Which has better reviews, SnappyTable - Grid & Spreadsheets or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)?

SnappyTable - Grid & Spreadsheets (5.0★, 2 reviews) and Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) (4.9★, 1,044 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose SnappyTable - Grid & Spreadsheets or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)?

SnappyTable - Grid & Spreadsheets holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, SnappyTable - Grid & Spreadsheets or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)?

Both apps are one-click installs from the Salesforce AppExchange. Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) has the deeper published review base (1,044 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

SnappyTable - Grid & Spreadsheets typically suits early-stage and growth-mode teams based on its published review base (2 reviews). Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) typically suits early-stage and growth-mode teams based on its published review base (1,044 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

SnappyTable - Grid & vs Vonage for Service — Salesforce

SnappyTable - Grid & Spreadsheets vs Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

Side-by-side comparison · 24 data points

SnappyTable - Grid & Spreadsheets

5.0·2reviews

SnappyTable delivers a powerful editable data table with a spreadsheet-style grid interface! Editing works across common field types, record types, and picklists. Honors CRUD permissions, supports related lists, navigation, flows, and so much more!

salesforcepaid

Change

1. Listing metadata

Field-level data

	SnappyTable - Grid & Spreadsheets	Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)
Tagline	“SnappyTable delivers a powerful editable data table with a spreadsheet-style grid interface! Editing works across common field types, record types, and picklists. Honors CRUD permissions, supports related lists, navigation, flows, and so much more!”248 chars	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars
Description	1200 / 2000 chars60% used	1144 / 2000 chars57% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Snappy Forge Inc.	Vonage

At a glance

8 metrics · auto-computed

Feature comparison between SnappyTable - Grid & Spreadsheets and Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)
Metric	SnappyTable - Grid & Spreadsheets	Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)
Rating	★ 5.0 ★	4.9 ★
Total reviews	2	★ 1k
Free plan	—	—
Pricing	paid	paid
Pricing tiers	★ 2 tiers	1 tier
Listed features	9	9
Languages	1 supported	1 supported
Listed since	Mar 2025	May 2010

AppRanks verdict

Generated from live data on this page

The call

SnappyTable - Grid & Spreadsheets and Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) are evenly matched on rating (5.0★ vs 4.9★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.

Pricing

Pricing entry tiers: SnappyTable - Grid & Spreadsheets at paid, Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) has the larger user base (1,044 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. SnappyTable - Grid & Spreadsheets's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: SnappyTable - Grid & Spreadsheets audit • Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) audit

Last updated	—	—

3. Features

As listed by each developer

SnappyTable - Grid & Spreadsheets

Sort, filter and edit data from within one single component! Editing supports most field types, including lookups, text, numbers, dates, datetimes, picklists, and even multiselect picklists! Can even be a fully editable grid, similar to a spreadsheet!
Streamline user navigation using OpenTab, OpenSubTab (in console apps), and even launch flows! Editing allows for a single row at a time, or a full grid interface which can save as you make edits, or allow the user to save when finished!
Table can be configured with a default sort and filter, and allow you to use the Current User Id and RecordId to create user specific lists or related lists! You can also set default field values for Adding and Editing records!
CSS can be completely customized in Digital Experience sites and we're working toward allowing you to bring in your own Style in Salesforce! Fully compatible with the Salesforce Mobile App!
Graphics can be set to display in the color of your choice, or pick up the theme color of your org/the theme color of your app! That means you can have SnappyTable on a single Lightning App Page and use it across multiple apps, each uniquely colored!
Clickable Detail View allows you to display additional information from a record when a user clicks on the row - no more having to use several components to achieve a complex workflow!
Works with Platform Shield Encryption! While encrypted fields can not be sorted and have limited filtering, you can still display them and allow users to edit!
Create a separate filter section with additional filters that are not displayed in the table! This section can appear above the table or to the side depending on your preferences!
While the configuration options are only in English (for now), every part of the table can be customized - the text and labels of all buttons and images can be set to whatever you need!

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

DESIGNED FOR SALESFORCE Vonage Partner Contact Center is a deep integration where voice is natively embedded into Agentforce Voice. Calls generate Voice Call records instead of Tasks, enabling rich Salesforce-native workflows and real-time transcription.
WORKS SEAMLESSLY WITH SALESFORCE OMNI-CHANNEL Use voice with Salesforce digital channels, performing intelligent call routing, emails, chats, social & SOS requests to the appropriate agent using powerful business logic to create a consistent CX.
CONVERSATION ANALYZER Transcription data, sentiment analysis, and interaction categories are synced directly to Salesforce CRM records, giving a unified view of the customer journey and enabling advanced reporting within Salesforce records.
ADVANCED REPORTING AND DASHBOARDS Vonage Partner Contact Center delivers built-in reports and dashboards covering call outcomes, Agent and Call Summary records - giving teams full visibility into contact center performance directly within Salesforce.
OMNI-CHANNEL PRESENCE SYNCRHONIZATION Vonage Partner Contact Center integrates with Salesforce OmniChannel so the agent states stay in sync across both platforms - if an agent is busy in Contact Center, they appear busy in Salesforce and vice versa.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	SnappyTable - Grid & Spreadsheets	Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)
the world	Not ranked	#1
contact center	Not ranked	#1
even	#3	Not ranked
salesforce cloud	Not ranked	#3
record types	#4	Not ranked

7. App details

Long-form description · keyword frequency

SnappyTable - Grid & Spreadsheets

SnappyTable allows you to build a fully featured table or editable grid on Lightning Pages, Lightning Record Pages, Flows and Digital Experience sites which allows users to sort and filter data. Can be configured to as a related list or filter to a particular user's records. Inline Editing supports most field types and supports record types and will enforce picklist values! Detail View allows the display of a neat view of additional record details on click. Open in Tab, SubTab or LinkToRecord can be configured to enhance navigation to get users where they need to be quickly! Flow support allows you to select a single record or multiple records and pass that to the next step in your flow! Can also be configured to pull record details to pass into other parts of your Flow as well! Fully secured, will only show fields a user has access to, will only allow users to add, edit and delete records they have access to, and will only show record types and picklist values they have access to! Entire solution is packaged into a neat Lightning Component - meaning all graphics and styles are included with no need for static resources! Styles can be easily modified for Digital Experience sites!

Top keywords

record6×2.90%
allows4×1.93%
access3×1.45%
configured3×1.45%
flow3×1.45%
lightning3×1.45%
only3×1.45%
records3×1.45%
types3×1.45%
users3×1.45%
details2×0.97%
digital2×0.97%

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×

SnappyTable - Grid & Spreadsheets vs Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

SnappyTable - Grid & Spreadsheets

1. Listing metadata

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

SnappyTable - Grid & Spreadsheets · 0 changes

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) · 2 changes

7. App details

Frequently asked

Is SnappyTable - Grid & Spreadsheets or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) cheaper?

Which has better reviews, SnappyTable - Grid & Spreadsheets or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)?

Should I choose SnappyTable - Grid & Spreadsheets or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)?

Which is faster to set up, SnappyTable - Grid & Spreadsheets or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)?

See full keyword rankings, install trends, and weekly alerts

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