Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution
Enhance agent efficiency and customer satisfaction with Diabolocom's features directly integrated into the Service Cloud Voice omnichannel widget. Thanks to our innovative cloud-based solution, we enable organizations worldwide to build brand loyalty and drive sales growth. We leverage our proprietary AI technologies to optimize contact centers of medium to large sizes, enabling efficient management of customer interactions across all communication channels. Our comprehensive range of AI services, specifically designed for customer relations, elevates data quality and automates tasks. Integrate AI-collected data directly into your CRM to analyze and enhance your customer relationship management with transcription, summarization, categorization, sentiment analysis, agent assist, quality monitoring, and more. Offer your Customer Service and Sales teams an efficient solution to handle all inbound and outbound interactions with our state-of-the-art dialer. As a telecom operator, we ensure premium voice quality, efficient handling of high call volumes, and provide phone numbers worldwide. Access all your telephony within the Service Cloud Voice widget for easier agent workflow.
Top keywords
- customer5×3.13%
- agent3×1.88%
- efficient3×1.88%
- quality3×1.88%
- service3×1.88%
- voice3×1.88%
- ai2×1.25%
- cloud2×1.25%
- cloud voice2×1.25%
- data2×1.25%
- directly2×1.25%
- enhance2×1.25%
Blackthorn Payments - Credit Card Processing, ACH, Subscriptions, FSL
FEATURES ✔ Lightning Virtual Terminal ✔ PCI-compliant payment methods ✔ Scheduled transactions w/ reattempt ✔ Automatically updated expired/lost cards. Account updater ✔ Payment requests w/ PayLink ✔ 135+ Currencies ✔ Any Object ✔ Charge, Authorize, Refund ✔ Disputes ✔ Historical Migration Sync ✔ PCI-Compliant SAQ-D ✔ SCA/3D Secure 2 Ready ✔ Recurring Billing & Payment Schedules ✔ Retry / Reattempt Logic ✔ Webhooks ✔ Native iOS & Android apps w/card readers ✔ EMV Certified - Card-Present Rates ✔ Swipe, Chip, Tap/NFC ✔ Field Service Lightning FSL ✔ Salesforce Mobile FOR ADMINS ✔ Packaged Rollups ✔ Communities / Experience Cloud ✔ Reports & Dashboard GATEWAYS & PROCESSORS ✔ 120+ Gateways ✔ Authorize.net ✔ Braintree ✔ Chase Paymentech ✔ Cybersource ✔ Elavon ✔ First Data ✔ Global Payments ✔ Heartland ✔ Stripe ✔ WorldPay ✔ EMEA: AliPay, BACS Direct Debit, Bancontact, Boleto, giropay, iDeal, Multibanco, Przelewy24 ✔ Pay Later Options: Afterpay, Klarna (with Stripe Checkout) ✔ Digital Wallets: Apple Pay, Google Pay, Clearpay, EPS, eWay, FPX, Plaid
Top keywords
- pay3×2.36%
- payment3×2.36%
- authorize2×1.57%
- gateways2×1.57%
- lightning2×1.57%
- pci-compliant2×1.57%
- reattempt2×1.57%
- stripe2×1.57%
