Side-by-side comparison · 24 data points
| Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution | Geopointe | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
Elevate customer satisfaction and simplify agents' tasks with a unified CRM and cloud contact center solution. Gain insights from your omnichannel interactions through Diabolocom's AI-powered features integrated with CRM data.
| Metric | Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution | Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation |
|---|---|---|
| Rating | — | 4.9 ★ |
| Total reviews | 0 | 931 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | 1 tier | 1 tier |
| Listed features | ★ 6 | 3 |
| Languages | 8 supported | 10 supported |
| Listed since | Aug 2024 | May 2010 |
Based on the data on this page, Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution at paid, Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation has the larger user base (931 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation; mid-market and enterprise admins with specific feature requirements should evaluate both — Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution's 0-review base may include the workflow context that matches your specific use case better than Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution audit • Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation audit
| Listed |
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| Last updated | — | — |
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| Keyword | Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution | Geopointe |
|---|---|---|
| plan | Not ranked | #1 |
| data from | Not ranked | #1 |
| insights and | Not ranked | #1 |
Both Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution and Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation offer paid plans only. Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution starts at paid; Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation starts at paid. Compare the per-tier features in the Pricing section above before committing.
AppRanks cannot separate these two on rating, because neither publishes one. Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation does carry the larger published review base (931 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation has the deeper published review base (931 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation typically suits early-stage and growth-mode teams based on its published review base (931 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution and Geopointe: Mapping, Territory Management, Maps, Routing & Analytics, Geolocation both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Diabolocom | Service Cloud Voice | BYOT | Cloud Contact Center Solution" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
