Side-by-side comparison · 24 data points
Knowledge Loader helps you effortlessly export and import Salesforce Knowledge Articles - including images and categories. Designed for seamless migration between orgs.
| Knowledge Loader | DocuSign eSignature for Salesforce | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
Send, sign, track and save agreements in Salesforce with the most downloaded electronic signature app on the AppExchange. Get started with a free 30-day trial by clicking “Get It Now”
| Metric | Knowledge Loader | DocuSign eSignature for Salesforce: The trusted eSignature solution |
|---|---|---|
| Rating | 3.3 ★ | ★ 4.5 ★ |
| Total reviews | 3 | ★ 4.6k |
| Free plan | ★ Yes | — |
| Pricing | free | paid |
| Pricing tiers | — | 1 tier |
| Listed features | ★ 4 | 3 |
| Review velocity (30d) | — | 0 new |
| Languages | 1 supported | 12 supported |
| Listed since | Dec 2025 | Mar 2010 |
Based on the data on this page, DocuSign eSignature for Salesforce: The trusted eSignature solution is the stronger choice for most Salesforce AppExchange admins — 4.5★ vs Knowledge Loader's 3.3★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, Knowledge Loader offers a free tier (free) while DocuSign eSignature for Salesforce: The trusted eSignature solution starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.
DocuSign eSignature for Salesforce: The trusted eSignature solution has the larger user base (4,647 reviews vs 3), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Knowledge Loader's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage admins who need fast install and low risk should default to DocuSign eSignature for Salesforce: The trusted eSignature solution; mid-market and enterprise admins with specific feature requirements should evaluate both — Knowledge Loader's 3-review base may include the workflow context that matches your specific use case better than DocuSign eSignature for Salesforce: The trusted eSignature solution's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Knowledge Loader audit • DocuSign eSignature for Salesforce: The trusted eSignature solution audit
| Listed |
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| Last updated | — | — |
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| Keyword | Knowledge Loader | DocuSign eSignature for Salesforce |
|---|---|---|
| and service | Not ranked | #1 |
| email to case | Not ranked | #1 |
| sensitive data | Not ranked | #1 |
| data loader | #3 | Not ranked |
| import | #8 | Not ranked |
| Signal | Knowledge Loader | DocuSign eSignature for Salesforce |
|---|---|---|
| Average rating | 3.3 ★ (3) | 4.5 ★ (4.6k) |
| Rating distribution | 5— 4— 3— 2— 1— | 550% 40% 30% 20% 150% |
| Reviews · last 7 days | — | +0 |
| Reviews · last 30 days | — | +0 |
| Reviews · last 90 days | — | +0 |
No reviews yet.
Knowledge Loader is the cheaper option — it offers a free plan (free). DocuSign eSignature for Salesforce: The trusted eSignature solution starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
DocuSign eSignature for Salesforce: The trusted eSignature solution has the higher average rating (4.5★ from 4,647 reviews) compared to Knowledge Loader (3.3★ from 3 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
DocuSign eSignature for Salesforce: The trusted eSignature solution holds the higher average rating (4.5★ vs 3.3★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. DocuSign eSignature for Salesforce: The trusted eSignature solution has the deeper published review base (4,647 vs 3), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Loved Implementing Docusign for the Salesforce Customers We at Vedsphere have implemented DocuSign after carefully understanding our customers’ challenges around document signing and agreement management, and the results have been excellent. The seamless integration with Salesforce has helped us automate the entire c
Overpriced and Over complicated $40K for 3 years. Egregious and disgusting.
Knowledge Loader typically suits early-stage and growth-mode teams based on its published review base (3 reviews). DocuSign eSignature for Salesforce: The trusted eSignature solution typically suits early-stage and growth-mode teams based on its published review base (4,647 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Knowledge Loader and DocuSign eSignature for Salesforce: The trusted eSignature solution both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Knowledge Loader" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
