Which has better reviews, Smarter Files — Salesforce File Manager: Mass ZIP Download & Access Control or DocuSign eSignature for Salesforce: The trusted eSignature solution?

Smarter Files — Salesforce File Manager: Mass ZIP Download & Access Control has the higher average rating (5.0★ from 2 reviews) compared to DocuSign eSignature for Salesforce: The trusted eSignature solution (4.5★ from 4,647 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Smarter Files — Salesforce File Manager: Mass ZIP Download & Access Control or DocuSign eSignature for Salesforce: The trusted eSignature solution?

Smarter Files — Salesforce File Manager: Mass ZIP Download & Access Control holds the higher average rating (5.0★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Smarter Files — Salesforce File Manager: Mass ZIP Download & Access Control or DocuSign eSignature for Salesforce: The trusted eSignature solution?

Both apps are one-click installs from the Salesforce AppExchange. DocuSign eSignature for Salesforce: The trusted eSignature solution has the deeper published review base (4,647 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Smarter Files — Salesforce File Manager: Mass ZIP Download & Access Control typically suits early-stage and growth-mode teams based on its published review base (2 reviews). DocuSign eSignature for Salesforce: The trusted eSignature solution typically suits early-stage and growth-mode teams based on its published review base (4,647 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Smarter Files — Salesforce File Manager: Mass ZIP Download & Access Control and DocuSign eSignature for Salesforce: The trusted eSignature solution?

Migration support varies by app and category. Smarter Files — Salesforce File Manager: Mass ZIP Download & Access Control and DocuSign eSignature for Salesforce: The trusted eSignature solution both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Smarter Files — Salesforce File Manager: Mass ZIP Download & Access Control" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Smarter Files vs DocuSign eSignature — Salesforce

Smarter Files vs DocuSign eSignature for Salesforce

Side-by-side comparison · 24 data points

Smarter Files

5.0·2reviews

The standard Files related list can't mass download, can't restrict uploads, and can't hide a file from the wrong person. Smarter Files replaces it: bulk ZIP download of all files and attachments, upload rules, public links, role-based visibility. Free.

salesforcefree

Change

1. Listing metadata

Field-level data

	Smarter Files	DocuSign eSignature for Salesforce
Tagline	“The standard Files related list can't mass download, can't restrict uploads, and can't hide a file from the wrong person. Smarter Files replaces it: bulk ZIP download of all files and attachments, upload rules, public links, role-based visibility. Free.”253 chars	“Send, sign, track and save agreements in Salesforce with the most downloaded electronic signature app on the AppExchange. Get started with a free 30-day trial by clicking “Get It Now””185 chars
Description	1196 / 2000 chars60% used	1198 / 2000 chars60% used
Screenshots	—	—
Languages	en	nlenfrdeit+7 more
Platforms	Salesforce	Salesforce
Developer	Tucario	Docusign, Inc**

At a glance

9 metrics · auto-computed

Feature comparison between Smarter Files — Salesforce File Manager: Mass ZIP Download & Access Control and DocuSign eSignature for Salesforce: The trusted eSignature solution
Metric	Smarter Files — Salesforce File Manager: Mass ZIP Download & Access Control	DocuSign eSignature for Salesforce: The trusted eSignature solution
Rating	★ 5.0 ★	4.5 ★
Total reviews	2	★ 4.6k
Free plan	★ Yes	—
Pricing	free	paid
Pricing tiers	—	1 tier
Listed features	★ 9	3
Review velocity (30d)	—	0 new
Languages	1 supported	12 supported
Listed since	May 2026	Mar 2010

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Smarter Files — Salesforce File Manager: Mass ZIP Download & Access Control is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs DocuSign eSignature for Salesforce: The trusted eSignature solution's 4.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, Smarter Files — Salesforce File Manager: Mass ZIP Download & Access Control offers a free tier (free) while DocuSign eSignature for Salesforce: The trusted eSignature solution starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.

Review base

DocuSign eSignature for Salesforce: The trusted eSignature solution has the larger user base (4,647 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Smarter Files — Salesforce File Manager: Mass ZIP Download & Access Control's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Smarter Files — Salesforce File Manager: Mass ZIP Download & Access Control; mid-market and enterprise admins with specific feature requirements should evaluate both — DocuSign eSignature for Salesforce: The trusted eSignature solution's 4,647-review base may include the workflow context that matches your specific use case better than Smarter Files — Salesforce File Manager: Mass ZIP Download & Access Control's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Smarter Files — Salesforce File Manager: Mass ZIP Download & Access Control audit • DocuSign eSignature for Salesforce: The trusted eSignature solution audit

Listed	May 7, 2026	March 7, 2010

Last updated	—	—

3. Features

As listed by each developer

Smarter Files

MASS DOWNLOAD TO ZIP Download every file and attachment on a record as one archive, in one click. The standard Files related list makes users save each document individually — which is why nobody does it, and why files end up emailed around.
ROLE-BASED VISIBILITY CONTROLS Define document categories and assign roles to them. Only permitted roles see files in a category, and the filtering happens server-side — not hidden in the UI while the record stays readable through the API.
PRIVATE DOCUMENTS Mark any file as private so it stays visible only to its owner and explicitly authorized users. For the contract, the HR letter or the internal note that happens to live on a record everybody else can open.
UPLOAD RESTRICTIONS Control which file types are allowed or blocked and set a maximum size — per Lightning page, not globally. Stop the 400 MB video and the executable before they reach your storage limit, not after.
ISOLATED STORAGE MODE Hide managed files from the standard Files related list entirely, so there is one way in and one way out. Access control that a user cannot walk around by scrolling to the next related list.
REPLACES THE STANDARD COMPONENT A native Lightning Web Component you drop onto any standard or custom object in Lightning App Builder — Opportunity, Case, Account or your own. List and tile views, sorting, native preview, public links.
CONFIGURATION WIZARD AND MIGRATION Manage categories, role assignments and permission sets from a built-in admin UI. A migration tool brings files already sitting on your records under management, so you are not starting from an empty state.
PLATFORM LICENSE IS ENOUGH Runs on Platform Starter and Platform Plus — no Sales Cloud or Service Cloud required. Fully translatable through Custom Labels, so the UI matches every language your org already runs in.
100% NATIVE AND OPEN SOURCE Apex and LWC only: no external services, no callouts, no data leaving your org. The core component is MIT-licensed on GitHub, and the AppExchange edition passed the Salesforce security review. Free, with no seat count.

DocuSign eSignature for Salesforce

Create, send standard agreements for signature, trigger actions and track status from the Opportunity or Account. And, automatically store agreements on the original record with our Lightning Ready integration that works across the Customer 360 platform.
Elevate the customer signing experience and accelerate business cycles with an intuitive signing experience anytime, anywhere, from practically any device.
Docusign is the market leader in electronic signatures, with over 700,000 customers and hundreds of millions of signers. Salesforce is also Docusign customer, and uses our technology across Sales, HR, Purchasing/Procurement, and other departments.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Smarter Files	DocuSign eSignature for Salesforce
and service	Not ranked	#1
email to case	Not ranked	#1
sensitive data	Not ranked	#1
download files	#6	Not ranked
bulk download files	#6	Not ranked

7. Quality signals

Reviews · velocity · latest sentiment

Signal	Smarter Files	DocuSign eSignature for Salesforce
Average rating	5.0 ★ (2)	4.5 ★ (4.6k)
Rating distribution	5— 4— 3— 2— 1—	550% 40% 30% 20% 150%
Reviews · last 7 days	—	+0
Reviews · last 30 days	—	+0
Reviews · last 90 days	—	+0

5 latest reviews · each app

Smarter Files

No reviews yet.

DocuSign eSignature for Salesforce

8. App details

Long-form description · keyword frequency

Smarter Files

The standard Files related list wasn't built for real work. It can't mass download, it can't stop the wrong file type, and it can't keep a document away from the wrong person. Smarter Files replaces it with a native Lightning Web Component for any standard or custom object — Opportunity, Case, Account or your own. • Mass Download to ZIP — every file and attachment on the record as one archive • Upload Restrictions — allowed and excluded file types, maximum size, per page • Visibility Controls — document categories with roles, filtered server-side • Private Documents — visible only to the owner and authorized users • Isolated Storage Mode — hide managed files from the standard Files related list • Public links, native preview, list and tile views, sorting • Configuration Wizard and Migration Tool — categories, roles, permission sets • Custom Labels — fully translatable UI Runs on Platform Starter and Platform Plus — no Sales or Service Cloud required. 100% native: Apex and LWC only, no callouts, no data leaving your org. The core component is open source under the MIT license on GitHub. The AppExchange edition adds visibility controls, private documents and isolated storage.

Top keywords

files4×2.21%
can't3×1.66%
file3×1.66%
list3×1.66%
native3×1.66%
standard3×1.66%
categories2×1.10%
component2×1.10%
controls2×1.10%
custom2×1.10%
document2×1.10%
documents2×1.10%

DocuSign eSignature for Salesforce

• Maximize your Salesforce investment and streamline your agreement processes intelligently with the world’s most trusted eSignature solution for the world’s #1 CRM. • Send agreements for signatures: Send agreements directly to Salesforce contacts or specify email addresses. Include messages, reminders, and authentication options. • Create agreements with Salesforce data: Create agreements with Docusign templates that pull in any Salesforce data saved on that record with merge fields. • Responsive signing: Signers on mobile phones can access a parallel version of the document that automatically adapts its formatting to the device’s size and orientation. • Salesforce data writeback: Signed documents and signer-provided data is automatically written back to Salesforce. • Clicks-not-code configuration: Our modern UI ensures that your team can deploy quickly without complex integrations across Sales, Service, Financial Services, Experience, and Government Cloud. • Docusign eSignature meets compliance standards - including ISO 27001-certified, HIPAA, 21 CFR Part 11, Sarbanes-Oxley and FedRAMP - and provides SOC-audited data center and full encryption for all archived documents.

Top keywords

salesforce6×3.73%
data5×3.11%
agreements4×2.48%
salesforce data3×1.86%
automatically2×1.24%
documents2×1.24%
docusign2×1.24%
esignature2×

Smarter Files vs DocuSign eSignature for Salesforce

Smarter Files

1. Listing metadata

DocuSign eSignature for Salesforce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Smarter Files · 5 changes

DocuSign eSignature for Salesforce · 0 changes

7. Quality signals

5 latest reviews · each app

8. App details

Frequently asked

Is Smarter Files — Salesforce File Manager: Mass ZIP Download & Access Control or DocuSign eSignature for Salesforce: The trusted eSignature solution cheaper?

Which has better reviews, Smarter Files — Salesforce File Manager: Mass ZIP Download & Access Control or DocuSign eSignature for Salesforce: The trusted eSignature solution?

Should I choose Smarter Files — Salesforce File Manager: Mass ZIP Download & Access Control or DocuSign eSignature for Salesforce: The trusted eSignature solution?

Which is faster to set up, Smarter Files — Salesforce File Manager: Mass ZIP Download & Access Control or DocuSign eSignature for Salesforce: The trusted eSignature solution?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between Smarter Files — Salesforce File Manager: Mass ZIP Download & Access Control and DocuSign eSignature for Salesforce: The trusted eSignature solution?