Is Enhanced Field History Tracking or Vonage Premier for Salesforce Voice Contact Center and CTI cheaper?

Enhanced Field History Tracking is the cheaper option — it offers a free plan (free). Vonage Premier for Salesforce Voice Contact Center and CTI starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, Enhanced Field History Tracking or Vonage Premier for Salesforce Voice Contact Center and CTI?

Vonage Premier for Salesforce Voice Contact Center and CTI has the higher average rating (4.9★ from 1,042 reviews) compared to Enhanced Field History Tracking (4.0★ from 19 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Enhanced Field History Tracking or Vonage Premier for Salesforce Voice Contact Center and CTI?

It depends on what you're optimizing for. Enhanced Field History Tracking fits better if you prioritize broader integrations; Vonage Premier for Salesforce Voice Contact Center and CTI is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.

Which is faster to set up, Enhanced Field History Tracking or Vonage Premier for Salesforce Voice Contact Center and CTI?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Vonage Premier for Salesforce Voice Contact Center and CTI has more onboarding documentation maturity (1,042 reviews vs 19), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Enhanced Field History Tracking typically suits early-stage and growth-mode stores based on its review-base composition (19 reviews). Vonage Premier for Salesforce Voice Contact Center and CTI aligns more with early-stage and growth-mode stores (1,042 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

Can I migrate data between Enhanced Field History Tracking and Vonage Premier for Salesforce Voice Contact Center and CTI?

Migration support varies by app and category. Enhanced Field History Tracking and Vonage Premier for Salesforce Voice Contact Center and CTI both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Enhanced Field History Tracking" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Enhanced Field vs Vonage Premier for — Salesforce

Enhanced Field History Tracking vs Vonage Premier for Salesforce Voice Contact Center and CTI

Side-by-side comparison · 24 data points

Enhanced Field History Tracking

4.0·19reviews

Track more data types, including Rich Text, Long Text Areas, etc. Enjoy searchable & sortable history with flexible activation through Flows or Apex triggers. Use your own custom history object for tailored tracking solutions with UI provided

Shopifyfree

Change

1. Listing metadata

Field-level data

	Enhanced Field History Tracking	Vonage Premier for Salesforce Voice Contact Center and CTI
Tagline	“Track more data types, including Rich Text, Long Text Areas, etc. Enjoy searchable & sortable history with flexible activation through Flows or Apex triggers. Use your own custom history object for tailored tracking solutions with UI provided”242 chars	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars
Description	529 / 2000 chars26% used	1144 / 2000 chars57% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	Salesforce Labs	Vonage
Listed	August 6, 2024

At a glance

9 metrics · auto-computed

Feature comparison between Enhanced Field History Tracking and Vonage Premier for Salesforce Voice Contact Center and CTI
Metric	Enhanced Field History Tracking	Vonage Premier for Salesforce Voice Contact Center and CTI
Rating	4.0 ★	★ 4.9 ★
Total reviews	19	★ 1k
Free plan	★ Yes	—
Pricing	free	paid
Built for Shopify	—	—
Pricing tiers	—	1 tier
Listed features	3	3
Languages	1 supported	1 supported
Listed since	Aug 2024	May 2010

AppRanks verdict

Generated from live data on this page

Based on the data on this page, Vonage Premier for Salesforce Voice Contact Center and CTI is the stronger choice for most Salesforce AppExchange merchants — 4.9★ vs Enhanced Field History Tracking's 4.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Enhanced Field History Tracking offers a free tier (free) while Vonage Premier for Salesforce Voice Contact Center and CTI starts at paid. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. Vonage Premier for Salesforce Voice Contact Center and CTI has the larger user base (1,042 reviews vs 19), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Enhanced Field History Tracking's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Vonage Premier for Salesforce Voice Contact Center and CTI; mid-market and enterprise merchants with specific feature requirements should evaluate both — Enhanced Field History Tracking's 19-review base may include the workflow context that matches your specific use case better than Vonage Premier for Salesforce Voice Contact Center and CTI's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Enhanced Field History Tracking audit • Vonage Premier for Salesforce Voice Contact Center and CTI audit

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Enhanced Field History Tracking	Vonage Premier for Salesforce Voice Contact Center and CTI
custom object	#1	Not ranked
history	#1	Not ranked
or custom object	#1	Not ranked
the world	Not ranked	#1
cloud seamlessly integrate	Not ranked	#1

9. App details

Long-form description · keyword frequency

Enhanced Field History Tracking

Introducing our Enhanced Field History Tracking Package: Track More Data Types: Capture changes in data types not tracked out-of-the-box, including Rich Text, Long Text Areas, etc. Searchable and Sortable History: Easily find and organize your field history records. Flexible Activation: Enable tracking through record-triggered flows or Apex triggers. Custom History Object: Use your own custom history object for tailored tracking solutions. UI to display history tracking records for the custom history object is pre-created

Top keywords

history7×9.46%
tracking4×5.41%
custom3×4.05%
custom history3×4.05%
custom history object3×4.05%
history object3×4.05%
object3×4.05%
data2×2.70%
data types2×2.70%
field2×2.70%
field history2×2.70%
history tracking2×2.70%

Vonage Premier for Salesforce Voice Contact Center and CTI

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×1.13%
crm

Enhanced Field History Tracking vs Vonage Premier for Salesforce Voice Contact Center and CTI

Enhanced Field History Tracking

1. Listing metadata

Vonage Premier for Salesforce Voice Contact Center and CTI

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

9. App details

Frequently asked

Is Enhanced Field History Tracking or Vonage Premier for Salesforce Voice Contact Center and CTI cheaper?

Which has better reviews, Enhanced Field History Tracking or Vonage Premier for Salesforce Voice Contact Center and CTI?

Should I choose Enhanced Field History Tracking or Vonage Premier for Salesforce Voice Contact Center and CTI?

Which is faster to set up, Enhanced Field History Tracking or Vonage Premier for Salesforce Voice Contact Center and CTI?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange stores?

Can I migrate data between Enhanced Field History Tracking and Vonage Premier for Salesforce Voice Contact Center and CTI?