Side-by-side comparison · 24 data points
Empower your organization with the IT Asset Management App, a comprehensive solution designed to streamline the management of your IT assets directly within the Salesforce platform.
| Asset Management for Salesforce | BMC Helix Remedyforce - IT Service Management and Help Desk | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
Remedyforce IT Service Management & Help Desk delivers a modern, consumer experience that empowers IT to be a center of business innovation. Remedyforce can be used with Service Cloud to resolve customer issues. Click Watch Demo!
| Metric | Asset Management for Salesforce | BMC Helix Remedyforce - IT Service Management and Help Desk |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.4 ★ |
| Total reviews | 5 | ★ 50 |
| Free plan | ★ Yes | — |
| Pricing | freemium | paid |
| Pricing tiers | — | 1 tier |
| Listed features | ★ 8 | 3 |
| Languages | 1 supported | 6 supported |
| Listed since | Aug 2024 | Apr 2010 |
Based on the data on this page, Asset Management for Salesforce is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs BMC Helix Remedyforce - IT Service Management and Help Desk's 4.4★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, Asset Management for Salesforce offers a free tier (freemium) while BMC Helix Remedyforce - IT Service Management and Help Desk starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Asset Management for Salesforce; mid-market and enterprise admins with specific feature requirements should evaluate both — BMC Helix Remedyforce - IT Service Management and Help Desk's 50-review base may include the workflow context that matches your specific use case better than Asset Management for Salesforce's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Asset Management for Salesforce audit • BMC Helix Remedyforce - IT Service Management and Help Desk audit
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| Keyword | Asset Management for Salesforce | BMC Helix Remedyforce - IT Service Management and Help Desk |
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| service management | Not ranked | #1 |
| management app | #3 | Not ranked |
| seamlessly integrates | #5 | Not ranked |
| management | Not ranked | #5 |
| management and | Not ranked | #7 |
No tracked changes.
Asset Management for Salesforce is the cheaper option — it offers a free plan (freemium). BMC Helix Remedyforce - IT Service Management and Help Desk starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
Asset Management for Salesforce has the higher average rating (5.0★ from 5 reviews) compared to BMC Helix Remedyforce - IT Service Management and Help Desk (4.4★ from 50 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Asset Management for Salesforce holds the higher average rating (5.0★ vs 4.4★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. BMC Helix Remedyforce - IT Service Management and Help Desk has the deeper published review base (50 vs 5), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Asset Management for Salesforce typically suits early-stage and growth-mode teams based on its published review base (5 reviews). BMC Helix Remedyforce - IT Service Management and Help Desk typically suits early-stage and growth-mode teams based on its published review base (50 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Asset Management for Salesforce and BMC Helix Remedyforce - IT Service Management and Help Desk both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Asset Management for Salesforce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.