Which has better reviews, Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board or CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT?

Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board (5.0★, 3 reviews) and CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT (5.0★, 156 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board or CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT?

Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board holds the higher average rating (5.0★ vs 5.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board or CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT?

Both apps are one-click installs from the Salesforce AppExchange. CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT has the deeper published review base (156 vs 3), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board typically suits early-stage and growth-mode teams based on its published review base (3 reviews). CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT typically suits early-stage and growth-mode teams based on its published review base (156 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Native Salesforce vs CTI Data Connector — Salesforce

Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board vs CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT

Side-by-side comparison · 24 data points

Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board

5.0·3reviews

Fast, secure CTI & VoIP for Salesforce using WebRTC & SIP. Browser calling, no IT setup. WhatsApp voice & chat. AI call transcription for Salesforce AI. All data stays in Salesforce, NIS2/DORA-ready, WSS encrypted.

salesforcepaid

1. Listing metadata

Field-level data

	Native Salesforce CTI VoIP Start Calling in 30 Minutes\| WhatsApp & AI on board	CTI Data Connector for Salesforce - any PBX \| MS-Teams \| HVS \| BYOT
Tagline	“Fast, secure CTI & VoIP for Salesforce using WebRTC & SIP. Browser calling, no IT setup. WhatsApp voice & chat. AI call transcription for Salesforce AI. All data stays in Salesforce, NIS2/DORA-ready, WSS encrypted.”214 chars	“Unaric Voice lets you handle Microsoft Teams Phone calls directly in Salesforce without a third-party telephony platform. Calling stays governed in Microsoft Teams and is logged to Salesforce wherever reps answer. Works with Service Cloud Voice (SCV). ”252 chars
Description	942 / 2000 chars47% used	1192 / 2000 chars60% used
Screenshots	—	—
Languages	en	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	Clorce Solutions Sp. z o.o.	Unaric

At a glance

8 metrics · auto-computed

Feature comparison between Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board and CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT
Metric	Native Salesforce CTI VoIP Start Calling in 30 Minutes\| WhatsApp & AI on board	CTI Data Connector for Salesforce - any PBX \| MS-Teams \| HVS \| BYOT
Rating	★ 5.0 ★	5.0 ★
Total reviews	3	★ 156
Free plan	—	—
Pricing	paid	paid
Pricing tiers	2 tiers	2 tiers
Listed features	★ 9	7
Languages	1 supported	16 supported
Listed since	Dec 2023	Aug 2011

AppRanks verdict

Generated from live data on this page

The call

Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board and CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.

Pricing

Pricing entry tiers: Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board at paid, CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT has the larger user base (156 reviews vs 3), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board audit • CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT audit

Listed	December 12, 2023	August 11, 2011

Last updated	—	—

3. Features

As listed by each developer

Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board

Go live in 30 minutes – Start calling from Salesforce instantly with no IT setup.
Native Salesforce logging – Calls, AI transcripts, and analytics stay inside Salesforce, ready for Salesforce AI.
Keep your VoIP – Works with any SIP/WebRTC provider, no vendor lock-in.
Click-to-dial & WhatsApp – Call or chat on WhatsApp from Leads, Contacts, or Opportunities in one click.
Stay organized with AI – Unified search, quick notes, AI summaries, and auto-logging for every call.
Work smarter – Status control (Online/Offline/Busy) and auto-open records for inbound calls.
Secure by design – WSS encryption; GDPR, NIS2 & DORA ready.
Boost team productivity – Managers get instant insights from real-time call tracking and dashboards.
Scalable for every team – From small sales teams to regulated enterprises, Quakker adapts to your needs.

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT

✔ NO THIRD-PARTY TELEPHONY PLATFORM Teams stays the phone system. No third-party telephony platform in the middle.
✔ GOVERNED IN TEAMS ADMIN CENTER Numbers, queues, routing, dial plans, caller ID, and calling policies stay managed in Teams. No duplicate setup and no separate telephony platform to maintain.
✔ QUEUE NAME AND CALLER ID AT RING TIME See the Teams queue name and caller identity as the call rings in Salesforce, using your existing Teams call queues and routing behavior.
✔ TRUE MOBILITY ACROSS DEVICES Calls log to the Salesforce record whether reps answer in Salesforce or in the Teams app (desktop or mobile)
✔ FAST PATH TO FIRST CALL, NO TELEPHONY REBUILD Approve two Microsoft apps, install the Salesforce managed package, assign users, and you’re live. Keep your Teams numbers and call queues as-is.
✔ LEADERSHIP VISIBILITY IN SALESFORCE Turn Teams calling into measurable Salesforce reporting: queue-level performance, agent call volume, answered vs missed, and out-of-hours visibility for staffing decisions

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Native Salesforce CTI VoIP Start Calling in 30 Minutes\| WhatsApp & AI on board	CTI Data Connector for Salesforce - any PBX \| MS-Teams \| HVS \| BYOT
calling	#22	#10

7. App details

Long-form description · keyword frequency

Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board

Quakker turns Salesforce into a fast, seamless calling & messaging solution. No IT setup, no extra software — just effortless CTI & VoIP integration. Why Choose Quakker? Go live in 30 minutes – Start calling from Salesforce faster than with most other CTI solutions. Call & chat on WhatsApp – Handle WhatsApp voice and chat conversations directly from Salesforce. AI-powered transcription – Automatically transcribe calls and prepare structured data for Salesforce AI workflows. Keep your data inside Salesforce – Call logs and analytics stay native; recordings can be stored securely in your own cloud. Use your existing VoIP – Works with any SIP/WebRTC provider, no vendor lock-in. One-click calling – Click-to-dial from Leads, Contacts, or Opportunities. Stay productive – Availability status, unified search, quick notes, and auto-logging. Secure by design – End-to-end WSS encryption; ready for GDPR, NIS2 & DORA. More info: quakker.cc

Top keywords

salesforce5×3.79%
calling3×2.27%
quakker3×2.27%
call2×1.52%
chat2×1.52%
cti2×1.52%
data2×1.52%
stay2×1.52%
voip2×1.52%
whatsapp2×1.52%

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT

NATIVE MICROSOFT TEAMS PHONE IN SALESFORCE Unaric Voice lets reps handle Teams Phone calls in Salesforce without a third-party telephony platform. Teams stays the phone system; Salesforce is where reps work. GOVERNED IN TEAMS Numbers, queues, and policies stay managed in Teams Admin Center. Caller ID, dial plans, and routing follow Teams settings, with no duplicate setup and no separate telephony platform to maintain. RING-TIME CONTEXT FROM TEAMS QUEUES See the Teams queue name and caller ID as the phone rings in Salesforce, using your existing Teams call queues and routing. When a match exists, Salesforce can open the right record before you answer. TRUE MOBILITY Calls ring in Teams and Salesforce. Answer in Salesforce even if Teams isn’t open, or pick up in Teams (mobile, desktop, or desk phone) and capture the voice activity on the Salesforce. SERVICE CLOUD VOICE (SCV) OPTION Support Salesforce Voice / Service Cloud Voice for service teams while keeping Teams Phone governed in Teams. SECURITY BOUNDARY Call media stays in Teams. No Unaric call-data database and no call audio stored. Call activity is logged to Salesforce from your Microsoft tenant via Microsoft Graph

Top keywords

teams16×8.47%
salesforce10×5.29%
phone6×3.17%
voice5×2.65%
call4×2.12%
microsoft3×1.59%
queues3×1.59%
service3×

Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board vs CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT

Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board

1. Listing metadata

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board · 1 changes

CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT · 0 changes

7. App details

Frequently asked

Is Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board or CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT cheaper?

Which has better reviews, Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board or CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT?

Should I choose Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board or CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT?

Which is faster to set up, Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board or CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Native Salesforce CTI VoIP Start Calling in 30 Minutes| WhatsApp & AI on board and CTI Data Connector for Salesforce - any PBX | MS-Teams | HVS | BYOT?