Should I choose Delivery Solutions Omnichannel Experience Management Cartridge for B2C Commerce or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

AppRanks cannot separate these two on rating, because neither publishes one. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce does carry the larger published review base (1,281 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Delivery Solutions Omnichannel Experience Management Cartridge for B2C Commerce or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Both apps are one-click installs from the Salesforce AppExchange. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the deeper published review base (1,281 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Delivery Solutions Omnichannel Experience Management Cartridge for B2C Commerce typically suits early-stage and growth-mode teams based on its published review base (0 reviews). 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce typically suits early-stage and growth-mode teams based on its published review base (1,281 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Delivery Solutions vs 360 SMS App for — Salesforce

Delivery Solutions Omnichannel Experience Management Cartridge for B2C Commerce vs 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

Side-by-side comparison · 24 data points

Delivery Solutions Omnichannel Experience Management Cartridge for B2C Commerce

No rating yet

The Omnichannel Experience Management (OXM) platform is the best way to power omnichannel initiatives on Salesforce. Provided best-in- class Logistics, Buy Online Pickup Anywhere (BOPIS, Curbside, Lockers and Access Points), Returns and Post Purchase.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Delivery Solutions Omnichannel Experience Management Cartridge for B2C Commerce	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce
Tagline	“The Omnichannel Experience Management (OXM) platform is the best way to power omnichannel initiatives on Salesforce. Provided best-in- class Logistics, Buy Online Pickup Anywhere (BOPIS, Curbside, Lockers and Access Points), Returns and Post Purchase.”251 chars	“Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.”254 chars
Description	527 / 2000 chars26% used	1182 / 2000 chars59% used
Screenshots	—	—
Languages	en	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	Delivery Solutions	360 Degree Cloud Technologies Pvt. Ltd.

At a glance

8 metrics · auto-computed

Feature comparison between Delivery Solutions Omnichannel Experience Management Cartridge for B2C Commerce and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce
Metric	Delivery Solutions Omnichannel Experience Management Cartridge for B2C Commerce	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce
Rating	—	4.9 ★
Total reviews	0	1.3k
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	9	9
Languages	1 supported	16 supported
Listed since	Aug 2023	May 2016

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs Delivery Solutions Omnichannel Experience Management Cartridge for B2C Commerce's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: Delivery Solutions Omnichannel Experience Management Cartridge for B2C Commerce at paid, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the larger user base (1,281 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Delivery Solutions Omnichannel Experience Management Cartridge for B2C Commerce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce; mid-market and enterprise admins with specific feature requirements should evaluate both — Delivery Solutions Omnichannel Experience Management Cartridge for B2C Commerce's 0-review base may include the workflow context that matches your specific use case better than 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Delivery Solutions Omnichannel Experience Management Cartridge for B2C Commerce audit • 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce audit

Listed	August 10, 2023	May 6, 2016

Last updated	—	—

3. Features

As listed by each developer

Delivery Solutions Omnichannel Experience Management Cartridge for B2C Commerce

A Unified Omnichannel Platform We empower brands to take control of their destinies. Our platform is designed with customer experience in mind, providing retailers with unprecedented insight into efficiency gaps, AI-powered analytics, and new revenue.
Orchestration Our Omnichannel Experience Management (OXM) platform offers a powerful Orchestration feature designed specifically for enterprise retailers. Whether it is Shipping, Same-Day Delivery, BOPUIS or Curbside or Returns we've got you covered.
Flexible Business Rules Tailor the customer journey at every touchpoint by customizing workflows, automating processes, and defining rules based on product type, location, customer preference and more. The retailer is in the driver's seat.
Rate Shopping Gain access to rate shopping capabilities that enable the comparison of the most cost effective and efficient shipping options from multiple carriers. Bringing savings directly to the bottom line.
Custom Attributes Personalize the customer experience, align interactions with your brand identity, and create a memorable journey for your customers. Setting you apart from the competition and creating unprecedented customer loyalty.
Intelligent Contract Management Our Omnichannel Experience Management (OXM) Platform supports hybrid models so that you can keep existing contracts without disruption. Need a contract, we have you covered.
Worldwide Carrier Network Access a network of trusted shipping carriers and same-day delivery providers, both local and international.
End-to-End Tracking Customizable pages provide an integrated experience for your customers. Eliminate fragmented post-purchase experiences by ensuring all communications, tracking sites, and messaging come from a single source.
Communications Email and SMS notifications can be configured on any status event. Customize messages from a single source on the fly. Control your brand and marketing messages through the entire post-purchase journey.

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

SMS, WhatsApp & Texting in Salesforce ➜ Send & receive SMS, MMS, WhatsApp, Live Chat & Web Chat from Leads, Contacts and Cases ➜ Reach customers with a 98% read rate and ~90-second response ➜ Send your first text message within 2 minutes of installation
Two-Way SMS & Texting via Salesforce Flow ➜ Automate two-way SMS text messaging for lead nurturing via Flow ➜ Trigger Inbound & Outbound SMS, Drip Campaigns and reminders ➜ Connect SMS with Calls, Voicemail, CTI and Telephony across Service Cloud
Built for Every Industry, Compliant ➜ Trusted across Healthcare, Education, Finance and more industries ➜ Compliant text messaging with TCPA, HIPAA and GDPR support ➜ Run SMS and WhatsApp securely across Sales and Service Cloud
AI Chatbots, Live Chat & Conversational AI Messaging ➜ Automate WhatsApp messaging & SMS notifications with Flow ➜ AI chatbot agents & Conversational AI deflect Service Cloud cases ➜ Break language barriers across 15+ channels: SMS, WhatsApp, WeChat
Bulk SMS, MMS & Multichannel WhatsApp Automation ➜ Run bulk SMS, MMS & Bulk Messaging for high-volume campaigns ➜ Send bulk text messages and Mass Text to campaign members via WhatsApp marketing ➜ Scale 1-on-1 SMS and chat across SMS, WhatsApp and WeChat

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Delivery Solutions Omnichannel Experience Management Cartridge for B2C Commerce	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce
your customers	Not ranked	#1
whatsapp	Not ranked	#1
services automation	Not ranked	#1
retailers to	#10	Not ranked
retailers	#10	Not ranked

7. App details

Long-form description · keyword frequency

Delivery Solutions Omnichannel Experience Management Cartridge for B2C Commerce

Delivery Solutions provides a unified product portfolio with its Omnichannel Experience Management (OXM) platform. This enterprise-grade system for all customer facing brand interactions orchestrates and enables all Delivery Logistics, Shipping, Pick-Up, Returns, and Post Purchase solutions where and when they touch the customer. Seamlessly integrating and intelligently leveraging elements of existing eCommerce systems, OXM introduces robust features like self-healing delivery, AI and Machine Learning analytics, and more.

Top keywords

delivery3×4.48%
customer2×2.99%
oxm2×2.99%

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response. What you can do Two-way, 1-on-1 texting on any Salesforce object Bulk SMS and mass texting at scale, even from Reports Automate SMS text messaging with Drip Campaigns and scheduled sends Appointment reminders that cut no-shows Trigger SMS and WhatsApp from Flow or Process Builder AI chatbot, SMS/email alerts, templates and phone verification Multichannel messaging SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce. Natively built on Salesforce A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number. Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent. Used across education, recruitment, real estate, healthcare, mortgage and nonprofits. Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.

Top keywords

sms9×5.03%
salesforce6×3.35%
whatsapp5×2.79%
messaging4×2.23%
texting3×1.68%
mms2×1.12%
sms mms2×1.12%
text2×1.12%
text messaging2×1.12%
two-way2×1.12%

Delivery Solutions Omnichannel Experience Management Cartridge for B2C Commerce vs 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

Delivery Solutions Omnichannel Experience Management Cartridge for B2C Commerce

1. Listing metadata

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Delivery Solutions Omnichannel Experience Management Cartridge for B2C Commerce · 0 changes

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce · 8 changes

7. App details

Frequently asked

Is Delivery Solutions Omnichannel Experience Management Cartridge for B2C Commerce or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce cheaper?

Should I choose Delivery Solutions Omnichannel Experience Management Cartridge for B2C Commerce or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Which is faster to set up, Delivery Solutions Omnichannel Experience Management Cartridge for B2C Commerce or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Delivery Solutions Omnichannel Experience Management Cartridge for B2C Commerce and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?