CTI Ninja | Telephony Integration with Salesforce
Ksolves CTI, developed by Ksolves India Limited, is a Salesforce-native telephony app that does not require any Salesforce APIs or integration. Powered by Twilio’s robust APIs, it enables voice communication directly within Salesforce for a streamlined customer experience. Its user-friendly interface makes it easy for teams to manage calls seamlessly and stay productive. Tailored for sales and customer service teams, Ksolves CTI transforms call management with powerful features like incoming and outgoing calls, call recording, detailed call logs, call duration tracking, in-call note-taking, and Click2Call functionality. With these features, your team can connect with customers across regions, boost productivity, and close more deals efficiently. Ksolves CTI offers 24/7 support via email and chat, ensuring help is always at hand. Regular updates keep the app compatible with Salesforce and Twilio, providing smooth functionality and access to new features. Comprehensive guides and setup documentation ensure a quick and seamless onboarding experience.
Top keywords
- call4×2.65%
- ksolves4×2.65%
- cti3×1.99%
- ksolves cti3×1.99%
- salesforce3×1.99%
- apis2×1.32%
- calls2×1.32%
- customer2×1.32%
- experience2×1.32%
- functionality2×1.32%
- teams2×1.32%
- twilio2×1.32%
Super Round Robin | Assign Leads, Cases, Opportunites and more...
Easily automate assignment for leads, cases and any Salesforce objects. Go beyond simple round robin with criteria-based rules that intelligently assign leads (or other objects) based on capacity, even or weighted distribution, and custom user fields. Flexible capacity models: Capacity-based, even, or weighted round robin. Custom fields and time management: Assign the Owner and/or Custom User Fields, with options for working hours, shifts, and out-of-office status. Dynamic assignment: Add users in bulk based on roles, divisions, and Chatter Groups. Pause assignments when needed. Geolocation-Based routing: Route to the closest rep. SLA management: Reassign on SLA miss. Advanced options: Editable email templates, sophisticated matching rules (skills, profile, territory and more), performance dashboards and audit logs. Free consultancy and 5 * support: Our expert consultancy offers setup optimization, advanced automation, or Salesforce audits to fit your needs. Plauti scales with your business, seamlessly managing multi-stage sales processes across teams, time zones, and pipeline stages. Less time managing leads, more growth. Experience it yourself, try it for free.
Top keywords
- custom3×1.82%
- fields3×1.82%
- leads3×1.82%
- time3×1.82%
- advanced2×1.21%
- assign2×1.21%
- assignment2×1.21%
- capacity2×
