Diabolocom | Service vs Cloudingo: Remove — Salesforce

Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution vs Cloudingo

Side-by-side comparison · 24 data points

Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution

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Elevate customer satisfaction and simplify agents' tasks with a unified CRM and cloud contact center solution. Gain insights from your omnichannel interactions through Diabolocom's AI-powered features integrated with CRM data.

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1. Listing metadata

Field-level data

	Diabolocom \| Service Cloud Voice \| BYOT \| Cloud Contact Center Solution	Cloudingo
Tagline	“Elevate customer satisfaction and simplify agents' tasks with a unified CRM and cloud contact center solution. Gain insights from your omnichannel interactions through Diabolocom's AI-powered features integrated with CRM data.”226 chars	“Salesforce deduplication and data quality made easy. Find, merge, and prevent duplicates in Salesforce with admin-friendly, no-code tools. Maintain clean, trusted data for automation, reporting, and AI readiness. FREE TRIAL ►cloudingo.com ”243 chars
Description	1194 / 2000 chars60% used	1119 / 2000 chars56% used
Screenshots	—	—
Languages	nlenfrdeit+3 more	en
Platforms	Salesforce	Salesforce
Developer	Diabolocom	Symphonic Source, dba Cloudingo

At a glance

8 metrics · auto-computed

Feature comparison between Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution and Cloudingo: Remove duplicates and improve data quality
Metric	Diabolocom \| Service Cloud Voice \| BYOT \| Cloud Contact Center Solution	Cloudingo: Remove duplicates and improve data quality
Rating	—	4.8 ★
Total reviews	0	559
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	★ 3 tiers
Listed features	6	★ 9
Languages	8 supported	1 supported
Listed since	Aug 2024	Oct 2012

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Cloudingo: Remove duplicates and improve data quality is the stronger choice for most Salesforce AppExchange admins — 4.8★ vs Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution at paid, Cloudingo: Remove duplicates and improve data quality at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Cloudingo: Remove duplicates and improve data quality has the larger user base (559 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Cloudingo: Remove duplicates and improve data quality; mid-market and enterprise admins with specific feature requirements should evaluate both — Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution's 0-review base may include the workflow context that matches your specific use case better than Cloudingo: Remove duplicates and improve data quality's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution audit • Cloudingo: Remove duplicates and improve data quality audit

Listed	August 1, 2024	October 2, 2012

Last updated	—	—

3. Features

As listed by each developer

Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution

Streamline your communication channels for seamless omnichannel management of prospects and customer relationships by integrating Diabolocom into the Salesforce Service Cloud omnichannel widget.
Leverage your CRM data during interaction thanks to our cloud solution for contact centers. Agents seamlessly operate within the Salesforce Service Cloud interface to handle all inbound and outbound interactions.
Significantly simplify agents' tasks with Diabolocom's powerful features, such as IVR, skill-based routing, automatic Answering Machine Detection.
Integrating our AI services with Salesforce provides agents with historical context and a complete picture of customers. Agents get rid of manual data entry and workflows are automatically triggered for post-call actions.
Connect your Salesforce CRM with our interaction management software powered by AI to streamline your agents' work, personalize every communication, and enhance customer satisfaction.
Take advantage of Diabolocom BYOT with Salesforce for real-time monitoring of agents, customizable dashboards and activity reports. Build your customer experience strategy on the unified data from Salesforce and Diabolocom.

Cloudingo

MERGE DUPLICATES & CONVERT RECORDS Merge records using customizable filters, flexible rules, and various matching styles without losing critical business data. Easily Convert Leads to Contacts.
REAL-TIME MERGE & AUTOMATION Merge duplicates in real-time for Leads, Contacts, or Accounts, or schedule Cloudingo to automatically run in the background.
DEDUPE IMPORT FILES & VALIDATE ADDRESSES Mass import data and scan for duplicates, create new records, and update ones that already live in Salesforce. Verify and standardize U.S. addresses.
UNDO & RESTORE MERGES Automatically backup your data and unmerge records if needed, returning them to their original state. Avoid costly mistakes with a recovery solution for your Salesforce data.
CONNECT SYSTEMS VIA API Master data management via Cloudingo’s data integration to shuttle and cleanse incoming data, and/or updating external systems.
SECURITY & HEALTH VISIBILITY Track critical changes across logins, apps, permissions, and API usage with automated alerts and concise insights that help you take action faster.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Diabolocom \| Service Cloud Voice \| BYOT \| Cloud Contact Center Solution	Cloudingo
system	Not ranked	#1
creating	Not ranked	#1
salesforce security	Not ranked	#1

6. App details

Long-form description · keyword frequency

Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution

Enhance agent efficiency and customer satisfaction with Diabolocom's features directly integrated into the Service Cloud Voice omnichannel widget. Thanks to our innovative cloud-based solution, we enable organizations worldwide to build brand loyalty and drive sales growth. We leverage our proprietary AI technologies to optimize contact centers of medium to large sizes, enabling efficient management of customer interactions across all communication channels. Our comprehensive range of AI services, specifically designed for customer relations, elevates data quality and automates tasks. Integrate AI-collected data directly into your CRM to analyze and enhance your customer relationship management with transcription, summarization, categorization, sentiment analysis, agent assist, quality monitoring, and more. Offer your Customer Service and Sales teams an efficient solution to handle all inbound and outbound interactions with our state-of-the-art dialer. As a telecom operator, we ensure premium voice quality, efficient handling of high call volumes, and provide phone numbers worldwide. Access all your telephony within the Service Cloud Voice widget for easier agent workflow.

Top keywords

customer5×3.13%
agent3×1.88%
efficient3×1.88%
quality3×1.88%
service3×1.88%
voice3×1.88%
ai2×1.25%
cloud2×1.25%
cloud voice2×1.25%
data2×1.25%
directly2×1.25%
enhance2×1.25%

Cloudingo

Managing Salesforce data is complex—but Cloudingo simplifies it by cleaning up data for AI inside Salesforce and streamlining comprehensive data management and data manipulation. ● Overcome Data Challenges: Eliminate duplication, inconsistencies, data decay, and human errors with our powerful, customizable solution for deduplication and data cleansing. ● Advanced Matching & Duplicate Management: Easily find duplicate contacts, leads, accounts, and person accounts. Leverage customizable filters and matching options—exact, fuzzy, or synonym-based—to merge duplicates in real time, manually, or via mass merge. ● Beyond Deduplication: Import data without creating duplicates, mass convert leads, update/delete records, migrate data, and undo merges while preserving critical information like notes, attachments, and relationships. ● Cloudingo Intelligence: Security, Health, and Org Monitoring: Gain visibility into logins, permissions, installed apps, API usage, and system changes with a unified dashboard that surfaces risks early and improves governance. ► 10-DAY FREE TRIAL – Click GET IT NOW cloudingo.com

Top keywords

data9×6.16%
cloudingo3×2.05%
accounts2×1.37%
customizable2×1.37%
deduplication2×1.37%
duplicate2×1.37%
duplicates2×1.37%
leads2×1.37%
management

Frequently asked

Common questions about this comparison

Is Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution or Cloudingo: Remove duplicates and improve data quality cheaper?

Both Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution and Cloudingo: Remove duplicates and improve data quality offer paid plans only. Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution starts at paid; Cloudingo: Remove duplicates and improve data quality starts at paid. Compare the per-tier features in the Pricing section above before committing.

Should I choose Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution or Cloudingo: Remove duplicates and improve data quality?

AppRanks cannot separate these two on rating, because neither publishes one. Cloudingo: Remove duplicates and improve data quality does carry the larger published review base (559 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution or Cloudingo: Remove duplicates and improve data quality?

Both apps are one-click installs from the Salesforce AppExchange. Cloudingo: Remove duplicates and improve data quality has the deeper published review base (559 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Cloudingo: Remove duplicates and improve data quality typically suits early-stage and growth-mode teams based on its published review base (559 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution vs Cloudingo

Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution

1. Listing metadata

Cloudingo

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution or Cloudingo: Remove duplicates and improve data quality cheaper?

Should I choose Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution or Cloudingo: Remove duplicates and improve data quality?

Which is faster to set up, Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution or Cloudingo: Remove duplicates and improve data quality?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

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