Messaging Studio by 1440 | Add BYOC Channels Instagram, TikTok, and RCS
Messaging Studio by 1440 extends Salesforce Digital Engagement with BYOC messaging for Instagram, TikTok, Google RCS, Viber, X (Twitter), and KakaoTalk—alongside native channels like SMS, WhatsApp, Facebook Messenger, Apple Messages for Business, LINE, and web chat. It connects every customer message, comment, and notification directly into Salesforce Digital Engagement, giving agents a single inbox to manage all conversations across marketing, sales, and service. Powered by Einstein and Agentforce AI, Messaging Studio automatically generates replies, suggests next best actions, deflects routine questions, and routes messages intelligently using Salesforce Omni-Channel. Teams work faster and smarter, responding in real time while keeping customers engaged through ongoing, personalized conversations that drive loyalty and revenue. Every interaction is tracked in Salesforce for full visibility into performance, sales attribution, and customer satisfaction.
Top keywords
- salesforce4×3.15%
- messaging3×2.36%
- conversations2×1.57%
- customer2×1.57%
- digital2×1.57%
- digital engagement2×1.57%
- engagement2×1.57%
- messages2×1.57%
- messaging studio2×1.57%
- sales2×1.57%
- salesforce digital2×1.57%
- salesforce digital engagement2×1.57%
AMC's DaVinci
Most platforms assume your workflows will adapt to them. In reality, your environment is already complex, multiple systems, multiple channels, and competing priorities. DaVinci connects those systems and lets you design experiences that reflect how your business operates, without forcing a platform replacement. Whether you’re integrating new technology, adding functionalities, or planning a migration, DaVinci gives you the tools to make it happen. A layered approach of pre-built, low code/ no code, and completely custom DaVinci apps to cover every use case from basic to highly complex. Explore AI, plug standard out-of-the-box CTI features (screen pop, click to dial,etc), or address specific industry needs without disrupting workflows. With an open API, DaVinci lets you adapt the platform to your requirements, or you can partner with AMC Technology’s Professional Services for a tailored solution. Gain improved efficiency, enhanced customer experiences, and full control over sensitive data—perfect for enterprises aiming to transform modern customer service operations. More Information: https://www.amctechnology.com/integrations/salesforce/
Top keywords
- davinci4×2.41%
- adapt2×1.20%
- code2×1.20%
- complex2×1.20%
- customer2×1.20%
- experiences2×1.20%
- multiple2×1.20%
- platform2×1.20%
