Should I choose MC Journey view or GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>?

AppRanks cannot separate these two on rating, because neither publishes one. GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> does carry the larger published review base (325 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, MC Journey view or GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>?

Both apps are one-click installs from the Salesforce AppExchange. GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has the deeper published review base (325 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

MC Journey view typically suits early-stage and growth-mode teams based on its published review base (0 reviews). GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> typically suits early-stage and growth-mode teams based on its published review base (325 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between MC Journey view and GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>?

Migration support varies by app and category. MC Journey view and GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from MC Journey view" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

MC Journey view vs GetFeedback: Surveys — Salesforce

GetFeedback vs MC Journey view

Name: MC Journey view
Availability: OnlineOnly

Side-by-side comparison · 24 data points

GetFeedback

4.9·325reviews

SurveyMonkey (maker of GetFeedback) is now focused on SurveyMonkey Enterprise as our primary solution for CX professionals. SurveyMonkey Enterprise equips CX teams with one intuitive yet powerful platform for NPS, CSAT, customer service feedback and more

salesforcepaid

Change

1. Listing metadata

Field-level data

	MC Journey view	GetFeedback
Tagline	“Salesforce Marketing Cloud's "Journey Details Viewer" app provides customer journey insights within Sales Cloud. Marketing Journey, Journey Criteria, and All Marketing Cloud Journeys components enhance user experiences and streamline marketing operations”254 chars	“SurveyMonkey (maker of GetFeedback) is now focused on SurveyMonkey Enterprise as our primary solution for CX professionals. SurveyMonkey Enterprise equips CX teams with one intuitive yet powerful platform for NPS, CSAT, customer service feedback and more ”255 chars
Description	1180 / 2000 chars59% used	1123 / 2000 chars56% used
Screenshots	—	—
Languages	en	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	V2Force - A V2Solutions Company	SurveyMonkey

At a glance

8 metrics · auto-computed

Feature comparison between MC Journey view and GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>
Metric	MC Journey view	GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>
Rating	—	4.9 ★
Total reviews	0	325
Free plan	★ Yes	—
Pricing	free	paid
Listed features	★ 8	3
Review velocity (30d)	—	0 new
Languages	1 supported	16 supported
Listed since	Feb 2024	Feb 2014

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> is the stronger choice for most Salesforce AppExchange admins — 4.9★ vs MC Journey view's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, MC Journey view offers a free tier (free) while GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.

Review base

GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> has the larger user base (325 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. MC Journey view's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>; mid-market and enterprise admins with specific feature requirements should evaluate both — MC Journey view's 0-review base may include the workflow context that matches your specific use case better than GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>'s broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: MC Journey view audit • GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> audit

Listed	February 9, 2024	February 5, 2014

Last updated	—	—

4. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	MC Journey view	GetFeedback
customer effort score	Not ranked	#3
feedback surveys	Not ranked	#4
journeys and	#7	Not ranked
journeys	#7	Not ranked
surveys	Not ranked	#8

5. Quality signals

Reviews · velocity · latest sentiment

Signal	MC Journey view	GetFeedback
Average rating	—	4.9 ★ (325)
Reviews · last 7 days	—	+0
Reviews · last 30 days	—	+0
Reviews · last 90 days	—	+0

6. App details

Long-form description · keyword frequency

MC Journey view

Implementation The "Journey Details Viewer" is a Salesforce Marketing Cloud (SFMC) AppExchange app that offers users insights into customer journeys within Salesforce Sales Cloud. With three main components—Marketing Journey, Journey Criteria, and All Marketing Cloud Journeys—the app enhances user experience and streamlines marketing operations. Marketing Journey Functionality 1. Display journeys for Contacts, Leads, Users, or Person Accounts on Salesforce pages 2. Eject users from journeys within the Sales Cloud Features 1. User-friendly interface for easy navigation 2. Ejection history tracking for better management Journey Criteria Functionality 1. Use the Journey Criteria button to explore entry criteria 2. View journey entry using Sales Cloud Data Features 1. Single-click access to Sales Cloud-connected journey criteria 2. Improved decision-making by understanding triggering conditions All Journeys Functionality 1. Displays a comprehensive Marketing Cloud journey list 2. Centralized view of journey names for quick reference Features 1. Alphabetical sorting filtering for easy navigation 2. Direct links to detailed journey information fosters collaboration

Top keywords

journey11×6.92%
cloud6×3.77%
marketing6×3.77%
criteria5×3.14%
journeys5×3.14%
journey criteria4×2.52%
sales4×2.52%
functionality3×1.89%
marketing cloud3×1.89%
sales cloud3×1.89%
salesforce3×1.89%
users3×1.89%

GetFeedback

ASK: Start collecting insights in days, not months using our library of hundreds of expert-written questions, as well as advanced surveying capabilities like 25+ question types, logic and branching, and multilingual support. Get started with 250+ templates, including Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES). LISTEN: Increase response rates by surveying your customers at the right time and place across channels. Streamline your feedback program with flows that automate survey distribution and assign follow-up tasks. Embed survey questions and Salesforce data in “one-click emails” to increase response rates. Use Advanced Logic and Piping to customize your survey with Salesforce data. ACT: Quickly spot customer insights by seamlessly connecting your survey data with Salesforce data. Analyze feedback in Salesforce reports and dashboards, map survey responses to any standard or custom object, and identify keywords and sentiment with open-text analysis features. Close the loop on critical feedback by creating automated tasks based on predefined attributes.

Top keywords

survey5×3.14%
data4×2.52%
salesforce4×2.52%
customer3×1.89%
feedback3×1.89%
salesforce data3×1.89%
score3×1.89%
advanced2×1.26%
insights

GetFeedback vs MC Journey view

GetFeedback

1. Listing metadata

MC Journey view

At a glance

AppRanks verdict

2. Features

3. Categories & rankings

4. Search rankings

5. Quality signals

6. App details

Frequently asked

Is MC Journey view or GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >> cheaper?

Should I choose MC Journey view or GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>?

Which is faster to set up, MC Journey view or GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>?

Which works better for small vs large Salesforce AppExchange admins?

Can I migrate data between MC Journey view and GetFeedback: Surveys for Salesforce - the best rated for CSAT, CES, NPS >>?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons