OSF Digital Shoppable vs Vonage for Service — Salesforce

OSF Digital Shoppable Images Cartridge for B2C Commerce vs Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

Side-by-side comparison · 24 data points

OSF Digital Shoppable Images Cartridge for B2C Commerce

No rating yet

Shoppable Images narrows the path from browsing to purchase by enabling interactive shoppable tags on photos. Customers can view their favorite items in context, click on the product, and quickly add it to their cart.

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1. Listing metadata

Field-level data

	OSF Digital Shoppable Images Cartridge for B2C Commerce	Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)
Tagline	“Shoppable Images narrows the path from browsing to purchase by enabling interactive shoppable tags on photos. Customers can view their favorite items in context, click on the product, and quickly add it to their cart. ”219 chars	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars
Description	1197 / 2000 chars60% used	1144 / 2000 chars57% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	OSF Digital, Summit Consulting Partner for Agentic Enterprise Transformation	Vonage

At a glance

8 metrics · auto-computed

Feature comparison between OSF Digital Shoppable Images Cartridge for B2C Commerce and Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)
Metric	OSF Digital Shoppable Images Cartridge for B2C Commerce	Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)
Rating	—	4.9 ★
Total reviews	0	1k
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	5	★ 9
Languages	1 supported	1 supported
Listed since	Jan 2023	May 2010

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs OSF Digital Shoppable Images Cartridge for B2C Commerce's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: OSF Digital Shoppable Images Cartridge for B2C Commerce at paid, Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) has the larger user base (1,044 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. OSF Digital Shoppable Images Cartridge for B2C Commerce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT); mid-market and enterprise admins with specific feature requirements should evaluate both — OSF Digital Shoppable Images Cartridge for B2C Commerce's 0-review base may include the workflow context that matches your specific use case better than Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)'s broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: OSF Digital Shoppable Images Cartridge for B2C Commerce audit • Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) audit

Listed	January 31, 2023	May 22, 2010

Last updated	—	—

3. Features

As listed by each developer

OSF Digital Shoppable Images Cartridge for B2C Commerce

BETTER SHOPPING EXPERIENCE - With easy-to-spot shoppable hotspots, customers can directly add their favorite items to the cart. CONTEXTUAL SHOWCASE - Display the whole look or décor, so that customers better understand the use cases of your products.
SHORTER PURCHASE JOURNEY - Customers don’t have to visit multiple pages to complete the purchase, they follow a view-click-add to cart type of flow.
INSPIRATION FOR SHOPPERS - Use appealing visual content that encourages visitors to discover more products tagged in your images. SHOWCASE BUNDLES- Offer bundles to showcase products that go together.
TURN VISUAL CONTENT TO SALES - A great brand experience along with product recommendations can nudge customers to buy multiple products. EASY CHECKOUT: With the Add All to Cart button, checkout process frictionless for bundle products.
SHOWCASE PROMOTIONS - Shoppable Images can help you promotes sales or showcase other promotions. Customers who don’t want to miss out on the sale can quickly click through.

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

DESIGNED FOR SALESFORCE Vonage Partner Contact Center is a deep integration where voice is natively embedded into Agentforce Voice. Calls generate Voice Call records instead of Tasks, enabling rich Salesforce-native workflows and real-time transcription.
WORKS SEAMLESSLY WITH SALESFORCE OMNI-CHANNEL Use voice with Salesforce digital channels, performing intelligent call routing, emails, chats, social & SOS requests to the appropriate agent using powerful business logic to create a consistent CX.
CONVERSATION ANALYZER Transcription data, sentiment analysis, and interaction categories are synced directly to Salesforce CRM records, giving a unified view of the customer journey and enabling advanced reporting within Salesforce records.
ADVANCED REPORTING AND DASHBOARDS Vonage Partner Contact Center delivers built-in reports and dashboards covering call outcomes, Agent and Call Summary records - giving teams full visibility into contact center performance directly within Salesforce.
OMNI-CHANNEL PRESENCE SYNCRHONIZATION Vonage Partner Contact Center integrates with Salesforce OmniChannel so the agent states stay in sync across both platforms - if an agent is busy in Contact Center, they appear busy in Salesforce and vice versa.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	OSF Digital Shoppable Images Cartridge for B2C Commerce	Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)
the world	Not ranked	#1
contact center	Not ranked	#1
salesforce cloud	Not ranked	#3

7. App details

Long-form description · keyword frequency

OSF Digital Shoppable Images Cartridge for B2C Commerce

Enhance your online shopping with engaging visuals. See outfits and furniture in real settings for quick decisions and enjoyable brand interactions. Introducing Shoppable Images for Salesforce Commerce Cloud. Compatible with SFRA and SiteGenesis, it simplifies browsing to buying. Interactive tags on photos let customers add items to their carts instantly. Merchants can spotlight bundles and promotions, boosting engagement. Shoppable Images fits various businesses. Showcase catalogs or tag ingredients in recipe images. Customize with tooltips or carousels. Choose same/tab page views. Design personalized tags to match your store. The 'More' button reveals prices and promotions. Explore product variations with a tag click. Bundle products for a seamless experience. Craft layouts for different screens. Maintain mobile clarity with smart tagging. Highlight items with a 'Related Products' section. Manage shoppable images in a shared library across websites. Simplify carting with 'Add All to Cart'. Create pages without coding. Design swiftly with Page Designer. Shoppable images adapt to all devices. Configure images, keeping labels consistent. Upgrade your shopping journey now!

Top keywords

images6×3.59%
shoppable4×2.40%
shoppable images4×2.40%
design2×1.20%
items2×1.20%
page2×1.20%
promotions2×1.20%
shopping2×1.20%
tag2×1.20%
tags2×1.20%

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×

Frequently asked

Common questions about this comparison

Is OSF Digital Shoppable Images Cartridge for B2C Commerce or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) cheaper?

Both OSF Digital Shoppable Images Cartridge for B2C Commerce and Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) offer paid plans only. OSF Digital Shoppable Images Cartridge for B2C Commerce starts at paid; Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) starts at paid. Compare the per-tier features in the Pricing section above before committing.

Should I choose OSF Digital Shoppable Images Cartridge for B2C Commerce or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)?

AppRanks cannot separate these two on rating, because neither publishes one. Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) does carry the larger published review base (1,044 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, OSF Digital Shoppable Images Cartridge for B2C Commerce or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)?

Both apps are one-click installs from the Salesforce AppExchange. Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) has the deeper published review base (1,044 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

OSF Digital Shoppable Images Cartridge for B2C Commerce typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) typically suits early-stage and growth-mode teams based on its published review base (1,044 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

OSF Digital Shoppable Images Cartridge for B2C Commerce vs Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

OSF Digital Shoppable Images Cartridge for B2C Commerce

1. Listing metadata

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

OSF Digital Shoppable Images Cartridge for B2C Commerce · 0 changes

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) · 2 changes

7. App details

Frequently asked

Is OSF Digital Shoppable Images Cartridge for B2C Commerce or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) cheaper?

Should I choose OSF Digital Shoppable Images Cartridge for B2C Commerce or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)?

Which is faster to set up, OSF Digital Shoppable Images Cartridge for B2C Commerce or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

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