Which has better reviews, RingEX by RingCentral: Business Phone | Webinar | SMS | Click-to-call or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the higher average rating (4.9★ from 1,281 reviews) compared to RingEX by RingCentral: Business Phone | Webinar | SMS | Click-to-call (4.3★ from 13 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose RingEX by RingCentral: Business Phone | Webinar | SMS | Click-to-call or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce holds the higher average rating (4.9★ vs 4.3★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, RingEX by RingCentral: Business Phone | Webinar | SMS | Click-to-call or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Both apps are one-click installs from the Salesforce AppExchange. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the deeper published review base (1,281 vs 13), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

RingEX by RingCentral: Business Phone | Webinar | SMS | Click-to-call typically suits early-stage and growth-mode teams based on its published review base (13 reviews). 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce typically suits early-stage and growth-mode teams based on its published review base (1,281 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between RingEX by RingCentral: Business Phone | Webinar | SMS | Click-to-call and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Migration support varies by app and category. RingEX by RingCentral: Business Phone | Webinar | SMS | Click-to-call and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from RingEX by RingCentral: Business Phone | Webinar | SMS | Click-to-call" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

RingEX by vs 360 SMS App for — Salesforce

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs RingEX by RingCentral

Side-by-side comparison · 24 data points

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

4.9·1.3kreviews

Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.

salesforcepaid

Change

1. Listing metadata

Field-level data

	RingEX by RingCentral	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce
Tagline	“Sellers get integrated calling and SMS, automated call logging, and instant customer lookups to keep focus while eliminating app switching. Marketers can produce world-class webinars with ease with automated campaign creation, lead management, and more.”253 chars	“Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.”254 chars
Description	1191 / 2000 chars60% used	1182 / 2000 chars59% used
Screenshots	—	—
Languages	en	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	RingCentral, Inc.	360 Degree Cloud Technologies Pvt. Ltd.

At a glance

8 metrics · auto-computed

Feature comparison between RingEX by RingCentral: Business Phone | Webinar | SMS | Click-to-call and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce
Metric	RingEX by RingCentral: Business Phone \| Webinar \| SMS \| Click-to-call	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce
Rating	4.3 ★	★ 4.9 ★
Total reviews	13	★ 1.3k
Free plan	★ Yes	—
Pricing	free_to_install	paid
Pricing tiers	★ 2 tiers	1 tier
Listed features	4	★ 9
Languages	1 supported	16 supported
Listed since	Mar 2025	May 2016

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs RingEX by RingCentral: Business Phone | Webinar | SMS | Click-to-call's 4.3★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, RingEX by RingCentral: Business Phone | Webinar | SMS | Click-to-call offers a free tier (free_to_install) while 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.

Review base

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the larger user base (1,281 reviews vs 13), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. RingEX by RingCentral: Business Phone | Webinar | SMS | Click-to-call's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce; mid-market and enterprise admins with specific feature requirements should evaluate both — RingEX by RingCentral: Business Phone | Webinar | SMS | Click-to-call's 13-review base may include the workflow context that matches your specific use case better than 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: RingEX by RingCentral: Business Phone | Webinar | SMS | Click-to-call audit • 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce audit

Listed	March 12, 2025	May 6, 2016

Last updated	—	—

3. Features

As listed by each developer

RingEX by RingCentral

RingCentral for Salesforce integrates both RingCentral EX and RingCentral for Webinar into Salesforce. This seamless integration creates time-saving, productivity-boosting workflows for sales and marketing.
In-App Calling: Using WebRTC technology, sellers can use RingCentral calling capabilities like call controls, inbound, and outbound calls without ever navigating away from Salesforce.
Automated screen pop: You’ll never have to ask a customer to hold while you look up their account again. Account records are automatically surfaced when you receive an inbound call, allowing you to service customers fast.
Campaign management for webinars: Follow up with webinar attendees fast! RingCentral for Salesforce’s Webinar integration automatically syncs key campaign data, enabling you to follow up with attendees while you’re still top of mind.

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

SMS, WhatsApp & Texting in Salesforce ➜ Send & receive SMS, MMS, WhatsApp, Live Chat & Web Chat from Leads, Contacts and Cases ➜ Reach customers with a 98% read rate and ~90-second response ➜ Send your first text message within 2 minutes of installation
Two-Way SMS & Texting via Salesforce Flow ➜ Automate two-way SMS text messaging for lead nurturing via Flow ➜ Trigger Inbound & Outbound SMS, Drip Campaigns and reminders ➜ Connect SMS with Calls, Voicemail, CTI and Telephony across Service Cloud
Built for Every Industry, Compliant ➜ Trusted across Healthcare, Education, Finance and more industries ➜ Compliant text messaging with TCPA, HIPAA and GDPR support ➜ Run SMS and WhatsApp securely across Sales and Service Cloud
AI Chatbots, Live Chat & Conversational AI Messaging ➜ Automate WhatsApp messaging & SMS notifications with Flow ➜ AI chatbot agents & Conversational AI deflect Service Cloud cases ➜ Break language barriers across 15+ channels: SMS, WhatsApp, WeChat
Bulk SMS, MMS & Multichannel WhatsApp Automation ➜ Run bulk SMS, MMS & Bulk Messaging for high-volume campaigns ➜ Send bulk text messages and Mass Text to campaign members via WhatsApp marketing ➜ Scale 1-on-1 SMS and chat across SMS, WhatsApp and WeChat

Keyword	RingEX by RingCentral	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce
lead capture	#112	#63

7. App details

Long-form description · keyword frequency

RingEX by RingCentral

RingCentral for Salesforce brings the best of RingEX and RingCentral Webinar into Salesforce so sellers and marketers can do their best work. With the integration, sellers get: Embedded dialing and SMS: Quit paying the toggle tax! Embed RingCentral’s telephony and SMS directly into Salesforce with click-to-dial and SMS in your CRM. Automated customer lookups: When you receive an inbound call, we instantly search your records and display the associated contact information. Disposition logging: Automatically log an HVS disposition, freeing your sellers from repetitive, low-value tasks. With the RingCentral Webinar for Salesforce integration, marketers get: Simplified management: Our direct data synchronization eliminates the need to download, clean, and upload webinar data into Salesforce. Automatic Campaign Creation: When you set up a webinar on RingCentral a corresponding Salesforce campaign springs to life. This automation ensures that marketing efforts are aligned and ready to capture every opportunity. Effortless Lead & Attendee Management: When someone registers to the minute they attend your webinar our system automatically adds them as leads and campaign members.

Top keywords

salesforce6×3.55%
ringcentral5×2.96%
webinar5×2.96%
campaign3×1.78%
sellers3×1.78%
sms3×1.78%
automatically2×1.18%
data2×1.18%
disposition2×1.18%
integration2×1.18%
management2×1.18%
marketers2×1.18%

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response. What you can do Two-way, 1-on-1 texting on any Salesforce object Bulk SMS and mass texting at scale, even from Reports Automate SMS text messaging with Drip Campaigns and scheduled sends Appointment reminders that cut no-shows Trigger SMS and WhatsApp from Flow or Process Builder AI chatbot, SMS/email alerts, templates and phone verification Multichannel messaging SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce. Natively built on Salesforce A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number. Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent. Used across education, recruitment, real estate, healthcare, mortgage and nonprofits. Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.

Top keywords

sms9×5.03%
salesforce6×3.35%
whatsapp5×2.79%
messaging4×2.23%
texting3×1.68%
mms2×1.12%
sms mms2×1.12%
text2×

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs RingEX by RingCentral

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

1. Listing metadata

RingEX by RingCentral

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

RingEX by RingCentral · 5 changes

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce · 8 changes

7. App details

Frequently asked

Is RingEX by RingCentral: Business Phone | Webinar | SMS | Click-to-call or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce cheaper?

Which has better reviews, RingEX by RingCentral: Business Phone | Webinar | SMS | Click-to-call or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Should I choose RingEX by RingCentral: Business Phone | Webinar | SMS | Click-to-call or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Which is faster to set up, RingEX by RingCentral: Business Phone | Webinar | SMS | Click-to-call or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between RingEX by RingCentral: Business Phone | Webinar | SMS | Click-to-call and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?