Which is faster to set up, Activity Timeline Component with Household Roll-Up in Financial Services Cloud or Vonage Premier for Salesforce Voice Contact Center and CTI?

Both apps are one-click installs from the Salesforce AppExchange marketplace. Vonage Premier for Salesforce Voice Contact Center and CTI has more onboarding documentation maturity (1,042 reviews vs 2), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.

Which works better for small vs large Salesforce AppExchange stores?

Activity Timeline Component with Household Roll-Up in Financial Services Cloud typically suits early-stage and growth-mode stores based on its review-base composition (2 reviews). Vonage Premier for Salesforce Voice Contact Center and CTI aligns more with early-stage and growth-mode stores (1,042 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.

AppRanks

Activity Timeline vs Vonage Premier for — Salesforce

Activity Timeline Component with Household Roll-Up in Financial Services Cloud vs Vonage Premier for Salesforce Voice Contact Center and CTI

Side-by-side comparison · 24 data points

Activity Timeline Component with Household Roll-Up in Financial Services Cloud

2.0·2reviews

The package pertains to a Financial Services Cloud platform that includes an advanced Household Activity Timeline Component designed to enhance visibility of activities within a household.

Shopifyfree

Change

1. Listing metadata

Field-level data

	Activity Timeline Component with Household Roll-Up in Financial Services Cloud	Vonage Premier for Salesforce Voice Contact Center and CTI
Tagline	“The package pertains to a Financial Services Cloud platform that includes an advanced Household Activity Timeline Component designed to enhance visibility of activities within a household.”188 chars	“Deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI (conversational, virtual assistant, voicebot, chatbot), digital channels, & CRM data within Service Cloud.”254 chars
Description	967 / 2000 chars48% used	1144 / 2000 chars57% used
Screenshots	—	—
Languages	en	en
Platforms	Shopify	Shopify
Developer	Salesforce Labs	Vonage
Listed	July 30, 2024

At a glance

9 metrics · auto-computed

Feature comparison between Activity Timeline Component with Household Roll-Up in Financial Services Cloud and Vonage Premier for Salesforce Voice Contact Center and CTI
Metric	Activity Timeline Component with Household Roll-Up in Financial Services Cloud	Vonage Premier for Salesforce Voice Contact Center and CTI
Rating	2.0 ★	★ 4.9 ★
Total reviews	2	★ 1k
Free plan	★ Yes	—
Pricing	free	paid
Built for Shopify	—	—
Pricing tiers	—	1 tier
Listed features	3	3
Languages	1 supported	1 supported
Listed since	Jul 2024	May 2010

AppRanks verdict

Generated from live data on this page

Based on the data on this page, Vonage Premier for Salesforce Voice Contact Center and CTI is the stronger choice for most Salesforce AppExchange merchants — 4.9★ vs Activity Timeline Component with Household Roll-Up in Financial Services Cloud's 2.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Activity Timeline Component with Household Roll-Up in Financial Services Cloud offers a free tier (free) while Vonage Premier for Salesforce Voice Contact Center and CTI starts at paid. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. Vonage Premier for Salesforce Voice Contact Center and CTI has the larger user base (1,042 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Activity Timeline Component with Household Roll-Up in Financial Services Cloud's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Vonage Premier for Salesforce Voice Contact Center and CTI; mid-market and enterprise merchants with specific feature requirements should evaluate both — Activity Timeline Component with Household Roll-Up in Financial Services Cloud's 2-review base may include the workflow context that matches your specific use case better than Vonage Premier for Salesforce Voice Contact Center and CTI's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Activity Timeline Component with Household Roll-Up in Financial Services Cloud audit • Vonage Premier for Salesforce Voice Contact Center and CTI audit

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Activity Timeline Component with Household Roll-Up in Financial Services Cloud	Vonage Premier for Salesforce Voice Contact Center and CTI
cloud voice	Not ranked	#1
the world	Not ranked	#1
cloud seamlessly integrate	Not ranked	#1
timeline	#9	Not ranked

9. App details

Long-form description · keyword frequency

Activity Timeline Component with Household Roll-Up in Financial Services Cloud

Overview: -- The package pertains to a Financial Services Cloud platform that includes an advanced Household Activity Timeline Component designed to enhance visibility and organization of activities within a household. Problem Addressed: -- In existing systems, activities linked to individual members of a Household do not appear on the Household's Activity Timeline. Users must navigate to each member's Activity Timeline or check the Household's Activities related list to view these activities, leading to fragmented and inefficient activity tracking. https://ideas.salesforce.com/s/idea/a0B8W00000OUmlDUAT/show-household-activities-in-the-activity-timeline Solution: -- The proposed Activity Timeline Component addresses this issue by ensuring that all relevant activities are visible directly on the Household’s Activity Timeline. This consolidation simplifies tracking and provides a unified view of all interactions and activities related to the Household.

Top keywords

activities6×4.65%
activity6×4.65%
activity timeline5×3.88%
household5×3.88%
timeline5×3.88%
--3×2.33%
activities related2×1.55%
activity timeline component2×1.55%
component2×1.55%
household's2×1.55%
related2×1.55%
timeline component2×1.55%

Vonage Premier for Salesforce Voice Contact Center and CTI

DEEP INTEGRATION WITH SALESFORCE Designed to leverage Salesforce capabilities & data to deliver the best CX - from routing using any Salesforce object to popping up the right CRM data & call history for agents and offering analytics across CRM & call data. Agents, admins & managers never need to sync between applications or swivel between apps. Service teams will drive up CSAT metrics. Sales teams will be more productive and place more calls.. RELIABLE & SECURE Never miss a call - you can depend on us for security, compliance and 99.999% availability. We continually test the performance of our operations and provide the results publicly at https://www.vonage.com/system-status/. GLOBAL REACH & CRYSTAL CLEAR CALL QUALITY Benefit from our carefully engineered network. We've invested in a global voice infrastructure that makes every conversation crystal clear. Our customers have agents in over 60 countries; they depend on our global reach to support agents operating around the world. We also provide Global Voice Assurance which ensures excellent call quality by using the telephony infrastructure local to the caller and the agent.

Top keywords

call5×2.82%
agents4×2.26%
global4×2.26%
data3×1.69%
salesforce3×1.69%
between2×1.13%
call quality2×1.13%
clear2×1.13%
crm

Activity Timeline Component with Household Roll-Up in Financial Services Cloud vs Vonage Premier for Salesforce Voice Contact Center and CTI

Activity Timeline Component with Household Roll-Up in Financial Services Cloud

1. Listing metadata

Vonage Premier for Salesforce Voice Contact Center and CTI

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

9. App details

Frequently asked

Is Activity Timeline Component with Household Roll-Up in Financial Services Cloud or Vonage Premier for Salesforce Voice Contact Center and CTI cheaper?

Which has better reviews, Activity Timeline Component with Household Roll-Up in Financial Services Cloud or Vonage Premier for Salesforce Voice Contact Center and CTI?

Should I choose Activity Timeline Component with Household Roll-Up in Financial Services Cloud or Vonage Premier for Salesforce Voice Contact Center and CTI?

Which is faster to set up, Activity Timeline Component with Household Roll-Up in Financial Services Cloud or Vonage Premier for Salesforce Voice Contact Center and CTI?

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Which works better for small vs large Salesforce AppExchange stores?

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