by the best AI in the business.”230 chars
Description	1084 / 2000 chars54% used	318 / 2000 chars16% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Girikon AI	Demandbase, Inc
Listed

At a glance

8 metrics · auto-computed

Feature comparison between Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice and Demandbase (ABX Cloud)
Metric	Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center \| AI Voice	Demandbase (ABX Cloud)
Rating	★ 5.0 ★	4.9 ★
Total reviews	★ 32	14
Free plan	—	—
Pricing	paid	paid
Pricing tiers	★ 3 tiers	1 tier
Listed features	★ 9	3
Languages	1 supported	1 supported
Listed since	Jan 2025	Nov 2017

Last updated	—	—

3. Features

As listed by each developer

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice

AI HUMAN-LIKE CALLING - Engage customers with AI-powered CTI telephony that delivers natural, human-like conversations. Automate outreach, qualify leads faster, and increase connection rates directly from Salesforce.
AI TRANSCRIPT & SENTIMENT - Generate real-time call transcripts, minutes, and sentiment analysis within Salesforce. Improve compliance, speed up reviews, and enable precise follow-ups with CTI-driven automation.
AI ACTIONS & AUTOMATION - Boost productivity with AI insights in CTI. Automatically create cases, schedule follow-ups, and recommend next-best actions based on customer intent and live conversation analysis.
SALESFORCE-NATIVE CTI - Enjoy seamless CTI integration built 100% on Salesforce. Eliminate third-party tools, reduce maintenance, and ensure secure, reliable telephony performance for every team.
CLICK-TO-DIAL TELEPHONY - Initiate calls instantly with click-to-dial CTI from any Salesforce record. Streamline telephony workflows, cut down on manual steps, and give agents more time for meaningful conversations.
REAL-TIME INSIGHTS - Leverage CTI with telephony intelligence to access customer history and profiles during calls. Empower agents with real-time context for personalized, effective customer interactions.
AUTOMATIC CALL LOGGING - Save time with CTI-based auto logging of call duration, notes, and outcomes inside Salesforce. Ensure all telephony interactions are tracked, compliant, and ready for future reference.
CUSTOM CALL ROUTING - Enhance call handling with customizable CTI call routing. Direct calls to the right agent or team based on business rules, ensuring faster response times and improved customer satisfaction.
ANALYTICS & REPORTING - Gain visibility with CTI telephony analytics. Track call volumes, measure performance, identify trends, and make smarter, data-driven decisions to strengthen customer service.

Demandbase (ABX Cloud)

This application consolidates every piece of information that a sales development rep or an account executive cares about the most. Access account and people insights directly within SFDC.
Perform quick Lead 2 Account Matching not only within the Demandbase Engagement Platform, but also within SFDC. Shorten the logistical work sellers have within Salesforce to organize accounts and to map activity behaviors to a single account.
Track engagement across all sources, not only what lives in Salesforce. Aggregates data from both the anonymous and known world of behaviors. Utilize predictive scores to prioritize accounts, see intent behaviors, heatmaps, and more.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center \| AI Voice	Demandbase (ABX Cloud)
cti telephony	#3	Not ranked
call logging	#3	Not ranked
want	Not ranked	#8
telephony	#9	Not ranked
sources	Not ranked	#9

Demandbase (ABX Cloud) vs Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice

Demandbase (ABX Cloud)

1. Listing metadata

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or Demandbase (ABX Cloud) cheaper?

Which has better reviews, Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or Demandbase (ABX Cloud)?

Should I choose Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or Demandbase (ABX Cloud)?

Which is faster to set up, Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or Demandbase (ABX Cloud)?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice and Demandbase (ABX Cloud)?