Which has better reviews, Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or ExAM - Inspection, Audit, Compliance & Data Collection?

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice (5.0★, 32 reviews) and ExAM - Inspection, Audit, Compliance & Data Collection (5.0★, 4 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or ExAM - Inspection, Audit, Compliance & Data Collection?

AppRanks cannot separate these two on rating — both sit at 5.0★. Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice does carry the larger published review base (32 vs 4). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or ExAM - Inspection, Audit, Compliance & Data Collection?

Both apps are one-click installs from the Salesforce AppExchange. Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice has the deeper published review base (32 vs 4), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice typically suits early-stage and growth-mode teams based on its published review base (32 reviews). ExAM - Inspection, Audit, Compliance & Data Collection typically suits early-stage and growth-mode teams based on its published review base (4 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice and ExAM - Inspection, Audit, Compliance & Data Collection?

Migration support varies by app and category. Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice and ExAM - Inspection, Audit, Compliance & Data Collection both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ExAM - Inspection, Audit, Compliance & Data Collection" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Girik SMS & CTI vs ExAM - Inspection — Salesforce

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice vs ExAM - Inspection, Audit, Compliance & Data Collection

Side-by-side comparison · 24 data points

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice

5.0·32reviews

Boost sales and service with 100% Salesforce Native CTI. Make and receive calls inside Salesforce, access real-time transcripts, get AI-driven suggestions, and leverage an AI Calling Agent for lead qualification, follow-ups, and multilingual support.

salesforcepaid

1. Listing metadata

Field-level data

	Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center \| AI Voice	ExAM - Inspection, Audit, Compliance & Data Collection
Tagline	“Boost sales and service with 100% Salesforce Native CTI. Make and receive calls inside Salesforce, access real-time transcripts, get AI-driven suggestions, and leverage an AI Calling Agent for lead qualification, follow-ups, and multilingual support.”250 chars	“Perform and configure complex and compliance-driven assessments, assignments, and analyses leveraging this 100% native Salesforce application. Optimize critical data collection processes and create meaningful customer experiences in the office and field. ”255 chars
Description	1084 / 2000 chars54% used	1195 / 2000 chars60% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Girikon AI	Millsapps, Ballinger & Associates

At a glance

8 metrics · auto-computed

Feature comparison between Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice and ExAM - Inspection, Audit, Compliance & Data Collection
Metric	Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center \| AI Voice	ExAM - Inspection, Audit, Compliance & Data Collection
Rating	5.0 ★	5.0 ★
Total reviews	★ 32	4
Free plan	—	—
Pricing	paid	paid
Pricing tiers	3 tiers	—
Listed features	★ 9	4
Languages	1 supported	1 supported
Listed since	Jan 2025	Aug 2013

Listed	January 14, 2025	August 19, 2013

Last updated	—	—

3. Features

As listed by each developer

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice

AI HUMAN-LIKE CALLING - Engage customers with AI-powered CTI telephony that delivers natural, human-like conversations. Automate outreach, qualify leads faster, and increase connection rates directly from Salesforce.
AI TRANSCRIPT & SENTIMENT - Generate real-time call transcripts, minutes, and sentiment analysis within Salesforce. Improve compliance, speed up reviews, and enable precise follow-ups with CTI-driven automation.
AI ACTIONS & AUTOMATION - Boost productivity with AI insights in CTI. Automatically create cases, schedule follow-ups, and recommend next-best actions based on customer intent and live conversation analysis.
SALESFORCE-NATIVE CTI - Enjoy seamless CTI integration built 100% on Salesforce. Eliminate third-party tools, reduce maintenance, and ensure secure, reliable telephony performance for every team.
CLICK-TO-DIAL TELEPHONY - Initiate calls instantly with click-to-dial CTI from any Salesforce record. Streamline telephony workflows, cut down on manual steps, and give agents more time for meaningful conversations.
REAL-TIME INSIGHTS - Leverage CTI with telephony intelligence to access customer history and profiles during calls. Empower agents with real-time context for personalized, effective customer interactions.
AUTOMATIC CALL LOGGING - Save time with CTI-based auto logging of call duration, notes, and outcomes inside Salesforce. Ensure all telephony interactions are tracked, compliant, and ready for future reference.
CUSTOM CALL ROUTING - Enhance call handling with customizable CTI call routing. Direct calls to the right agent or team based on business rules, ensuring faster response times and improved customer satisfaction.
ANALYTICS & REPORTING - Gain visibility with CTI telephony analytics. Track call volumes, measure performance, identify trends, and make smarter, data-driven decisions to strengthen customer service.

ExAM - Inspection, Audit, Compliance & Data Collection

Assessments: • Form Digitization (Assessments) • Form and Landing Page Styling • iOS and Android Field Native Apps • Form and Landing Page Styling • Smart Form Decision Trees • Templates
Assignments: • Public Assessment Viewer • Lens Viewer • Decision Tree • Event Distribution • Distribution Scheduling/Automation • Conditional Distribution • Landing Pages
Insights: • Scoring • Viewers • Charts/Reports in Documents • Analytics • Document Generation • View Up/Down Complex Hierarchies • Across Multiple Objects
Mobile: • iOS and Android Field Native Apps • Mobile View Mapping (ExAM Schema Views) • Offline/Delayed Upload • Mobile Signature • Multi-media • ExAM RV (Remote Video) • QRCodes/Barcodes

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center \| AI Voice	ExAM - Inspection, Audit, Compliance & Data Collection
landing pages	Not ranked	#1
cti telephony	#3	Not ranked
call logging	#3	Not ranked
enables	Not ranked	#5
salesforce native application	Not ranked	#7

6. App details

Long-form description · keyword frequency

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice

GIRIKCTI — SALESFORCE NATIVE CTI & TELEPHONY GirikCTI is a 100% Salesforce-native CTI and telephony solution. It embeds voice and AI inside Salesforce. No external connectors. Ideal for sales and service teams. BUSINESS BENEFITS - Boost agent productivity with click-to-dial, integrated softphone, and unified UI. - Qualify leads automatically with the AI Calling Agent and automate follow-ups. - Improve CX with real-time transcripts, sentiment analysis, and AI call summaries. - Provide real-time actionable suggestions to agents during calls. - Reduce TCO and security risk. Data stays inside Salesforce. TECHNICAL HIGHLIGHTS - Integrated softphone, multi-line support, IVR, and bulk dialing. - Real-time transcription, AI call analysis, and agent recommendations. - Auto case and task creation using native Flows and Apex. - Call recording, call disposition, barge, whisper, and live monitoring. - Multilingual support and scalable architecture on Salesforce cloud. Deploy fast with a no-code setup. 24/7 support included. Drive more leads and close more deals with GirikCTI.

Top keywords

ai4×2.58%
call4×2.58%
salesforce4×2.58%
agent3×1.94%
girikcti3×1.94%
real-time3×1.94%
support3×1.94%
ai call2×1.29%
analysis2×1.29%
cti2×1.29%
inside2×1.29%
inside salesforce2×1.29%

ExAM - Inspection, Audit, Compliance & Data Collection

ExAM4Enterprise is an award-winning, 100% Salesforce native application that extends the world's #1 CRM to provide compliance-driven organizations the ability to collect, manage, and understand complex data challenges with ease. Our solution enables private and public organizations with the ability to improve sustainability, scalability, mobility, cost-efficiency, and time-to-value to solve critical business needs and create a truly configurable industry cloud. Leveraging our suite of applications built on the ExAM Platform and Access Anything technology the ExAM4Enterprise Suite enables users to see outcomes in weeks not years. The ExAM4Enterprise Suite provides specific solutions to accelerate inspections, audits, work management, asset management (AMS), learning management (LMS), form digitization, surveys, and assessments. ExAM4Enterprise use cases include: Facility Inspections Hospital Inspections Housing Inspections Laboratory Audits Risk Management Health and Safety Inspections Form Digitization Organization Badging Document Generation Application Development Warehouse Management Maintenance Work Distribution Building Maintenance Nutrition and Food Safety Inspections

Top keywords

inspections6×4.08%
management5×3.40%
exam4enterprise4×2.72%
suite3×2.04%
ability2×1.36%
application2×1.36%
audits2×1.36%
digitization

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice vs ExAM - Inspection, Audit, Compliance & Data Collection

Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice

1. Listing metadata

ExAM - Inspection, Audit, Compliance & Data Collection

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or ExAM - Inspection, Audit, Compliance & Data Collection cheaper?

Which has better reviews, Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or ExAM - Inspection, Audit, Compliance & Data Collection?

Should I choose Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or ExAM - Inspection, Audit, Compliance & Data Collection?

Which is faster to set up, Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice or ExAM - Inspection, Audit, Compliance & Data Collection?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Girik SMS & CTI Telephony for Salesforce - AI Powered Call Center | AI Voice and ExAM - Inspection, Audit, Compliance & Data Collection?