DAM Connector for vs Vonage for Service — Salesforce

DAM Connector for Salesforce by CI HUB vs Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

Side-by-side comparison · 24 data points

DAM Connector for Salesforce by CI HUB

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Build engaging marketing campaigns by accessing and using assets directly within Salesforce Marketing Cloud. Connect to 70+ leading DAMs, cloud storage, and stock image providers; Add, crop, and rescale images for campaigns without leaving Salesforce.

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1. Listing metadata

Field-level data

	DAM Connector for Salesforce by CI HUB	Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)
Tagline	“Build engaging marketing campaigns by accessing and using assets directly within Salesforce Marketing Cloud. Connect to 70+ leading DAMs, cloud storage, and stock image providers; Add, crop, and rescale images for campaigns without leaving Salesforce.”251 chars	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars
Description	278 / 2000 chars14% used	1144 / 2000 chars57% used
Screenshots	—	—
Languages	enfrdejazh_CN+1 more	en
Platforms	Salesforce	Salesforce
Developer	CI HUB GmbH	Vonage

At a glance

8 metrics · auto-computed

Feature comparison between DAM Connector for Salesforce by CI HUB and Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)
Metric	DAM Connector for Salesforce by CI HUB	Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)
Rating	—	4.9 ★
Total reviews	0	1k
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	9	9
Languages	6 supported	1 supported
Listed since	Apr 2025	May 2010

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs DAM Connector for Salesforce by CI HUB's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: DAM Connector for Salesforce by CI HUB at paid, Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) has the larger user base (1,044 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. DAM Connector for Salesforce by CI HUB's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT); mid-market and enterprise admins with specific feature requirements should evaluate both — DAM Connector for Salesforce by CI HUB's 0-review base may include the workflow context that matches your specific use case better than Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)'s broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: DAM Connector for Salesforce by CI HUB audit • Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) audit

Listed	April 23, 2025	May 22, 2010

Last updated	—	—

3. Features

As listed by each developer

DAM Connector for Salesforce by CI HUB

Transform your Salesforce Marketing Cloud into a powerhouse of efficiency and creativity. With CI HUB, you're not just sending emails; you're crafting personalized experiences that captivate and convert.
You can access a wide range of integrations with the CI HUB Connector for Salesforce such as Admiral Cloud, Adobe Creative Cloud or Extreme Reach and more.
With the Cl HUB Connector for Salesforce, you can find all your assets quickly and add them to Salesforce.
Place or replace one or more assets directly from your Integration to Salesforce.
Crop your images before you upload them to Salesforce using the Cl HUB Connector.
Decide whether you would like to place your asset as a JPEG or PNG, and which pixel aspect ratio you would like.
Add a locally saved file to your integration and drag it into Salesforce from there.
Utilize the metadata of your asset to directly insert it into Salesforce through the CI HUB Connector.
Take advantage of CI HUB Connector´s powerful tools in Salesforce.

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

DESIGNED FOR SALESFORCE Vonage Partner Contact Center is a deep integration where voice is natively embedded into Agentforce Voice. Calls generate Voice Call records instead of Tasks, enabling rich Salesforce-native workflows and real-time transcription.
WORKS SEAMLESSLY WITH SALESFORCE OMNI-CHANNEL Use voice with Salesforce digital channels, performing intelligent call routing, emails, chats, social & SOS requests to the appropriate agent using powerful business logic to create a consistent CX.
CONVERSATION ANALYZER Transcription data, sentiment analysis, and interaction categories are synced directly to Salesforce CRM records, giving a unified view of the customer journey and enabling advanced reporting within Salesforce records.
ADVANCED REPORTING AND DASHBOARDS Vonage Partner Contact Center delivers built-in reports and dashboards covering call outcomes, Agent and Call Summary records - giving teams full visibility into contact center performance directly within Salesforce.
OMNI-CHANNEL PRESENCE SYNCRHONIZATION Vonage Partner Contact Center integrates with Salesforce OmniChannel so the agent states stay in sync across both platforms - if an agent is busy in Contact Center, they appear busy in Salesforce and vice versa.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	DAM Connector for Salesforce by CI HUB	Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)
the world	Not ranked	#1
contact center	Not ranked	#1
salesforce cloud	Not ranked	#3
directly within	#9	Not ranked
ci cd	#12	Not ranked

Frequently asked

Common questions about this comparison

Is DAM Connector for Salesforce by CI HUB or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) cheaper?

Both DAM Connector for Salesforce by CI HUB and Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) offer paid plans only. DAM Connector for Salesforce by CI HUB starts at paid; Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) starts at paid. Compare the per-tier features in the Pricing section above before committing.

Should I choose DAM Connector for Salesforce by CI HUB or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)?

AppRanks cannot separate these two on rating, because neither publishes one. Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) does carry the larger published review base (1,044 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, DAM Connector for Salesforce by CI HUB or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)?

Both apps are one-click installs from the Salesforce AppExchange. Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) has the deeper published review base (1,044 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

DAM Connector for Salesforce by CI HUB typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) typically suits early-stage and growth-mode teams based on its published review base (1,044 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

DAM Connector for Salesforce by CI HUB vs Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

DAM Connector for Salesforce by CI HUB

1. Listing metadata

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

DAM Connector for Salesforce by CI HUB · 0 changes

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) · 2 changes

7. App details

Frequently asked

Is DAM Connector for Salesforce by CI HUB or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) cheaper?

Should I choose DAM Connector for Salesforce by CI HUB or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)?

Which is faster to set up, DAM Connector for Salesforce by CI HUB or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

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