Which has better reviews, Unlimail PRO • Unlimited Transactional and Marketing Emails from Salesforce or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)?

Unlimail PRO • Unlimited Transactional and Marketing Emails from Salesforce (5.0★, 1 reviews) and Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) (4.9★, 1,044 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Unlimail PRO • Unlimited Transactional and Marketing Emails from Salesforce or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)?

Unlimail PRO • Unlimited Transactional and Marketing Emails from Salesforce holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Unlimail PRO • Unlimited Transactional and Marketing Emails from Salesforce or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)?

Both apps are one-click installs from the Salesforce AppExchange. Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) has the deeper published review base (1,044 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Unlimail PRO • Unlimited Transactional and Marketing Emails from Salesforce typically suits early-stage and growth-mode teams based on its published review base (1 reviews). Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) typically suits early-stage and growth-mode teams based on its published review base (1,044 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Unlimail PRO • vs Vonage for Service — Salesforce

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) vs Unlimail PRO • Unlimited Transactional and Marketing

Side-by-side comparison · 24 data points

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

4.9·1kreviews

Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.

salesforcepaid

1. Listing metadata

Field-level data

	Unlimail PRO • Unlimited Transactional and Marketing	Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)
Tagline	“Boost productivity with Unlimail Pro. Send emails from records, campaigns, and list views, automate processes, and track results - all natively in Salesforce.”158 chars	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars
Description	1185 / 2000 chars59% used	1144 / 2000 chars57% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Shiny Friday Deployment Club LLC	Vonage
Listed	January 13, 2026

At a glance

8 metrics · auto-computed

Feature comparison between Unlimail PRO • Unlimited Transactional and Marketing Emails from Salesforce and Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)
Metric	Unlimail PRO • Unlimited Transactional and Marketing Emails from Salesforce	Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)
Rating	★ 5.0 ★	4.9 ★
Total reviews	1	★ 1k
Free plan	—	—
Pricing	paid	paid
Pricing tiers	★ 4 tiers	1 tier
Listed features	9	9
Languages	1 supported	1 supported
Listed since	Jan 2026	May 2010

AppRanks verdict

Generated from live data on this page

The call

Unlimail PRO • Unlimited Transactional and Marketing Emails from Salesforce and Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) are evenly matched on rating (5.0★ vs 4.9★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.

Pricing

Pricing entry tiers: Unlimail PRO • Unlimited Transactional and Marketing Emails from Salesforce at paid, Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) has the larger user base (1,044 reviews vs 1), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Unlimail PRO • Unlimited Transactional and Marketing Emails from Salesforce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Unlimail PRO • Unlimited Transactional and Marketing Emails from Salesforce audit • Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) audit

Last updated	—	—

3. Features

As listed by each developer

Unlimail PRO • Unlimited Transactional and Marketing

1. NATIVE SALESFORCE EXPERIENCE Unlimail Pro fully integrates with Salesforce, offering a seamless, intuitive interface. Work directly within Salesforce as if email functionality was built in.
2. LIMITLESS EMAIL SENDING Break free from Salesforce email restrictions. Send unlimited emails to leads, contacts, and any Salesforce object effortlessly.
3. ADVANCED AUTOMATION Automate emails with Flows and Apex Classes to streamline campaigns, follow-ups, and mass messaging.
4. SENDGRID & AMAZON SES INTEGRATION Reliable email delivery powered by SendGrid and Amazon SES.
5. MULTIPLE BACKUP EMAIL FIELDS Use up to three email fields per object to guarantee your messages always reach recipients.
6. REAL-TIME TRACKING Monitor delivery, opens, clicks, and bounces instantly to measure campaign success and optimize engagement.
7. UTILITY BAR ACCESS Quickly send emails from the Utility Bar for one-click access and improved productivity.
8. FLEXIBLE SENDER OPTIONS Add multiple sender addresses for professional and personalized communication across campaigns.
9. SCALABLE & FUTURE-PROOF Grow without limits—Unlimail Pro supports any Salesforce object and large email volumes while maintaining high deliverability.

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

DESIGNED FOR SALESFORCE Vonage Partner Contact Center is a deep integration where voice is natively embedded into Agentforce Voice. Calls generate Voice Call records instead of Tasks, enabling rich Salesforce-native workflows and real-time transcription.
WORKS SEAMLESSLY WITH SALESFORCE OMNI-CHANNEL Use voice with Salesforce digital channels, performing intelligent call routing, emails, chats, social & SOS requests to the appropriate agent using powerful business logic to create a consistent CX.
CONVERSATION ANALYZER Transcription data, sentiment analysis, and interaction categories are synced directly to Salesforce CRM records, giving a unified view of the customer journey and enabling advanced reporting within Salesforce records.
ADVANCED REPORTING AND DASHBOARDS Vonage Partner Contact Center delivers built-in reports and dashboards covering call outcomes, Agent and Call Summary records - giving teams full visibility into contact center performance directly within Salesforce.
OMNI-CHANNEL PRESENCE SYNCRHONIZATION Vonage Partner Contact Center integrates with Salesforce OmniChannel so the agent states stay in sync across both platforms - if an agent is busy in Contact Center, they appear busy in Salesforce and vice versa.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Unlimail PRO • Unlimited Transactional and Marketing	Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)
unlimited email tracking	#1	Not ranked
the world	Not ranked	#1
contact center	Not ranked	#1
gain	#2	Not ranked
salesforce cloud	Not ranked	#3

7. App details

Long-form description · keyword frequency

Unlimail PRO • Unlimited Transactional and Marketing

Deliver secure single, mass, and automated emails with no limits. Send emails from records, campaigns, and list views, automate processes, and track results. KEY FEATURES: Send from records: Email directly from any Salesforce object. Bulk emails: Reach multiple leads or contacts via List Views or Campaigns. Automation: Use Flows and Apex for follow-ups and mass sending. Utility bar access: Available in the Utility Bar for easy, one-click email sending. Drag-and-drop template builder Pre-built reports, dashboards & real-time tracking: Monitor delivery, opens, clicks, and bounces in real time. SendGrid and Amazon SES Integration. PRO ADVANTAGES: Unlimail Pro removes the typical Salesforce restrictions and empowers your team to: -Send unlimited emails with no monthly caps. -Work with any Salesforce object, expanding beyond default limitations. -Add multiple sender options for flexible, professional communication. -Leverage advanced automation with Apex Classes and Flow Actions. -Use multiple backup email fields per object to ensure messages always reach recipients. -Gain real-time tracking and reporting. ADDITIONAL REQUIREMENTS: Requires the Free Plan to be installed

Top keywords

emails4×2.42%
email3×1.82%
multiple3×1.82%
object3×1.82%
salesforce3×1.82%
apex2×1.21%
automation2×1.21%
bar2×1.21%
campaigns2×1.21%
list2×1.21%
list views2×1.21%
mass2×1.21%

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) vs Unlimail PRO • Unlimited Transactional and Marketing

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)

1. Listing metadata

Unlimail PRO • Unlimited Transactional and Marketing

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Unlimail PRO • Unlimited Transactional and Marketing · 4 changes

Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) · 2 changes

7. App details

Frequently asked

Is Unlimail PRO • Unlimited Transactional and Marketing Emails from Salesforce or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT) cheaper?

Which has better reviews, Unlimail PRO • Unlimited Transactional and Marketing Emails from Salesforce or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)?

Should I choose Unlimail PRO • Unlimited Transactional and Marketing Emails from Salesforce or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which is faster to set up, Unlimail PRO • Unlimited Transactional and Marketing Emails from Salesforce or Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)?

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Unlimail PRO • Unlimited Transactional and Marketing Emails from Salesforce and Vonage for Service Cloud Voice and Contact Center, CTI, Speech Analytics (BYOT)?