Should I choose Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce or Conga Composer | Document generation and reporting for Salesforce made easy?

AppRanks cannot separate these two on rating, because neither publishes one. Conga Composer | Document generation and reporting for Salesforce made easy does carry the larger published review base (950 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce or Conga Composer | Document generation and reporting for Salesforce made easy?

Both apps are one-click installs from the Salesforce AppExchange. Conga Composer | Document generation and reporting for Salesforce made easy has the deeper published review base (950 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Conga Composer | Document generation and reporting for Salesforce made easy typically suits early-stage and growth-mode teams based on its published review base (950 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce and Conga Composer | Document generation and reporting for Salesforce made easy?

Migration support varies by app and category. Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce and Conga Composer | Document generation and reporting for Salesforce made easy both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Immerss One-to-One vs Conga Composer | — Salesforce

Conga Composer | Document generation and reporting for Salesforce made easy vs Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce

Side-by-side comparison · 24 data points

Conga Composer | Document generation and reporting for Salesforce made easy

4.7·950reviews

Automatically generate your most critical company documents, such as proposals and quotes, contracts, bills and invoices, and customer communications documents using pre-built or customized templates automatically populated with data from any source.

salesforcepaid

1. Listing metadata

Field-level data

	Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce	Conga Composer \| Document generation and reporting for Salesforce made easy
Tagline	“Restore the missing human element to ecommerce and guide your online customer's shopping journey. This virtual in-store experience will make a lasting impression on your customers by differentiating your store while impacting your bottom line.”243 chars	“Automatically generate your most critical company documents, such as proposals and quotes, contracts, bills and invoices, and customer communications documents using pre-built or customized templates automatically populated with data from any source. ”252 chars
Description	1095 / 2000 chars55% used	961 / 2000 chars48% used
Screenshots	—	—
Languages	enes	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	Immerss	Conga

At a glance

8 metrics · auto-computed

Feature comparison between Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce and Conga Composer | Document generation and reporting for Salesforce made easy
Metric	Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce	Conga Composer \| Document generation and reporting for Salesforce made easy
Rating	—	4.7 ★
Total reviews	0	950
Free plan	★ Yes	—
Pricing	freemium	paid
Pricing tiers	1 tier	1 tier
Listed features	1	★ 9
Languages	2 supported	16 supported
Listed since	Feb 2023	Nov 2009

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Conga Composer | Document generation and reporting for Salesforce made easy is the stronger choice for most Salesforce AppExchange admins — 4.7★ vs Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce offers a free tier (freemium) while Conga Composer | Document generation and reporting for Salesforce made easy starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.

Review base

Conga Composer | Document generation and reporting for Salesforce made easy has the larger user base (950 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Conga Composer | Document generation and reporting for Salesforce made easy; mid-market and enterprise admins with specific feature requirements should evaluate both — Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce's 0-review base may include the workflow context that matches your specific use case better than Conga Composer | Document generation and reporting for Salesforce made easy's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce audit • Conga Composer | Document generation and reporting for Salesforce made easy audit

Listed	February 14, 2023	November 10, 2009

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce	Conga Composer \| Document generation and reporting for Salesforce made easy
your business	Not ranked	#1
documents such	Not ranked	#1
salesforce cloud	Not ranked	#1

6. Quality signals

Reviews · velocity · latest sentiment

Signal	Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce	Conga Composer \| Document generation and reporting for Salesforce made easy
Average rating	—	4.7 ★ (950)
Rating distribution	5— 4— 3— 2— 1—	573% 418% 30% 20% 19%

5 latest reviews · each app

Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce

No reviews yet.

Conga Composer | Document generation and reporting for Salesforce made easy

Jan 14, 2026
Billing Practices Are a Dealbreaker (Unauthorized Seat Added at Renewal) We’ve been a Conga customer for ~15 years, and I’m disappointed to say the billing experience has deteriorated to the point where I would not recommend this product based on account management and invoicing practices alone. At renewal, our invoi

7. App details

Long-form description · keyword frequency

Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce

Looking for a way to differentiate your store and provide customers with a memorable shopping experience? You're in the right place. Immerss is a fully shoppable live video, chat and streaming platform that enables Salesforce B2C Commerce merchants of all sizes to seamlessly connect directly with their online customers in a variety of ways. Merchants using Immerss enjoy unrivaled customer engagement and see measurable results in conversions, AOVs, and returns. Easily delight and build lasting relationships with your online customers with Immerss. Immerss is Digital Clienteling… Connect. Engage. Sell. That’s the name of the game with shoppable chat and video from Immerss. Restore the missing human element to ecommerce and guide your online shoppers all the way to checkout. This virtual in-store experience will make a lasting impression on your customers while making a big impact on your bottom line. Connecting and building relationships with your online customers has never been more important. The digital clienteling solution from Immerss makes it simple and profitable.

Top keywords

immerss6×3.64%
customers5×3.03%
chat2×1.21%
clienteling2×1.21%
connect2×1.21%
digital2×1.21%
digital clienteling2×1.21%
experience2×1.21%
lasting2×1.21%
merchants2×1.21%
relationships2×1.21%
shoppable2×1.21%

Conga Composer | Document generation and reporting for Salesforce made easy

With Conga Composer, easily create beautiful and accurate digital documents using pre-built or customized templates automatically populated with data from Salesforce. Send consistent and personalized documents that elevate your brand and delight your customers. Generate any document: ✔ Quotes ✔ Proposals ✔ Account plans ✔ Invoices/receipts ✔ Contracts ✔ Work orders ✔ Reports & charts ✔ Shipping documents ✔ And more! Into the following formats: ✔ Word ✔ Excel ✔ PowerPoint ✔ PDF ✔ HTML Extend efficiency with: ✔ Conga Batch: Create and send documents as a batch on a custom schedule ✔ Conga Trigger: Create documents with no clicks using customizable triggers ✔ Conga Composer API: Directly embed Composer into your website, portal, or application Integrations: ✔ Conga Contracts for Salesforce ✔ Conga Grid ✔ Conga Sign Compatible with Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, Communities, Portals, Platform, Salesforce1 & Lightning

Top keywords

conga7×5.69%
documents5×4.07%
cloud4×3.25%
composer3×2.44%
batch2×1.63%
conga composer2×1.63%
contracts2×1.63%
salesforce2×1.63%
send

Conga Composer | Document generation and reporting for Salesforce made easy vs Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce

Conga Composer | Document generation and reporting for Salesforce made easy

1. Listing metadata

Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Quality signals

5 latest reviews · each app

7. App details

Frequently asked

Is Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce or Conga Composer | Document generation and reporting for Salesforce made easy cheaper?

Should I choose Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce or Conga Composer | Document generation and reporting for Salesforce made easy?

Which is faster to set up, Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce or Conga Composer | Document generation and reporting for Salesforce made easy?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Immerss One-to-One Digital Clienteling and Live Video Cartridge for B2C Commerce and Conga Composer | Document generation and reporting for Salesforce made easy?