Should I choose Bird for Salesforce | Voice Contact Center for Sales & Service Cloud or Conga Composer | Document generation and reporting for Salesforce made easy?

AppRanks cannot separate these two on rating, because neither publishes one. Conga Composer | Document generation and reporting for Salesforce made easy does carry the larger published review base (950 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Bird for Salesforce | Voice Contact Center for Sales & Service Cloud or Conga Composer | Document generation and reporting for Salesforce made easy?

Both apps are one-click installs from the Salesforce AppExchange. Conga Composer | Document generation and reporting for Salesforce made easy has the deeper published review base (950 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Bird for Salesforce | Voice Contact Center for Sales & Service Cloud typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Conga Composer | Document generation and reporting for Salesforce made easy typically suits early-stage and growth-mode teams based on its published review base (950 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Bird for Salesforce | Voice Contact Center for Sales & Service Cloud and Conga Composer | Document generation and reporting for Salesforce made easy?

Migration support varies by app and category. Bird for Salesforce | Voice Contact Center for Sales & Service Cloud and Conga Composer | Document generation and reporting for Salesforce made easy both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Bird for Salesforce | Voice Contact Center for Sales & Service Cloud" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Bird for Salesforce | vs Conga Composer | — Salesforce

Bird for Salesforce | Voice Contact Center for Sales & Service Cloud vs Conga Composer | Document generation and reporting for Salesforce made easy

Side-by-side comparison · 24 data points

Bird for Salesforce | Voice Contact Center for Sales & Service Cloud

No rating yet

Bird Salesforce Voice Dialer app enables sales teams to call their contacts directly from within their salesforce dashboard. Use our click-to-call feature and click any phone number you stored in Salesforce to start Voice call using our Dialer.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Bird for Salesforce \| Voice Contact Center for Sales & Service Cloud	Conga Composer \| Document generation and reporting for Salesforce made easy
Tagline	“Bird Salesforce Voice Dialer app enables sales teams to call their contacts directly from within their salesforce dashboard. Use our click-to-call feature and click any phone number you stored in Salesforce to start Voice call using our Dialer.”245 chars	“Automatically generate your most critical company documents, such as proposals and quotes, contracts, bills and invoices, and customer communications documents using pre-built or customized templates automatically populated with data from any source. ”252 chars
Description	578 / 2000 chars29% used	961 / 2000 chars48% used
Screenshots	—	—
Languages	en	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	MessageBird	Conga

At a glance

8 metrics · auto-computed

Feature comparison between Bird for Salesforce | Voice Contact Center for Sales & Service Cloud and Conga Composer | Document generation and reporting for Salesforce made easy
Metric	Bird for Salesforce \| Voice Contact Center for Sales & Service Cloud	Conga Composer \| Document generation and reporting for Salesforce made easy
Rating	—	4.7 ★
Total reviews	0	950
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	2	★ 9
Languages	1 supported	16 supported
Listed since	May 2024	Nov 2009

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Conga Composer | Document generation and reporting for Salesforce made easy is the stronger choice for most Salesforce AppExchange admins — 4.7★ vs Bird for Salesforce | Voice Contact Center for Sales & Service Cloud's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: Bird for Salesforce | Voice Contact Center for Sales & Service Cloud at paid, Conga Composer | Document generation and reporting for Salesforce made easy at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Conga Composer | Document generation and reporting for Salesforce made easy has the larger user base (950 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Bird for Salesforce | Voice Contact Center for Sales & Service Cloud's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Conga Composer | Document generation and reporting for Salesforce made easy; mid-market and enterprise admins with specific feature requirements should evaluate both — Bird for Salesforce | Voice Contact Center for Sales & Service Cloud's 0-review base may include the workflow context that matches your specific use case better than Conga Composer | Document generation and reporting for Salesforce made easy's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Bird for Salesforce | Voice Contact Center for Sales & Service Cloud audit • Conga Composer | Document generation and reporting for Salesforce made easy audit

Listed	May 21, 2024	November 10, 2009

Last updated	—	—

3. Features

As listed by each developer

Bird for Salesforce | Voice Contact Center for Sales & Service Cloud

What do you gain? - Improve your sales team efficiency - Gain 360-customer view tracking calls data into your contact profile - Easy to use with our click-to-call integration with Salesforce - Setup in a few minutes and start making calls right away
Key Features - Make calls directly from Salesofrce dashboard - Deep click-to-call integration with Salesforce interface - Record calls and review them for insights and audit purposes - Transcribe calls and convert them to a text version - Take notes while

Conga Composer | Document generation and reporting for Salesforce made easy

Get up and running quickly with Composer to reduce document delivery time. Gain additional insights with notifications and document history that increase visibility, speeding up team velocity, processes, and business cycles.
Merge data from anywhere into any template with the Conga Composer API. Easily embed document generation solutions into any website, app, and/or platform, and populate documents with data from any system of record while sending and saving as needed.
Fully control standardization and branding of your documents, ensuring everything you send out is accurate and current
Eliminate the risk of data inconsistency across your business cycle, including manual errors and rogue discounting from your teams.
Fully white label your document and agreement process to improve customer experience and lower security risks
Complete, accurate documents to address almost any use case in .PDF, Microsoft Word, Excel, PowerPoint, and HTML formats.
Incorporate professional, complex content such as tables, images, rich text, charts, dashboards, custom fonts, watermarks, and global currencies.
Lower points of friction and speed up time to value with fully embedded and automated solutions directly where your customers and employees operate
Easily integrate into CPQ and CLM processes for your business to speed up your revenue lifecycle

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Bird for Salesforce \| Voice Contact Center for Sales & Service Cloud	Conga Composer \| Document generation and reporting for Salesforce made easy
contact	#1003	#112

6. Quality signals

Reviews · velocity · latest sentiment

Signal	Bird for Salesforce \| Voice Contact Center for Sales & Service Cloud	Conga Composer \| Document generation and reporting for Salesforce made easy
Average rating	—	4.7 ★ (950)
Rating distribution	5— 4— 3— 2— 1—	573% 418% 30% 20% 19%

5 latest reviews · each app

Bird for Salesforce | Voice Contact Center for Sales & Service Cloud

No reviews yet.

Conga Composer | Document generation and reporting for Salesforce made easy

Jan 14, 2026
Billing Practices Are a Dealbreaker (Unauthorized Seat Added at Renewal) We’ve been a Conga customer for ~15 years, and I’m disappointed to say the billing experience has deteriorated to the point where I would not recommend this product based on account management and invoicing practices alone. At renewal, our invoi

7. App details

Long-form description · keyword frequency

Bird for Salesforce | Voice Contact Center for Sales & Service Cloud

Our Salesforce Voice dialer application helps sales teams make calls seamlessly from within salesforce. It allows sales teams to make phone calls from within their Salesforce dashboard, sales agents can work on their leads, contacts and customers without having to switch tools, and with all important contact information from SF right in front of their eyes. Our click-to-call integration with Salesforce allows agents to click a phone number on a salesforce contact, this will automatically start the dialer with the number copied to the dial pad and ready to start the call.

Top keywords

salesforce5×5.43%
sales3×3.26%
agents2×2.17%
allows2×2.17%
calls2×2.17%
contact2×2.17%
dialer2×2.17%
number2×2.17%
phone2×2.17%
sales teams2×2.17%
start2×2.17%
teams2×2.17%

Conga Composer | Document generation and reporting for Salesforce made easy

With Conga Composer, easily create beautiful and accurate digital documents using pre-built or customized templates automatically populated with data from Salesforce. Send consistent and personalized documents that elevate your brand and delight your customers. Generate any document: ✔ Quotes ✔ Proposals ✔ Account plans ✔ Invoices/receipts ✔ Contracts ✔ Work orders ✔ Reports & charts ✔ Shipping documents ✔ And more! Into the following formats: ✔ Word ✔ Excel ✔ PowerPoint ✔ PDF ✔ HTML Extend efficiency with: ✔ Conga Batch: Create and send documents as a batch on a custom schedule ✔ Conga Trigger: Create documents with no clicks using customizable triggers ✔ Conga Composer API: Directly embed Composer into your website, portal, or application Integrations: ✔ Conga Contracts for Salesforce ✔ Conga Grid ✔ Conga Sign Compatible with Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, Communities, Portals, Platform, Salesforce1 & Lightning

Top keywords

conga7×5.69%
documents5×4.07%
cloud4×3.25%
composer3×2.44%
batch2×1.63%
conga composer2×1.63%
contracts2×1.63%
salesforce2×1.63%
send

Bird for Salesforce | Voice Contact Center for Sales & Service Cloud vs Conga Composer | Document generation and reporting for Salesforce made easy

Bird for Salesforce | Voice Contact Center for Sales & Service Cloud

1. Listing metadata

Conga Composer | Document generation and reporting for Salesforce made easy

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Quality signals

5 latest reviews · each app

7. App details

Frequently asked

Is Bird for Salesforce | Voice Contact Center for Sales & Service Cloud or Conga Composer | Document generation and reporting for Salesforce made easy cheaper?

Should I choose Bird for Salesforce | Voice Contact Center for Sales & Service Cloud or Conga Composer | Document generation and reporting for Salesforce made easy?

Which is faster to set up, Bird for Salesforce | Voice Contact Center for Sales & Service Cloud or Conga Composer | Document generation and reporting for Salesforce made easy?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Bird for Salesforce | Voice Contact Center for Sales & Service Cloud and Conga Composer | Document generation and reporting for Salesforce made easy?