Should I choose Pendo on Salesforce: Maximize ROI with no-code in-app guidance and analytics or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

AppRanks cannot separate these two on rating, because neither publishes one. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce does carry the larger published review base (1,281 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Pendo on Salesforce: Maximize ROI with no-code in-app guidance and analytics or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Both apps are one-click installs from the Salesforce AppExchange. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the deeper published review base (1,281 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Pendo on Salesforce: Maximize ROI with no-code in-app guidance and analytics typically suits early-stage and growth-mode teams based on its published review base (0 reviews). 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce typically suits early-stage and growth-mode teams based on its published review base (1,281 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Pendo on Salesforce: Maximize ROI with no-code in-app guidance and analytics and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Migration support varies by app and category. Pendo on Salesforce: Maximize ROI with no-code in-app guidance and analytics and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Pendo on Salesforce: Maximize ROI with no-code in-app guidance and analytics" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Pendo on Salesforce vs 360 SMS App for — Salesforce

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs Pendo on Salesforce

Side-by-side comparison · 24 data points

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

4.9·1.3kreviews

Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Pendo on Salesforce	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce
Tagline	“Pendo’s Lightning Web Components (LWC) enable comprehensive, contextual analytics that utilize Salesforce data fields to get the insights you need and deliver personalized, in-app guidance – all without writing a single line of code.”233 chars	“Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.”254 chars
Description	715 / 2000 chars36% used	1182 / 2000 chars59% used
Screenshots	—	—
Languages	enja	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	Pendo.io	360 Degree Cloud Technologies Pvt. Ltd.

At a glance

8 metrics · auto-computed

Feature comparison between Pendo on Salesforce: Maximize ROI with no-code in-app guidance and analytics and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce
Metric	Pendo on Salesforce: Maximize ROI with no-code in-app guidance and analytics	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce
Rating	—	4.9 ★
Total reviews	0	1.3k
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	4	★ 9
Languages	2 supported	16 supported
Listed since	Jan 2026	May 2016

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs Pendo on Salesforce: Maximize ROI with no-code in-app guidance and analytics's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: Pendo on Salesforce: Maximize ROI with no-code in-app guidance and analytics at paid, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the larger user base (1,281 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Pendo on Salesforce: Maximize ROI with no-code in-app guidance and analytics's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce; mid-market and enterprise admins with specific feature requirements should evaluate both — Pendo on Salesforce: Maximize ROI with no-code in-app guidance and analytics's 0-review base may include the workflow context that matches your specific use case better than 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Pendo on Salesforce: Maximize ROI with no-code in-app guidance and analytics audit • 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce audit

Listed	January 21, 2026	May 6, 2016

Last updated	—	—

3. Features

As listed by each developer

Pendo on Salesforce

Embed guidance directly into Salesforce workflows. Deliver seamless embedded content using a no-code Lightning Web Component (LWC).
Tailor context-specific guidance based on Salesforce data. In-app guides adapt as users work with different records.
Use Salesforce data for deeper analytics insights. Gain a comprehensive view of workflow results to drive smarter decisions and impactful improvements.
Drive efficiency, grow revenue, and reduce compliance risk. Empower your team with tools to streamline processes, reduce risk, and maximize the impact of your Salesforce applications.

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

SMS, WhatsApp & Texting in Salesforce ➜ Send & receive SMS, MMS, WhatsApp, Live Chat & Web Chat from Leads, Contacts and Cases ➜ Reach customers with a 98% read rate and ~90-second response ➜ Send your first text message within 2 minutes of installation
Two-Way SMS & Texting via Salesforce Flow ➜ Automate two-way SMS text messaging for lead nurturing via Flow ➜ Trigger Inbound & Outbound SMS, Drip Campaigns and reminders ➜ Connect SMS with Calls, Voicemail, CTI and Telephony across Service Cloud
Built for Every Industry, Compliant ➜ Trusted across Healthcare, Education, Finance and more industries ➜ Compliant text messaging with TCPA, HIPAA and GDPR support ➜ Run SMS and WhatsApp securely across Sales and Service Cloud
AI Chatbots, Live Chat & Conversational AI Messaging ➜ Automate WhatsApp messaging & SMS notifications with Flow ➜ AI chatbot agents & Conversational AI deflect Service Cloud cases ➜ Break language barriers across 15+ channels: SMS, WhatsApp, WeChat
Bulk SMS, MMS & Multichannel WhatsApp Automation ➜ Run bulk SMS, MMS & Bulk Messaging for high-volume campaigns ➜ Send bulk text messages and Mass Text to campaign members via WhatsApp marketing ➜ Scale 1-on-1 SMS and chat across SMS, WhatsApp and WeChat
Native Salesforce SMS App & Flow Components ➜ 360 SMS is a 100% native Salesforce SMS App with seamless SMS integration ➜ Use native SMS components in custom Salesforce Flows ➜ Real-time engagement and text messaging, all in Salesforce
Omnichannel Messaging: WhatsApp Business, Chat & CTI ➜ Message customers on WhatsApp Business, WeChat, KakaoTalk, Viber, Zalo & Line ➜ Personalized text to Live Chat & AI-powered messaging ➜ Unify Chat, SMS & CTI with Omnichannel Conversational Messaging
Free Trial + Free support from USA-Based SMS Experts ➜ Click GET IT NOW to see SMS & WhatsApp live in Salesforce in minutes ➜ Set it up yourself or with our free USA-based SMS experts ➜ No cost, no risk — start texting from Salesforce today
Automated Appointment Reminders, Drip Campaigns & RCS Messaging ➜ Cut no-shows with automated appointment reminders by SMS and WhatsApp ➜ Build drip campaigns for lead nurturing without code ➜ Send every message over SMS, RCS, MMS or CTI from Salesforce

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Pendo on Salesforce	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce
your customers	Not ranked	#1
whatsapp	Not ranked	#1
services automation	Not ranked	#1

7. App details

Long-form description · keyword frequency

Pendo on Salesforce

Get insights into how your team uses Salesforce, from sales to service to all the users in your org. Enhance onboarding, streamline workflows, and drive productivity with detailed analytics, in-app guidance, and feedback tools powered by Pendo. With the Pendo Toolkit for Salesforce, embed personalized, native in-app content directly into Salesforce using a no-code LWC. Then, leverage Salesforce data fields for intelligent guidance targeting and deeper analytics insights. All so you can empower your team with actionable data, optimized processes, and ensure compliance with ease. Use Pendo to transform your Salesforce user experience and outcomes. Learn more here: https://www.pendo.io/pendo-for-salesforce/

Top keywords

salesforce5×4.85%
pendo4×3.88%
analytics2×1.94%
data2×1.94%
guidance2×1.94%
in-app2×1.94%
insights2×1.94%
team2×1.94%

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response. What you can do Two-way, 1-on-1 texting on any Salesforce object Bulk SMS and mass texting at scale, even from Reports Automate SMS text messaging with Drip Campaigns and scheduled sends Appointment reminders that cut no-shows Trigger SMS and WhatsApp from Flow or Process Builder AI chatbot, SMS/email alerts, templates and phone verification Multichannel messaging SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce. Natively built on Salesforce A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number. Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent. Used across education, recruitment, real estate, healthcare, mortgage and nonprofits. Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.

Top keywords

sms9×5.03%
salesforce6×3.35%
whatsapp5×2.79%
messaging4×2.23%
texting3×1.68%
mms2×1.12%
sms mms2×1.12%
text2×1.12%
text messaging2×1.12%
two-way2×1.12%

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs Pendo on Salesforce

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

1. Listing metadata

Pendo on Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Pendo on Salesforce · 0 changes

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce · 8 changes

7. App details

Frequently asked

Is Pendo on Salesforce: Maximize ROI with no-code in-app guidance and analytics or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce cheaper?

Should I choose Pendo on Salesforce: Maximize ROI with no-code in-app guidance and analytics or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Which is faster to set up, Pendo on Salesforce: Maximize ROI with no-code in-app guidance and analytics or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Pendo on Salesforce: Maximize ROI with no-code in-app guidance and analytics and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?