Is Smart Import Tool or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce cheaper?

Smart Import Tool is the cheaper option — it offers a free plan (free). 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, Smart Import Tool or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the higher average rating (4.9★ from 1,280 reviews) compared to Smart Import Tool (4.5★ from 2 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Smart Import Tool or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce holds the higher average rating (4.9★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Smart Import Tool or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Both apps are one-click installs from the Salesforce AppExchange. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the deeper published review base (1,280 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Smart Import Tool typically suits early-stage and growth-mode teams based on its published review base (2 reviews). 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce typically suits early-stage and growth-mode teams based on its published review base (1,280 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Smart Import Tool and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Migration support varies by app and category. Smart Import Tool and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Smart Import Tool" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Smart Import Tool vs 360 SMS App for — Salesforce

Smart Import Tool vs 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

Name: Smart Import Tool
Availability: OnlineOnly
Rating: 4.5 (2 reviews)

Side-by-side comparison · 24 data points

Smart Import Tool

4.5·2reviews

Import data into Salesforce from CSV, XLSX, XLS and other file formats. Review them in an online editor before the import, where you can make corrections according to the tool’s suggestions and fill in lookup fields. View and download your import results.

salesforcefree

Change

1. Listing metadata

Field-level data

	Smart Import Tool	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce
Tagline	“Import data into Salesforce from CSV, XLSX, XLS and other file formats. Review them in an online editor before the import, where you can make corrections according to the tool’s suggestions and fill in lookup fields. View and download your import results.”255 chars	“Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.”254 chars
Description	765 / 2000 chars38% used	1182 / 2000 chars59% used
Screenshots	—	—
Languages	en	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	DataArt	360 Degree Cloud Technologies Pvt. Ltd.

At a glance

8 metrics · auto-computed

Feature comparison between Smart Import Tool and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce
Metric	Smart Import Tool	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce
Rating	4.5 ★	★ 4.9 ★
Total reviews	2	★ 1.3k
Free plan	★ Yes	—
Pricing	free	paid
Pricing tiers	—	1 tier
Listed features	3	★ 9
Languages	1 supported	16 supported
Listed since	Aug 2024	May 2016

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs Smart Import Tool's 4.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, Smart Import Tool offers a free tier (free) while 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.

Review base

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the larger user base (1,280 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Smart Import Tool's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce; mid-market and enterprise admins with specific feature requirements should evaluate both — Smart Import Tool's 2-review base may include the workflow context that matches your specific use case better than 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Smart Import Tool audit • 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce audit

Listed	August 19, 2024	May 6, 2016

Last updated	—	—

3. Features

As listed by each developer

Smart Import Tool

The tool accepts files in a variety of formats, skips empty columns and rows, removes trailing spaces, automatically matches columns and validates the data with fuzzy logic. Then your data is opened in an online editor.
The tool highlights inappropriate values and provides clear messages. You can correct your data, add columns and fill them out in the online editor. Import errors are displayed instantly, allowing you to immediately correct them and try again.
Admins can configure the list of standard and custom objects allowed for the import, control who uses the tool. All object-level, field-level, and row-level (sharing) rights correspond to user permissions.

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

SMS, WhatsApp & Texting in Salesforce ➜ Send & receive SMS, MMS, WhatsApp, Live Chat & Web Chat from Leads, Contacts and Cases ➜ Reach customers with a 98% read rate and ~90-second response ➜ Send your first text message within 2 minutes of installation
Two-Way SMS & Texting via Salesforce Flow ➜ Automate two-way SMS text messaging for lead nurturing via Flow ➜ Trigger Inbound & Outbound SMS, Drip Campaigns and reminders ➜ Connect SMS with Calls, Voicemail, CTI and Telephony across Service Cloud
Built for Every Industry, Compliant ➜ Trusted across Healthcare, Education, Finance and more industries ➜ Compliant text messaging with TCPA, HIPAA and GDPR support ➜ Run SMS and WhatsApp securely across Sales and Service Cloud
AI Chatbots, Live Chat & Conversational AI Messaging ➜ Automate WhatsApp messaging & SMS notifications with Flow ➜ AI chatbot agents & Conversational AI deflect Service Cloud cases ➜ Break language barriers across 15+ channels: SMS, WhatsApp, WeChat
Bulk SMS, MMS & Multichannel WhatsApp Automation ➜ Run bulk SMS, MMS & Bulk Messaging for high-volume campaigns ➜ Send bulk text messages and Mass Text to campaign members via WhatsApp marketing ➜ Scale 1-on-1 SMS and chat across SMS, WhatsApp and WeChat
Native Salesforce SMS App & Flow Components ➜ 360 SMS is a 100% native Salesforce SMS App with seamless SMS integration ➜ Use native SMS components in custom Salesforce Flows ➜ Real-time engagement and text messaging, all in Salesforce
Omnichannel Messaging: WhatsApp Business, Chat & CTI ➜ Message customers on WhatsApp Business, WeChat, KakaoTalk, Viber, Zalo & Line ➜ Personalized text to Live Chat & AI-powered messaging ➜ Unify Chat, SMS & CTI with Omnichannel Conversational Messaging
Free Trial + Free support from USA-Based SMS Experts ➜ Click GET IT NOW to see SMS & WhatsApp live in Salesforce in minutes ➜ Set it up yourself or with our free USA-based SMS experts ➜ No cost, no risk — start texting from Salesforce today
Automated Appointment Reminders, Drip Campaigns & RCS Messaging ➜ Cut no-shows with automated appointment reminders by SMS and WhatsApp ➜ Build drip campaigns for lead nurturing without code ➜ Send every message over SMS, RCS, MMS or CTI from Salesforce

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Smart Import Tool	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce
your customers	Not ranked	#1
whatsapp	Not ranked	#1
services automation	Not ranked	#1
import	#3	Not ranked
sign and fill	#54	Not ranked

7. App details

Long-form description · keyword frequency

Smart Import Tool

The Smart Import Tool is designed to simplify and streamline the process of importing dirty data from a variety file formats that may contain typos, extra spaces, and names of related records instead of their ID. Unlike other import tools that work in the background and require you to prepare a carefully verified CSV file, the Smart Import Tool lets you see and fix the errors in your data before importing it. And the best part is, the import results appear on the same screen, so you can make corrections and try again without interruption. Forget about having to download CSVs with import errors, correct them in a spreadsheet editor, and start the import process all over again. With the Smart Import Tool, you can get the results faster and with less hassle.

Top keywords

import7×5.26%
smart3×2.26%
smart import3×2.26%
again2×1.50%
data2×1.50%
errors2×1.50%
file2×1.50%
importing2×1.50%
process2×1.50%
results2×1.50%

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response. What you can do Two-way, 1-on-1 texting on any Salesforce object Bulk SMS and mass texting at scale, even from Reports Automate SMS text messaging with Drip Campaigns and scheduled sends Appointment reminders that cut no-shows Trigger SMS and WhatsApp from Flow or Process Builder AI chatbot, SMS/email alerts, templates and phone verification Multichannel messaging SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce. Natively built on Salesforce A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number. Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent. Used across education, recruitment, real estate, healthcare, mortgage and nonprofits. Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.

Top keywords

sms9×5.03%
salesforce6×3.35%
whatsapp5×2.79%
messaging4×2.23%
texting3×1.68%
mms2×1.12%
sms mms2×1.12%
text2×

Smart Import Tool vs 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

Smart Import Tool

1. Listing metadata

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Smart Import Tool · 0 changes

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce · 8 changes

7. App details

Frequently asked

Is Smart Import Tool or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce cheaper?

Which has better reviews, Smart Import Tool or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Should I choose Smart Import Tool or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Which is faster to set up, Smart Import Tool or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Smart Import Tool and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?