Can I migrate data between Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Migration support varies by app and category. Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Immerss One-to-One vs 360 SMS App for — Salesforce

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce

Side-by-side comparison · 24 data points

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

4.9·1.3kreviews

Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce
Tagline	“Restore the missing human element to ecommerce and guide your online customer's shopping journey. This virtual in-store experience will make a lasting impression on your customers by differentiating your store while impacting your bottom line.”243 chars	“Salesforce-native 360 SMS app to send and receive SMS, MMS, RCS, text messages, bulk SMS and WhatsApp, Voice, CTI and Telephony. Automate texting, chat, AI chatbots, appointment reminders and drip campaigns with Salesforce Flow to improve response rates.”254 chars
Description	1095 / 2000 chars55% used	1182 / 2000 chars59% used
Screenshots	—	—
Languages	enes	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	Immerss	360 Degree Cloud Technologies Pvt. Ltd.

At a glance

8 metrics · auto-computed

Feature comparison between Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce
Metric	Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce
Rating	—	4.9 ★
Total reviews	0	1.3k
Free plan	★ Yes	—
Pricing	freemium	paid
Pricing tiers	1 tier	1 tier
Listed features	1	★ 9
Languages	2 supported	16 supported
Listed since	Feb 2023	May 2016

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce offers a free tier (freemium) while 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.

Review base

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the larger user base (1,280 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce; mid-market and enterprise admins with specific feature requirements should evaluate both — Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce's 0-review base may include the workflow context that matches your specific use case better than 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce audit • 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce audit

Listed	February 14, 2023	May 6, 2016

Last updated	—	—

3. Features

As listed by each developer

Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce

Live with Customer Co-Shopping Experience In-App Messaging Customized Web Widget Virtual Appointments Dynamic Chat & Video Branded App Seamless Integration Commission Tracking Real-Time Analytics

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

SMS, WhatsApp & Texting in Salesforce ➜ Send & receive SMS, MMS, WhatsApp, Live Chat & Web Chat from Leads, Contacts and Cases ➜ Reach customers with a 98% read rate and ~90-second response ➜ Send your first text message within 2 minutes of installation
Two-Way SMS & Texting via Salesforce Flow ➜ Automate two-way SMS text messaging for lead nurturing via Flow ➜ Trigger Inbound & Outbound SMS, Drip Campaigns and reminders ➜ Connect SMS with Calls, Voicemail, CTI and Telephony across Service Cloud
Built for Every Industry, Compliant ➜ Trusted across Healthcare, Education, Finance and more industries ➜ Compliant text messaging with TCPA, HIPAA and GDPR support ➜ Run SMS and WhatsApp securely across Sales and Service Cloud
AI Chatbots, Live Chat & Conversational AI Messaging ➜ Automate WhatsApp messaging & SMS notifications with Flow ➜ AI chatbot agents & Conversational AI deflect Service Cloud cases ➜ Break language barriers across 15+ channels: SMS, WhatsApp, WeChat
Bulk SMS, MMS & Multichannel WhatsApp Automation ➜ Run bulk SMS, MMS & Bulk Messaging for high-volume campaigns ➜ Send bulk text messages and Mass Text to campaign members via WhatsApp marketing ➜ Scale 1-on-1 SMS and chat across SMS, WhatsApp and WeChat
Native Salesforce SMS App & Flow Components ➜ 360 SMS is a 100% native Salesforce SMS App with seamless SMS integration ➜ Use native SMS components in custom Salesforce Flows ➜ Real-time engagement and text messaging, all in Salesforce
Omnichannel Messaging: WhatsApp Business, Chat & CTI ➜ Message customers on WhatsApp Business, WeChat, KakaoTalk, Viber, Zalo & Line ➜ Personalized text to Live Chat & AI-powered messaging ➜ Unify Chat, SMS & CTI with Omnichannel Conversational Messaging
Free Trial + Free support from USA-Based SMS Experts ➜ Click GET IT NOW to see SMS & WhatsApp live in Salesforce in minutes ➜ Set it up yourself or with our free USA-based SMS experts ➜ No cost, no risk — start texting from Salesforce today
Automated Appointment Reminders, Drip Campaigns & RCS Messaging ➜ Cut no-shows with automated appointment reminders by SMS and WhatsApp ➜ Build drip campaigns for lead nurturing without code ➜ Send every message over SMS, RCS, MMS or CTI from Salesforce

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce	360 SMS App for Salesforce - Send SMS \| WhatsApp from Salesforce
your customers	Not ranked	#1
whatsapp	Not ranked	#1
services automation	Not ranked	#1

7. App details

Long-form description · keyword frequency

Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce

Looking for a way to differentiate your store and provide customers with a memorable shopping experience? You're in the right place. Immerss is a fully shoppable live video, chat and streaming platform that enables Salesforce B2C Commerce merchants of all sizes to seamlessly connect directly with their online customers in a variety of ways. Merchants using Immerss enjoy unrivaled customer engagement and see measurable results in conversions, AOVs, and returns. Easily delight and build lasting relationships with your online customers with Immerss. Immerss is Digital Clienteling… Connect. Engage. Sell. That’s the name of the game with shoppable chat and video from Immerss. Restore the missing human element to ecommerce and guide your online shoppers all the way to checkout. This virtual in-store experience will make a lasting impression on your customers while making a big impact on your bottom line. Connecting and building relationships with your online customers has never been more important. The digital clienteling solution from Immerss makes it simple and profitable.

Top keywords

immerss6×3.64%
customers5×3.03%
chat2×1.21%
clienteling2×1.21%
connect2×1.21%
digital2×1.21%
digital clienteling2×1.21%
experience2×1.21%
lasting2×1.21%
merchants2×1.21%
relationships2×1.21%
shoppable2×1.21%

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

360 SMS turns Salesforce into a full texting platform. Send your first SMS, MMS or WhatsApp within two minutes of install — text messaging gets a 98% read rate and ~90-second response. What you can do Two-way, 1-on-1 texting on any Salesforce object Bulk SMS and mass texting at scale, even from Reports Automate SMS text messaging with Drip Campaigns and scheduled sends Appointment reminders that cut no-shows Trigger SMS and WhatsApp from Flow or Process Builder AI chatbot, SMS/email alerts, templates and phone verification Multichannel messaging SMS, MMS, CTI telephony, ringless voicemail, plus WhatsApp and WhatsApp Business — two-way global WhatsApp messaging and Live Chat from your website, all inside Salesforce. Natively built on Salesforce A 100% Native Salesforce SMS App across Sales, Service, Community, Marketing Cloud and Pardot, with omnichannel routing. Long/Short Code or bring your own number. Compliance: TCPA, GDPR, HIPAA, with opt-in/opt-out consent. Used across education, recruitment, real estate, healthcare, mortgage and nonprofits. Click GET IT NOW for a free trial — set it up yourself or with our free USA-based Salesforce and SMS consultants.

Top keywords

sms9×5.03%
salesforce6×3.35%
whatsapp5×2.79%
messaging4×2.23%
texting3×1.68%
mms2×1.12%
sms mms2×1.12%
text2×

Frequently asked

Common questions about this comparison

Is Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce cheaper?

Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce is the cheaper option — it offers a free plan (freemium). 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Should I choose Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

AppRanks cannot separate these two on rating, because neither publishes one. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce does carry the larger published review base (1,280 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Both apps are one-click installs from the Salesforce AppExchange. 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce has the deeper published review base (1,280 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce typically suits early-stage and growth-mode teams based on its published review base (0 reviews). 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce typically suits early-stage and growth-mode teams based on its published review base (1,280 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce vs Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce

1. Listing metadata

Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce · 0 changes

360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce · 8 changes

7. App details

Frequently asked

Is Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce cheaper?

Should I choose Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Which is faster to set up, Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce or 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce and 360 SMS App for Salesforce - Send SMS | WhatsApp from Salesforce?