CTI Ninja | Telephony Integration with Salesforce
Ksolves CTI, developed by Ksolves India Limited, is a Salesforce-native telephony app that does not require any Salesforce APIs or integration. Powered by Twilio’s robust APIs, it enables voice communication directly within Salesforce for a streamlined customer experience. Its user-friendly interface makes it easy for teams to manage calls seamlessly and stay productive. Tailored for sales and customer service teams, Ksolves CTI transforms call management with powerful features like incoming and outgoing calls, call recording, detailed call logs, call duration tracking, in-call note-taking, and Click2Call functionality. With these features, your team can connect with customers across regions, boost productivity, and close more deals efficiently. Ksolves CTI offers 24/7 support via email and chat, ensuring help is always at hand. Regular updates keep the app compatible with Salesforce and Twilio, providing smooth functionality and access to new features. Comprehensive guides and setup documentation ensure a quick and seamless onboarding experience.
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- call4×2.65%
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- cti3×1.99%
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- apis2×1.32%
- calls2×1.32%
- customer2×1.32%
- experience2×1.32%
- functionality2×1.32%
- teams2×1.32%
- twilio2×1.32%
SMS-Magic | Business Messaging
Natively built SMS Solution for Sales & Service Cloud, Experience cloud & supports all the apps built on force.com. Complete business messaging solution supports multichannel automated & interactive 2-way conversations Converse with your customers on the channel of their choice - while you stay in the comfort of your Salesforce window or even smartphone. It is perfect for high-touch, contextual, and time-sensitive customer engagement that’s also help you get compliant with 10DLC registration. - Channels supported: SMS, ,Texting, MMS, WhatsApp and FB Messenger, - Easy Configuration & Use - Interactive & Automated Messaging - Dedicated & Shared Inboxes for Sales/Service Console, Record page, Lists & Reports - Automate with Flows: keywords, reminders, alerts, & routing - Marketing: blasts, drip campaigns, profiling, surveys, scheduling, link tracking - Analytics Dashboards - Standard & Custom Objects - Experience cloud, Force.com solutions - Global Coverage - Protect users from Spam - Supports long & short codes, toll-free numbers, call forwarding, direct connect-59 countries, bring your own number (landline), bring your own carrier (Twilio, Nexmo, Ring Central, etc)
Top keywords
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